I had ordered a blanket with a design of my wife and son (we are Caucasian) and the image that was delivered to me was one of a Black man snuggling up to a Black woman. A cute photo, but not what I... See more
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Ordered one of the cars. The site didn't let me preview it. Once I received it ,it was the wrong color and my picture that was in the back had me with 2 mouths. When I requested a new car or my mo... See more
Company replied
Ordered and no estimated delivery or time given upon ordering. When you email them, you get a generic message telling you to be patient. Then the other emails give you random expected dates, the last... See more
Company replied
Basically I order a doll 2 days ago and after reading all these comments I’m getting scared I order from this website and rsg.com NEVER SHOP ON REALISTIC SWEET GALLERY PEOPLE GET LIKE THESE KMART WAL... See more
Company replied
1.3
Bad
301 reviews
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Don't bother with this company
I had ordered a blanket with a design of my wife and son (we are Caucasian) and the image that was delivered to me was one of a Black man snuggling up to a Black woman. A cute photo, but not what I ordered. When I inquired about a refund, the email response I got was to show they were sincere about the mix-up, they were offering me a whole 10%!!
I should have trusted my bank when they called me saying that creatgifts had been reported as fraudulent by others, seeing as how the website is not even based in the United States.
20 February 2025
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Worst customer service
Ordered one of the cars. The site didn't let me preview it. Once I received it ,it was the wrong color and my picture that was in the back had me with 2 mouths.
When I requested a new car or my money back ,they offered me a 10% discount,which would be $5. I refused it saying this car was wrong color and explained about my picture on the packaging. Saying _5 was going to cut it. They replied back saying $20 off because they don't provide return labels and they need the item back to give me a refund. So if I want a refund,I need to return the item at my expense.
This company absolutely has no customer service and very poor quality items.
If my money isn't returned,I'm putting it through as a fraud with my credit card company.
11 February 2025
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
DO NOT BUY OFF THIS SITE...
DO NOT BUY OFF THIS SITE.... IT IS A SCAM . TAKEN £45 OFF ME AND NOT RECEIVED THE ITEM . WHEN I EMAILL THEM THEY KEP ON SAYING " thank your for your kindly undertsanding. We will ship out your order as soon as possible.
Have a nice day!
Ella
DO NOT BUY! THAY ARE SCAMMERS
13 February 2025
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
I have been waiting almost a month
I have been waiting almost a month . For something I expedited with shipping . I have reached out and no one has responded
15 January 2025
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
I am highly disappointed I received a…
I am highly disappointed I received a plastic doll not a silicone baby doll and her hair sheds like she got a perm and I forgot to wash it out and it was sitting to long it looks nothing like what I ordered and if I could send it back I wold.
24 January 2025
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Ordered and no estimated delivery or…
Ordered and no estimated delivery or time given upon ordering. When you email them, you get a generic message telling you to be patient. Then the other emails give you random expected dates, the last one being 3-12 days for delivery after shipping! What! 12 days?! Customer service is trash and $70 for a sweatshirt that takes 3 weeks to receive is unacceptable. Drop shipping is a terrible business but they clearly got me. Never again. They said they would try to get it here by Xmas and now its saying up to 12 more days.
28 December 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
DONT WAIST UR MONEY
Basically I order a doll 2 days ago and after reading all these comments I’m getting scared I order from this website and rsg.com NEVER SHOP ON REALISTIC SWEET GALLERY PEOPLE GET LIKE THESE KMART WALLMART UPGY DOLLS NEVER BUY FROM THERE I REPEAT NEVER BUY FROM THERE!!!
13 November 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Good quality
I ordered a baby from this website she looked exactly like the picture she was so pretty
20 February 2024
Unprompted review
Reply from Creativegiftss
Thank you for your purchase. We sincerely hope every customer will be satisfied with the product. If there is any problem, we will always be beside you and provide relevant service and support.
Just received golf stamp rip off
Just received golf stamp. Disgusting no name and ridiculous tiny picture of who knows what. Would love to see this company held to account. Meant to be a gift for my husband $46.00. Criminal
21 August 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Doesn't even deserve a star.
Doesn't even deserve a star.. False Advertisement!!! The doll I received looked nothing like the picture. The doll was ugly. The face, the hair was bushy and whose idea was it paint two fangs for teeth? It's a big scam!!! They're taking other artists pictures posting them and sending whatever they want to us. If they posted the actual picture No One would consider buying the monstrous looking dolls. Didn't resemble the advertised picture at all. I wish I could post the actual picture of that thing. My granddaughter didn't want it and she cried. They offered an insulting 10% refund for the so called reborn doll that was supposed to be handcrafted. I should've went to Walmart or the nearest Flea market. Don't waste your money. I REPEAT DON'T WASTE YOUR MONEY !!!!
