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Rated 5 out of 5 stars

I stumbled across Crystified on Tik Tok live one night and claimed a few crystals that caught my eye- Their engagement with customers was friendly, helpful and a general good vibe. They seemed like l... See more

Company replied

Rated 5 out of 5 stars

There was a shipping delay, but I didn't mind as I kept up to date regarding it via the socials. :) All my crystals arrived safely and packaged beautifully! I loved having a small personalised... See more

Company replied

Rated 5 out of 5 stars

I have ordered so many crystals now from Crystified....I keep coming back...Their crystals are absolutely beautiful and the process for checkout is very easy....I would highly recommend anyone who wa... See more

Company replied

Rated 5 out of 5 stars

I made my first ever online crystal order and a little opal bat I bought unfortunately came with a broken wing. The lady from Crystified ever so kindly offered to send me another one to replace him. I... See more

Company details

  1. Metaphysical Supply Store

Written by the company

Crystal shop specialising in high quality crystals, minerals, crystal jewellery, incense and more. Based in Adelaide, Australia. Nation wide postage and Afterpay available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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Rated 5 out of 5 stars

Very happy!

The crystal I received was excellent. Very responsive when I had questions. Very pleased!

11 February 2026
Rated 5 out of 5 stars

My order was perfect

My order was perfect. Customer service communication was great. Postage time was great. The heart crystal I ordered was absolutely perfect. The photo came out stunning. The recipient of the gift I ordered was over the moon. I will definitely be ordering again :)

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Buisness

Beautiful products and service. Quick delivery too. The products were packed very well and protected. This Crystal store is one of the few stores I will always choose to shop at first.

23 September 2025
Rated 5 out of 5 stars

I would give 10 stars if I could

I would give 10 stars if I could. Crystified is the only place I source my crystals. I love that they are ethically sourced and the owner has excellent knowledge of their history and energetic properties. Every order is packed with care and attention and the additional touches are just lovely. An exceptional customer experience, highly recommend!

22 July 2025
Rated 5 out of 5 stars

Definite repeat customer ♥️

I made my first ever online crystal order and a little opal bat I bought unfortunately came with a broken wing. The lady from Crystified ever so kindly offered to send me another one to replace him. I have honestly had the best customer service experience with an online shop. I will definitely be a repeat customer ♥️

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Your interaction with the customer's

Your interaction with the customer's, excellent products , your integrity, your honesty and excellent packaging looks like your opening a present . I’m grateful I found you 😀

16 September 2024
Crystified logo

Reply from Crystified

Thank you so much, Trudy! I’m so grateful for your feedback, and I’m so happy you loved your experience ☺️

Rated 5 out of 5 stars

It was easy to place an order

It was easy to place an order. The order was parcel was with my crystals was packed neat and loved the stickers

16 September 2024
Crystified logo

Reply from Crystified

Thank you so much for your kind words, Julie. I’m delighted to hear you loved your order ☺️

Rated 5 out of 5 stars

Loved talking with Jade and Ben on…

Loved talking with Jade and Ben on lives and them showing their amazing stock! I was able to get a blue appatite sail and sodalite sail and also received a polychrome heart as a freebie, I am blown away by the quality of everything and absolutely recommended them !

12 August 2024
Rated 5 out of 5 stars

Great experience and crystals

Ordered after Lunch one day and order was in my hands the following day before lunch time. Super impressed with the crystals, service and delivery

6 June 2024
Crystified logo

Reply from Crystified

Thank you for your kind words, I’m so happy you enjoyed your Crystified experience!

Rated 5 out of 5 stars

LOVE LOVE LOVE

There was a shipping delay, but I didn't mind as I kept up to date regarding it via the socials. :)

All my crystals arrived safely and packaged beautifully!

I loved having a small personalised hand written note from Jade in my order as well :)

I've ordered from Crystified a few times now and every time I have ordered I'm treated not as if I am a customer, but a friend!

9 April 2024
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Reply from Crystified

Thank you so much, Tularni! I'm so happy you were pleased with everything, it's always lovely having you return to us!

Rated 5 out of 5 stars

Quality at Crysified !

Stumbled across the live on TikTok and found two lovely hosts with some beautiful pieces on offer. My successful claims were so stunning in person that I can’t stop looking at them!!! Thank you so much 🤩

9 April 2024
Crystified logo

Reply from Crystified

Thank you so much, Susan! You chose absolutely beautiful pieces, i'm so happy they lived up to your expectations!

Rated 5 out of 5 stars

Amazing business to deal with

My first online order was with Crystified and they made me feel so welcome! They were so nice, funny and great to deal with and I look forward to buying more in the future! The products I brought were also absolutely amazing and great quality!

29 March 2024
Crystified logo

Reply from Crystified

Thank you so much, Siobhan! I'm so happy you loved your first purchase from us, it was so lovely to meet you!

Rated 5 out of 5 stars

Such a beautiful business

Love Jade so much! She has the best customer service and always has the most beautiful products! I couldn’t recommend them more. I know only buy my crystals from them.

29 March 2024
Crystified logo

Reply from Crystified

Thank you so much, Gabi! We love and appreciate you and your support tremendously, it's always a pleasure having you in our live sales! Xx

Rated 5 out of 5 stars

Excellent service

Quick delivery, beautifully wrapped and protected from breaking, spectacular gem stones and fantastic service.

25 March 2024
Crystified logo

Reply from Crystified

Thank you so much for your kind words Donna. I'm so pleased you loved your crystals and unboxing experience!

Rated 5 out of 5 stars

Such a Kind and genuine business

Such a Kind and genuine business! I haven’t opened my calendar yet as it’s still November but based on the wrapped pieces i can tell that the crystals will be great!!

Shipping was super quick too and arrived less than a week from placing my order! i’d highly recommend shopping here :)

5 November 2023
Rated 5 out of 5 stars

Brilliant

This was honestly such a great and pleasant experience. Shipped same day I ordered. Arrived with beautiful and secure packaging that I could just tell real care had been put into it. The care and attention to detail is on a different level. Thanks Jade!

27 October 2023
Crystified logo

Reply from Crystified

Thank you so much for your kind words, Tarien! I'm so glad you loved your experience, and thank you for your support!

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