ClearMatch Reviews 

24,327
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,341 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally knowledgeable, patient, and thorough when guiding them through various insurance options. People deeply appreciate the personalized, friendly, and caring approach provided during calls, which makes navigating a complicated medical insurance process much easier and entirely stress-free. However, some customers also noted occasional communication difficulties, specifically mentioning disconnected phone calls, unreturned messages, and incorrect details regarding participating doctor networks. A few reviewers felt the overall interaction was quite frustrating due to isolated unprofessional behavior from representatives and a lack of consistent support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, frequently praising the knowledgeable and patient agents who... See more

Service

Customers consistently note positive experiences with service, highlighting extremely knowledgeable staff who... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Subscription

Clients share satisfaction regarding their subscription experience, highlighting helpful agents who ensure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are moving from one state to another in October and wanted to get our health insurance in place. It was a surprisingly easy process. We answered a few questions up front and were then transferred... See more

Rated 5 out of 5 stars

Noah made my experience amazingly calm. I had been experiencing such frustration elsewhere and then I tried Clear Match. What a huge difference. Noah is kind, extremely knowledgeable and patient.... See more

Rated 5 out of 5 stars

We cannot say enough good things about Claudia Peterson, who helped us through the Medicare maze. Her knowledge and dedication to us to make sure we understood the plans as well as getting us the ri... See more

Rated 5 out of 5 stars

Kendra Bennett was Excellent. She was sure that I understood everything about my new medical insurance. I am new to Medicare and was very happy to have someone with such caring and compassionate car... See more


Company details

  1. Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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4.8

All reviews

(24,327)

4,112 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear choice is the way to go.

The staff at clear choice was very helpful in my decision. Noah asked about my needs and wants and helped me decide which plan was best for me. Excellent customer service, very knowledgeble.

21 September 2026
Rated 5 out of 5 stars

Kendra Bennett was Excellent

Kendra Bennett was Excellent. She was sure that I understood everything about my new medical insurance. I am new to Medicare and was very happy to have someone with such caring and compassionate care. 5 stars is not enough she deserves 10+

28 September 2026
Rated 5 out of 5 stars

I was dreading having to figure out…

I was dreading having to figure out what to do now that I’ve turned 65 and with Medicare, I had no clue. I called in thank God I spoke to Lavana Jones, she was absolutely terrific, walked me through every step, kind, courteous, extremely knowledgeable and helpful. Couldn’t be happier with the process.

28 September 2026
Rated 5 out of 5 stars

Tiffany

Tiffany was straightforward and made what I wanted was her job to help get it all together. Now I'm call back to get her help again.lol. no seriously😁I feel like u can call her for anything.

21 September 2026
Rated 5 out of 5 stars

Waiting to hear if we are accepted

Waiting to hear if we are accepted! Jason McAvoy was very helpful with the tedious and confusing at times process of choosing another health care provider. Hope this change works out for my husband and me.

28 September 2026

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