6 August 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Its a scam
Its a scam and they only want to offer me a 25% refund or I have to pay to ship them back to china. I ordered my 2 daughters avatar dolls from them and the dolls came in completely different than the pictures advertised. The dolls don't look like they are worth more than $15 and I paid $50 each.
10 July 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
this is a scam
THIS SITE IS A SCAM !!!DO NOT ORDR FROM THIS COMPANY!!!!
I ordered a doll July 1,2024 and it allowed me to track for a few days the doll has not been delivered and i can no longer track the order and no costumer service available at all
1 July 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
I'm so happy I didn't order this doll…
I'm so happy I didn't order this doll for my grandbaby
25 June 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Expensive cheaply made China product that looks nothing like advertised online.
While I understand handcrafted items may have some variation, the doll I received was significantly different in quality and appearance, including a completely different outfit. Instead of the premium baby doll paid for, it was a lower-quality version similar to what one might find at Walmart. I'm deeply disappointed by this experience, especially since the company's response was to offer a discount rather than either providing the quality product advertised online or issuing a full refund. Additionally, I had already paid $12.00 for shipping which was included in my total, to later receive an additional separate charge of $1.98 for some international shipping fee that I did not agree to. None of this is right and now, the company will not respond to emails. But I bet they will respond to this public comment with the following:
"We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible."
4 March 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Customer service SAD
Tried contacting someone at this place for about 30 minutes. I had one question about you receiving my order. The answer would have been Yes Received or Not Received. I was request to set up account and pay in order to get my question answered. I should have checked your reviews before trying to place an order. Plus you chat people are not real. I tried to contact them several times. The answers I got each time was the same.
Long story short! If my order AJ00122783 was received fine and if not that’s ok. Will not be doing business with this company!!
11 March 2024
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
I wanted a full silicone baby doll but after reading all those reviews I was scared too. I think I know what is happening. Folks are failing to thoroughly read the descriptions given for each doll.
I wanted a full silicone baby doll but they were just so terribly expensive that i found that prohibitive. But I really wanted one of these dolls. So, I am looking at all the various sites and finally found one i thought I just had to have. A first I was nervous with all the scams out there finally I settled on a full silicone baby Boy. It wasn't until after i had bought the doll that I came across a site that has less that positive reviews for Creativegiftss.com. After reading some of those reviews I was really distressed. it appeared that I had just thrown away$369.00 That I really couldn't afford to just flush down the toilet. So I have been waiting anxiously for this doll to arrive. Today was the day he arrived. He was stark naked, not even a diaper was on him. there were many items with him in the box.
The baby was absolutely PERFECT. He had perfect little fingers and toes with little nails and carefully done. Short curly brown rooted hair and a beautiful face with Blue Eyes and long eyelashes, He is heavy, I will need to weigh him to be certain but I would guess at least 4lbs. He is absolutely perfect. I am so relieved and happy. It took about 4 to 5 weeks to arrive, but it was so worth the wait. I am Thrilled.
29 January 2024
Unprompted review
Disgusting!!! You send the same Response to everyone!!!! This company should be shutdown.
I ordered a doll and it arrived 1 month after I ordered it. The doll is disgusting and is it not at all what was ordered. It reaks of Gasoline!!!!! UNBEARABLE!!!!!!!!!. This company is trying to Kill Children!!!!!. DO NOT BUY ANTHING FROM THIS SHAM PLACE IN CHINA!!!!! I have sent 10 emails with no response. I paid $80 for GARBAGE and it would of killed my Grandaughter!!!!!!!!!!!!
19 December 2023
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sale service, as this will help us resolve your issue as quickly as possible.
Do not order from this company
Do not order from this company. On the website it says that they have a warehouse in United States but I ordered a silicone doll and was a completely different vinyl doll and paid $112 and they are offering me 25% to keep the doll or send it back to China. I'm reporting them to the federal trade commission, better business bureau, my local consumer protection agency and econsumer.gov for foreign consumers.
13 December 2023
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
Glad I read the reviews before buying. I won’t be buying from this website. Thank you all for writing a review to warn people
Glad I read the reviews before buy
1 December 2023
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
I paid 42.00 for a silicone baby girl…wrong doll
I paid 42.00 for a silicone baby girl doll and received a vinyl doll instead
28 November 2023
Unprompted review
Reply from Creativegiftss
We apologize for any inconvenience caused and would like to assure you that we prioritize our customers' shopping experience. Please do not hesitate to contact our after-sales service email service@creativegiftss.com, where our customer assistant will provide you with a satisfactory solution. Kindly ensure that you upload clear pictures of the problem you encountered when contacting our after-sales service, as this will help us resolve your issue as quickly as possible.
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