Creativegiftss Reviews 

301
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I had ordered a blanket with a design of my wife and son (we are Caucasian) and the image that was delivered to me was one of a Black man snuggling up to a Black woman. A cute photo, but not what I... See more

Company replied

Rated 1 out of 5 stars

Ordered one of the cars. The site didn't let me preview it. Once I received it ,it was the wrong color and my picture that was in the back had me with 2 mouths. When I requested a new car or my mo... See more

Company replied

Rated 1 out of 5 stars

Ordered and no estimated delivery or time given upon ordering. When you email them, you get a generic message telling you to be patient. Then the other emails give you random expected dates, the last... See more

Company replied

Rated 1 out of 5 stars

Basically I order a doll 2 days ago and after reading all these comments I’m getting scared I order from this website and rsg.com NEVER SHOP ON REALISTIC SWEET GALLERY PEOPLE GET LIKE THESE KMART WAL... See more

Company replied


Contact info

1.3

Bad

TrustScore 1.5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(301)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not order from them!

The doll they sent didn't look like nothing on the pic and was poor quality. Then they wouldn't refund the money. Ordered in November for Christmas and it came in January.🖕🏽 them.

10 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, p--lease feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your problem as soon as possible.

Rated 1 out of 5 stars

This is the worst place to order a doll…

This is the worst place to order a doll from the doll I order looks nothing like the doll I got!!! This doll looks like something I can buy at the store!! I’m trying to return it but they are only trying to offer me 15% money back this is BS I will never order from this place again!!!

26 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, p--lease feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your problem as soon as possible.

Rated 1 out of 5 stars

Well I said I will come back when I…

Well I said I will come back when I receive the doll and that’s what I’m calling it a doll not a reborn because it’s arms are not movable the fingers either it’s just one rubber doll. And I measured it it is not 12 inches the only thing that is what it says is the expression on the face which is close. And you can smell the rubber of the doll there’s nothing movable or squeezable or any likeness of what is said. I am truly very disappointed. And no I would not Recommend or Reorder. And the length of time it took to get here I just kept giving it benefit of the doubt. And the only reason I got one star is because you have to hit the one star to write a review. Not even worth the hassle I’m sure I would have to go through to return it. So keep your money save it for a site that will give you what you asked for.

22 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the trouble. Actually, we have dozens of different characteristic reborn dolls made of silicone, vinyl ,and cloth materials.The realistic are varied from materials. We recommend you recheck the product description.If you are still unsatisfied,please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! I am very disappointed with my order. I would give them a Zero rating if I could. I ordered the Diana life silicone doll and received a small version of what someone created. It is not the doll in the picture. I do not understand why a company would SCAM people like that. Show pictures of the dolls you are sending people! Hopefully I will get my money back! Now, they are haggling about their "guaranteed" refund. This copy shows pictures of dolls that they do not have and do not make! I received a "small" doll that looked nothing like the picture they showed! Now they are saying I received the doll I ordered which I did not. I wish I could post a picture of the doll I received! DO NOT ORDER FROM THEM!!! The lie they tell is they guarantee great customer service! I sent a clear picture of the UGLY doll! It was not what I ordered! They tell lies! It would cost me about $100 to return the UGLY doll. I settled with a 35% refund. They will not give a 100% refund even though they deceived me with the pictures they posted online and its not the doll I ordered. I wish I could post a picture of the UGLY doll I received! SCAMMERS! They should be ashamed of themselves! Post the UGLY dolls you ship if you are confident that they will sell! Stay away from this company!! DO NOT ORDER FROM THEM! THEY ARE THIEVES!!!!!

17 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, p--lease feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your problem as soon as possible.

Rated 1 out of 5 stars

SCAM

SCAM
My grandma used her entire money for the doll on the profile picture and i waited for so long expecting something good but when it finally came IT WAS THE UGLIEST THING IVE EVER SEEN. The doll was completely different from the one i ordered and I paid 90$ for the ugly looking gollum doll. The arms and legs were badly made and i was devastated. I don’t know what to do with the doll since they don’t allow returns. DONT EVER USE THIS APP. It was a complete scam of money if i could I would give this -100 stars. So upset with whoever did this. My grandma gave me the money for my birthday and is also so upset. By Melissa Rodrigues

10 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your problem as soon as possible.

