culturehustle Reviews 

1,992
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the unique and innovative products, highlighting their high quality and effectiveness for artistic creation. Many appreciate the materials for pushing creative boundaries and delivering on their promises. Some also noted a personal service and an easy-to-navigate website. However, a significant number of people were dissatisfied with their orders, reporting extensive delays and non-receipt of products. Many reviewers experienced poor customer service, characterized by unresponsiveness, generic replies, and a lack of follow-up on inquiries. Furthermore, obtaining refunds proved challenging for several customers, with reports of requests being ignored or orders being canceled without reimbursement.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction with the unique and... See more

Order

Reviewers highlight significant dissatisfaction with the order process, as many customers report not... See more

Response time

People report negative experiences with response times, frequently mentioning that their emails go unanswered... See more

Refund

Consumers consistently express significant frustration with the refund process, frequently reporting that... See more

Customer service

Customers had negative experiences with customer service, expressing significant disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Ordered an item which showed in stock on August 6 2025, there has been no useful update. After searching I found a support email that still worked and was told it'd have an update soon, the last reply... See more

Rated 1 out of 5 stars

I had ordered some black paint from them back in 2019, so I thought to try them again in 2025. I ordered August 7th 2025, and today it is February 17th 2026. Absolutely zero communications from t... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.9

All reviews

(1,992)

415 reviews in the last 12 months

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Rated 5 out of 5 stars

Super quality

Super high quality materials. Smooth order process, admittedly despatched outside of the stated window however I ordered at a busy time so it’s understandable. Overall would 100% recommend

16 May 2026
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam. Nearly 6 months after placing an order AND BEING CHARGED, no product, no delivery date, not even a projected delivery date. My order now shows as non-existent on their web site. All I get in response to enquiries are excuses and platitudes.

12 June 2026
Unprompted review
Rated 3 out of 5 stars

The paint is great

The paint is great, but the shipping times are ABYSMAL. I thought I got scammed but I did finally get the paint.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible

Would give zero stars if possible. I have ordered from this company multiple times but never again.
They will steal your money.
Ordered in November of 2025, never shipped, never replied to my very nice emails other than their automated replies. Came out in April that they had a disruption to their American distribution center (5 months after the “supposed” incident) continued checking in on my order and they continued to tell me they were “looking into it.”
I finally replied to one of their emails that they stole my money (CAPS were involved) and I believe it was after that email that they cancelled my order AND DID NOT REFUND ME.
Illegal. Scam. Do not support.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from them!

Do NOT buy from them!! I ordered in August 2025 and they never shipped the items. Reached out and was ignored. Just checked the order on their internal tracking site 6/2/26 after getting a promo email. No order found. If you buy from them, they will not ship your order unless you issue a chargeback imo. So sad they used to be great.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Never got my items

Never got my items. Last June I bought paint from this company. They never sent the order. I contacted them 3 times through email and 6 times through social media. They promised they were “personally overseeing the problem.” I never got a refund or my paints. I will never recommend them or buy from them again. I wish I could give 0 stars.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Dont waste your money.

I placed an order at the beginning of November and when it hadn't arrived by late January I reached out to them to find out what was going on. It has now been four months of going back and forth with their totally human and not AI customer service and about a dozen different humans that aren't AI slopbots have "personally taken over my order". Despite this I have still not received my order or a refund, or even so much as an explanation of what is going on.

If you are intent on pissing away your money there are more fun ways to do that then purchasing from CultureHustle.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

I have been waiting a year

I have been waiting a year for my orders to be fulfilled. Previously my orders were sent and in two cases it took several months. The last two orders I have placed have not arrived and 12 months have passed. The email responses from the company assure me my order is being prioritized and yet nothing has been dispatched. The owner professes to be an artist yet has no sense of responsibility to provide the materials that are paid for and needed by the artists support his company.

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Culture Hustle stole my money

Ordered glow powder from them in July 2025 and never received it. I've reached out to customer support 4 or 5 times. It's all AI garbage response and they refuse to send my product or give me a refund.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

They stole my money

They never sent me an order and never gave me a refund. So Basically they stole my money.
"Subject: Re: Paint order

Hello Carla,

I completely understand how frustrating it must feel waiting this long for your materials. I’m truly sorry for the delay and the inconvenience it’s caused.

I will discuss this internally with our studio team to review your order status and refund options. Once we have clarity, I’ll update you right away with the next steps.

Thank you for your patience and understanding.

Warm regards,
Culture Hustle"

email response i got Every time.
ordered this product in 12/2025 still nothing at 6/1/2026

10 May 2026
Unprompted review
Rated 1 out of 5 stars

They do not send out orders

I ordered jn December and they never sent anything despite many emails and messages on social media. We’ve requested a refund but they ignore those messages too. We’ve had to do a chargeback with the bank because it has been 6 months and they just ignore you.

16 May 2026
Unprompted review

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