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culturehustle Reviews 

1,989
•
TrustScore 3 out of 5

2.9

Art Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the unique and innovative products, highlighting their high quality and effectiveness for artistic creation. Many appreciate the materials for pushing creative boundaries and delivering on their promises. Some also noted a personal service and an easy-to-navigate website. However, a significant number of people were dissatisfied with their orders, reporting extensive delays and non-receipt of products. Many reviewers experienced poor customer service, characterized by unresponsiveness, generic replies, and a lack of follow-up on inquiries. Furthermore, obtaining refunds proved challenging for several customers, with reports of requests being ignored or orders being canceled without reimbursement.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction with the unique and... See more

Order

Reviewers highlight significant dissatisfaction with the order process, as many customers report not... See more

Response time

People report negative experiences with response times, frequently mentioning that their emails go unanswered... See more

Refund

Consumers consistently express significant frustration with the refund process, frequently reporting that... See more

Customer service

Customers had negative experiences with customer service, expressing significant disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Ordered an item which showed in stock on August 6 2025, there has been no useful update. After searching I found a support email that still worked and was told it'd have an update soon, the last reply... See more

Rated 1 out of 5 stars

I had ordered some black paint from them back in 2019, so I thought to try them again in 2025. I ordered August 7th 2025, and today it is February 17th 2026. Absolutely zero communications from t... See more

Company details

  1. Art Supply Store
  2. Art Handcraft
  3. Artist
  4. Craft Store

Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(1,989)

412 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS VENDOR

DO NOT ORDER FROM THIS VENDOR. I placed an order in early May of 2025 and never received it. I emailed many times over the course of about 9 months and got only AI generated replies. There appears to be no customer service department. Request a charge back through your credit card or bank as soon as possible since you will be unable to contact a real person at Culture Hustle to get a refund.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Unique products

Unique materials that I’ve yet to find anywhere else! I tried having a local paint company match something which I started with the Ultra black and non of the people had any clue! That was pretty cool

15 June 2026
Unprompted review
Rated 5 out of 5 stars

All artists should experiment and push…

All artists should experiment and push the boundaries of their art and at Culture Hustle they consistently come out with new and innovative products that give artists the tools needed to push their art beyond their comfort zone. Culture Hustle gives artists not just the tools to play and create but also the inspiration.
P.S. I am not Anish Kapoor

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing materials and mission

Amazing materials and mission. My purchase arrived well before advertised in perfect condition. I have also become dependent on the pinkest pink dry pigment, 100% would recommend

13 June 2026
Unprompted review

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