ClearMatch Reviews 23,787

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the process of understanding and choosing insurance plans much easier. Many people highlight the exceptional customer service, noting that representatives listen to their needs, provide clear explanations, and go above and beyond to ensure satisfaction. The overall service is frequently described as excellent, with consumers appreciating the smooth and informative user experience. However, some customers also noted issues with communication between agents and occasional rudeness. A few people reported problems with agents not accurately processing information or issues with service delivery, leading to complications.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised representatives for being... See more

Service

Reviewers highlight positive aspects of service, praising the thoroughness, patience, and knowledge of... See more

User experience

People report positive experiences with user experience. Many customers found the process easy to understand,... See more

Subscription

Clients share positive opinions on subscription, with many reporting that they were signed up for plans that... See more

Based on these reviews

Rated 5 out of 5 stars

I retired from my work and activate my medicarelast July2025. AT that time Medicare contact with Anthem Insurance. Last month when I need my medicine like Janumet and Jardiance that cost me$ 300 and 2... See more

Rated 5 out of 5 stars

I was very pleased with my agent, Jemar!! He walked me through the entire Advantage coverage that I was interested in. He was patient with me answered all of my questions. Thoroughly. He spoke c... See more

Rated 5 out of 5 stars

I can not thank you enough for this service! In today's times, it is a scary world out there. We are bombarded with phone calls & emails of people who say they want to help you, but they just want you... See more

Rated 5 out of 5 stars

Everything I would be receiving from my benefits was explained to me in detail language I could understand. My counselor is the best


Company details

  1. Health Insurance Agency

Written by the company

At ClearMatch, we’re experts in one thing: Medicare. We know it back to front, which means we also know it can be complicated, confusing, and overwhelming. That’s why we’re committed to “de-complexifying” it for customers across the country, one-by-one. We match each customer with the right plan at the right place to deliver better health and peace of mind. Our highly experienced agents pride themselves on treating our customers with deep expertise and genuine empathy, truly understanding the person beyond the plan. They take the time to really listen and get to know our customers, so we can tailor solutions for each of them, one at a time, every time. No wonder we continue to grow year after year, gaining and retaining loyal customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marcia Foster is an outstanding…

Marcia Foster is an outstanding representative of your company. She is knowledgeable, professional, friendly and covered and explained every detail of the Medicare process in a manner which we could easily understand. Thank you Marcia!

20 April 2026
Rated 5 out of 5 stars

Cheyanne Georage.

Cheyanne George. Very helpful, very patient. She went above and beyond to help me understand my benefits. Wonderful customer service from Cheyanne. You need to hold on to her. Maybe start by giving her a raise. You just don't find that type of customer service anymore. Thank you so much Cheyanne

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I was upset about my benefits getting…

I was upset about my benefits getting cut and I'm very dependent on my benefits because I don't get a lot of money from SSA. When my co-pay went from $15-to $30 that hurt. Then my OTC benefit went from $68 down to $45 dollars I knew something had to give.

23 March 2026
Rated 5 out of 5 stars

FINANCIAL REPRIEVE

I NEEDED INFORMATION ABOUT MY MEDICARE PART B COVERAGE, SINCE THE PREMIUM FOR MY CURRENT SUPPLEMENTAL PLAN WILL INCREASE EFFECTIVE MAY 1, 2026. THE AGENT WHOM I SPOKE TO(MR KENON STRAHAN), WAS VERY HELPFUL IN GIVING ME OPTIONS ON OTHER SUPPLEMENTAL PLANS AT A LESSER RATE. HE SECURED MY PERSONAL AND MEDICAL INFORMATION, AND SUBMITTED MY REQUEST TO BE CONSIDERED FOR MEDICAL COVERAGE, AT AN AFFORDABLE RATE WITHIN MY BUDGET. HE WAS VERY THOROUGH, AND PATIENT WITH MY QUESTIONING OF BENEFITS OFFERED BY OTHER MEDICAL CARRIERS, AND BY THE END OF THE INTERVIEW, I WAS VERY SATISFIED WITH THE POSSIBLE FUTURE MEDICAL AND VISUAL COVERAGE EXPLAINED TO ME.

16 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look