Clarity Insolvency Reviews 

1,954
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,954)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

I am incredibly thankful to Robert

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has significantly diminished. I now sleep peacefully, thanks to his influence over the past few years. I extend my gratitude once more to Robert and the entire team, whose assistance whenever I reach out has been invaluable. My deepest respect to all involved. Robert, I wish you all the best in life.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

So amazing grateful to Robert

So amazing grateful to Robert a very kind understanding well best gentleman that guiding me helped me so much for everything that no more stress anyone and Robert is the guy i can said change my life in past few years i have to much stress now i can sleep well .Thank you again Robert and all management customers when I call so much helpful big Respect to all 🙏🏾
Robert wishing you best of everything of your life

10 April 2024
Unprompted review
Rated 5 out of 5 stars

First Class service

Very helpful, professional and courteous. Knowledge was spot on, put me at ease and wanted to help. Can't speak highly enough of Robert and the service received. Highly recommended and you're in safe hands when you work with him. Thank you!

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Well I am so grateful to Robert a very…

Well I am so grateful to Robert a very kind understanding well mannered gentleman that guiding me through the tough conversation .Also to help me get my finances in order,if anyone needs support and guidance .Robert is the guy to go to .Thank you Robert also management should definitely praise him .

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Robert is very helpful

Robert was very understanding and treated me like a human. It's never easy to face your debts. But he made the whole process smooth and I'm looking forward to paying of mine and becoming debt free in the future

11 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Robert and Rav were really
helpful and understanding.

Details all well explained…. great start

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Robert McDonald the life changer!

I just wanted to thank Robert McDonald for helping me with my poor financial situation this year.
I can honestly say that this is the first Christmas in decades that I have been able to relax going into the new year knowing that I’m in control of my finances and it is all down to Robert!

Thank you Robert you’ve changed my life!

I wish you and all of your colleagues a happy and prosperous new year!

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Robert was an absolute diamond…

Robert was an absolute diamond throughout everything, always going over the information needed and giving the best of advice. Thank you for making my experience so simple, top bloke and top employee. Many thanks David.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Dept help

Robert mcdonald was very helpful helped me sort out my depts with ease explaining everything would highly recommend

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helped me out in a tricky financial spot. Can't recommend these enuf. Lifted a huge weight off my shoulders. Robert Macdonald top bloke. 👍

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Hi MLS

Hi MLS
Just been on the phone to Robert McDonald who helped me through all the stages of my IVA, this man was extremely helpful and very responsive to my text messages
Much appreciated Robert and thanks for all your help
Carl

30 October 2023
Unprompted review
Rated 5 out of 5 stars

My experience with MLS solvency has…

My experience with MLS solvency has been amazing, Scott has made me feel well supported throughout a very stressful time. He has kept me informed, has been polite and empathetic towards my situation to help me achieve a positive outcome. Thank you so much Scott for your help, you have truly gone above and beyond.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

I can finally breathe

Lewis has been helping me from the start.. one thing he kept saying was not to worry anymore lewis is here.. and theses are the words il never forget.. I’ve been struggling with debt for a long time.. and at this stage I was at breaking point.. until I came across this company MSL limted.. Lewis has worked so many hours to get me across the finish line. Constantly asking me if I was ok and if there was anything else I need help with and that he is always a phone call or a message away.. all I can say is we is we all need a Lewis in are life.. well done and thank you so much for your hard work.. without you or MSL i honestly don’t know what I would have done.. 👍👍

11 October 2023
Unprompted review

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