Rated 1 out of 5 stars

This dolls are a scam!

This dolls are a scam!! They are definitely not what they advertise. Please don’t waste your money on these cheap and ugly looking dolls.

9 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com , the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your problem as soon as possible.

Rated 1 out of 5 stars

ZERO STARS

If I can give zero stars I would. My daughter used all of her hard earned money on this crappy thing. We purchased the doll about a yr ago and the head has fallen off numerous times. They told us to boil water and the rubber will be more flexible. We did but it doesn’t fix the issue that the head continuously falls off. You’d think after paying 100$ for this doll the head would at least be permanently attached, not with a damn zip tie.

5 February 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve

Rated 1 out of 5 stars

Not there issue

They claim they sent it out yet I never received it its been over a month now and they wont refund just offer a discount I wouldn't order from them if it was free they have horrible customer service and needs to be reported horrible people only want your money

30 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience,the delivery time usually takes about 7 to 15 business days, the maximum delivery time will cost less than 1 month, if you have not received the package, please feel free to contact our after-sales service email, we will help you fully resolved.

Rated 1 out of 5 stars

LESS THAN 1 STAR!

LESS THAN 1 STAR!! DO NOT BUY FROM THIS WEBSITE! The Profile pic is what I received. I ordered the reborn twins Bow and girl. I tried to return them, but they only offered me 10% refund. Dolls are nothing like what is pictured. Please do not waste your money or time with this knock-off dollor store quality doll.

2 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

THIS IS A SCAM!!!!

THIS IS A SCAM!!!!! IT IS NOT A REBORN BABY!!!!! IT LOOKS LOKE A DOLL FROM DOLLAR TREE WITH NAPPY HAIR!!!! WAITED A MONTH ON THE DOLL TO ARRIVE JUST TO BE DISAPPOINTED!!!!!

13 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

​So regret that the doll does not meet your expectation. We would like to tell you that our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,it is more realistic than a regular baby. If you are undsatisfied with what you received, please contact our email, the customer service will help you fully resolved.

Rated 1 out of 5 stars

This company deserves a ZERO

This company deserves a ZERO. Don't believe the pictures in their ads. After ordering to "life-like" dolls (12/08/22) and receiving confirmation, I received daily offers to save more money on my order but no tracking information. When it was clear that I wouldn't receive the order by Christmas, I asked to cancel over several emails--no response. I then received an email saying there was trouble in the warehouse that would delay shipment 5-7 days. Tried to cancel--again no response. I posted negative reviews from this site, demanding cancellation, and miraculously I received notice of shipment and a tracking number. The dolls arrived January 4 and as predicted by reviews here, looked nothing like what was advertised. I complained and was told that, yes, the dolls look exactly like their catalogue and that they're hand made--a bald-faced lie. I posted pictures as clear evidence of the discrepancy. Only then was I offered a 20% refund, then a 30% refund. Of course, a full refund was offered if I'd like to ship back to CHINA! I threatened to file a complaint with The US Department of Consumer Services and was told that the manager would contact me. I just sent a copy of that complaint record. Please spread the word that this company is disreputable.

8 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

Apologize for the trouble since we have not offered the most satisfactory solution.Your case have been taken into priority, the customer manager will contact you soon.

Rated 1 out of 5 stars

This is a SCAM…the dolls are just…

This is a SCAM…the dolls are just regular baby dolls and not SILICONE like they’re advertising. I don’t recommend nobody order these FAKE dolls.

11 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused.We would like to tell you that our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,it is more realistic than a regular baby. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 3 out of 5 stars

OK soooooo...i ordered a boy doll but…

OK soooooo...i ordered a boy doll but they sent a girl doll shes not what my babygirl wanted but shes is sooooo adorarable!!!! and my baby loves her! I wish i could show pics but i dont see an attachment option...communication is great but it took three weeks for her to arrive other than that we're satisfied!

8 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

They are not selling the dolls you see…

They are not selling the dolls you see on their site. They're also RSG dolls. They don't honor their refund policy. They don't deliver on time. I purchased a boy eyes open reborn avatar. And I received a non gender, dressed as a girl, vinyl doll. NOT A REBORN!!!! I have pictures of the actual doll and my receipt, I have displayed on other review sites.

25 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused.Please rest assured, We offer return service as well, please feel free to contact our after-sales service email, the customer assistant will offer you a satisfactory solution.

Rated 1 out of 5 stars

SCAM BUSINESS... You don't get what is portrayed... You get what they push in the box😒

WoW! Wish there was a zero rating. I just opened the box and was shocked. They look like something from the $5 & $10.00 Dollar General which I would expect. I really wish I had looked at reviews beforehand because I think this is a foreign product & refundability is slum. My point granddaughters already shopped for clothes which won't fit. I really think the body is hard rubber not silicone and they really don't look like the real picture of a baby. The boy looks like it has a girl head with different color hair which is curly not like the pic. For SHAME, this SCAM GAME! I guess I need to call BBB & my bank & department of commerce to see if I have any recourse. Sad to give these late gifts to my granddaughters after paying a hefty price after discount. If you are going to sell a cheap product, don't bother with discounts. If I could get half what I paid back it would soothe my nerves a tad but still unhappy for family and also others here that got the shaft... DON'T DON'T send me any more CLEARANCE CRAP EMAILS PLEASE!!!!!

6 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused.We would like to tell you that our reborn dolls are made by imitating real babies,including expressions, posture and private parts of the body,it is more realistic than a regular baby. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

PLEASE DO NOT ORDER FROM THIS COMPANY

PLEASE DO NOT ORDER FROM THIS COMPANY. I WISH I COULD SEND A PICTURE OF WHAT THEY SENT. THIS COMPANY IS A SCAM

12 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

To start off my original order was…

To start off my original order was little girl dolls. Recieved a confirmation email with little boy dolls. The doll in the confirmation was cut so I just let that pass. Recieved the dolls and they are awful. The ugliest things I have ever seen in my life.
DO NOT I REPEAT DO NOT ORDER FROM THIS COMPANY. THIS IS A SCAM.
I immediately immediately contacted the company for a refund and to return the dolls they told me that they would refund my card 10%.
I'm calling my credit card today to try and stop payment. These dolls are garbage.

3 January 2023
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 2 out of 5 stars

Shipping takes about 3 to 4 weeks and…

Shipping takes about 3 to 4 weeks and the doll hardly looks like what's pictured. Try another site that actually shows reviews and photos...

29 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. Due to the Christmas holidays, order made during Nov and Dec will take a bit longer than usual to deliver, hope you can understand on this matter.We attach great importance of customer shopping experience, please feel free to contact our after-sales service email service@creativegiftss.com, the customer assistant will offer you a satisfactory solution.
Attention: Please upload more clear pictures of the problem you met when contacting the after-sale service, this will help to resolve your porblem as soon as possible.

Rated 1 out of 5 stars

I will start looking at reviews before…

I will start looking at reviews before buying. Ordered twin dolls for my grand daughter for Christmas still haven’t received them they keep telling me delivered to a locker in Wilmington but I can’t get any answers on where the locker is located. So disappointed

23 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the inconvenience caused. We attach great importance of customer shopping experience,the delivery time usually takes about 7 to 15 business days, the maximum delivery time will cost less than 1 month, if you have not received the package, please feel free to contact our after-sales service email, we will help you fully resolved. In the meanwhile,we recommend you contact the post office to get more information.

Rated 3 out of 5 stars

Okay

The dolls arrived late but my granddaughter was happy with them.

19 December 2022
Unprompted review
Creativegiftss logo

Reply from Creativegiftss

So sorry for the trouble. Avtually, we will sent confirmation email immeidately after the order placed. If the order email filled with wrong digtal which might cause you can not receive the confirmation email, we recommend you contact the after-sale service for help. Our email is :service@creativegiftss.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look