Clarity Reviews 278

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Teodora exceeded our expectations! She was sending us emails while on her annual leave, she informed about the searches and about the next legal steps, not to mention the very tight deadline. She is d... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Clarity Legal Services. We choose them to do the conveyance work on our family property that we sold recently. Extremely hard working and very quick to respond to the many... See more

Company replied

Rated 4 out of 5 stars

Very pleased with the service provided to us by Clarity. Professional, courteous and responsive throughout, we never felt as though we had to chase them for any updates Our house sale went through... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience from the start! As a first time buyer we were extremely nervous regarding the process. Clarice looked after us and provided us a quote efficiently. Joanne, Louise, Bianca a... See more

Company replied

Company details

  1. Legal Services
  2. Real Estate Attorney

Written by the company

From our offices in Milton Keynes, Clarity is the local law firm providing residential conveyancing services with clarity and understanding to clients in and around the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

278 reviews

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Rated 5 out of 5 stars

Not for this company

This review was meant for another company with similar name. Apologies

25 April 2026
Unprompted review
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Reply from Clarity

Thank you for your review, we do however not believe this is for Clarity Legal Services (we offer conveyancing services to clients moving home) but for another Clarity, for which we commonly get mistook for. If I am mistaken, please contact our Director and Solicitor Joanne Bailey -joanne.bailey@weareclarity.co.uk Thanks, Clarice.

Rated 5 out of 5 stars

Amazing experience

Matthew and Louise were amazing throughout the whole sale process, great communication and super swift process to completion.

I would highly recommend anyone selling or buying a property to use Clarity.

13 March 2026
Unprompted review
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Reply from Clarity

Thank you for taking the time to leave a review. It's great to hear when a customer has such a positive experience with Clarity! With best wishes, Clarice

Rated 5 out of 5 stars

Teodora exceeded our expectations

Teodora exceeded our expectations! She was sending us emails while on her annual leave, she informed about the searches and about the next legal steps, not to mention the very tight deadline. She is definitely an asset to the team. I would definitely use them again and would recommend clarity to all my friends.

1 April 2026
Unprompted review
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Reply from Clarity

Thank you for taking the time to leave a review. We love to hear when a customer had such a positive experience with Clarity! I will pass on your words onto team Teodora. With best wishes, Clarice

Rated 5 out of 5 stars

Clarity Legal Services. Highly Recommended

I would highly recommend Clarity Legal Services. We choose them to do the conveyance work on our family property that we sold recently.
Extremely hard working and very quick to respond to the many issues and questions that come up when selling a house.
A stressful time for everyone but the team at Clarity were professional throughout.
I would encourage anyone to use their services and highly recommend them.

6 October 2025
Unprompted review
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Reply from Clarity

Thank you for taking the time to leave a review. We love to hear when a customer had such a positive experience with Clarity! I will pass on your words onto the team. With best wishes, Clarice

Rated 4 out of 5 stars

Sale and purchase

Someone at the firm replied almost immediately after any query on the sale and purchase which was protracted over several months. Everyone was very courteous and helpful. Excellent service and I would definitely recommend them.

8 July 2025
Unprompted review
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Reply from Clarity

Thank you for taking the time to leave a review. We love to hear when a customer had such a positive experience with Clarity! I will pass on your words onto the team. With best wishes, Clarice

Rated 5 out of 5 stars

Superb in every way

Everyone we have dealt with at Clarity over the 2 years it has taken to sell my property have been nothing short of brilliant. They are not only very professional, but also respectful and friendly. It has been a pleasure to use their services.

27 February 2026
Unprompted review
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Reply from Clarity

Thank you for leaving a review. It’s always great to hear when a customer had such a positive experience with Clarity! I will pass on your words onto the team. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 4 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided to us by Clarity. Professional, courteous and responsive throughout, we never felt as though we had to chase them for any updates
Our house sale went through very quickly and without any hitches.

In particular Teodora was excellent throughout, she always seemed to be proactive with our Buyers Solicitors, kept us informed in a timely manner and really drove the whole process as we neared completion.

19 February 2026
Unprompted review
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Reply from Clarity

Thank you for leaving a review. It’s always great to hear when a customer had such a positive experience with Clarity! I will pass on your words to Teodora. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 5 out of 5 stars

House Sale

I have used Clarity for the Sale of two properties over the years and have found the people to be helpful and always available at the end of the phone for that personal service.

9 December 2025
Unprompted review
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Reply from Clarity

Thank you for leaving a 5* review. It’s always great to receive such lovely comments from our customers! I will pass on your words to the team. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 5 out of 5 stars

Transfer of Equity with Clarity, Teodora was Great.

We have just dealt with Clarity during the transfer of equity on our property which had lots of different factors to contend with. Teodora was amazing throughout, so personable, knowledgeable and we had no problems with communication with her. Whenever we needed her she was there and completed the transaction very nearly within the timescale we needed, we were a little over but that was due to the other parties solicitors/conveyancer not Teodora herself. We would not think twice about using Clarity and Teodora again! We have used other solicitors in the past that have been truly poor at communicating and responding and cost us time and money in the long run. But this was not the case this time so glad we found Clarity, couldn’t be more grateful that Teodora made our journey with them so stress free! Thank you again, Lucy and James ☺️

5 December 2025
Unprompted review
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Reply from Clarity

Thank you for leaving a 5* review. It’s always great to receive such lovely comments from our customers! I will pass on your words to Teodora and the team. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 5 out of 5 stars

A definite 5-star service

During my HTB redemption process I worked with Clarity, especially with Teodora. She is incredibly helpful and knowledgeable. She responded to all of my emails almost in minutes. She was always available to help. They made the whole process very smooth and easy. Thanks to them it was stress free.

1 December 2025
Unprompted review
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Reply from Clarity

Thank you for leaving a 5* review. It’s always great to receive positive feedback from our clients. I will pass on your words to Teodora and the team. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 5 out of 5 stars

Used Clarity third time

Used Clarity third time, absolutely satisfied and thankful to the team and specially to Theodora. Communications were on top, as well a lot of explanations through the legal enquiries have been done.

13 November 2025
Unprompted review
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Reply from Clarity

Thank you for leaving a 5* review. It’s always great to receive positive feedback from our clients. I will pass on your words to Teodora and the team. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 1 out of 5 stars

Unprofessional behaviour, lack of knowledge, rudely handling the case

Please do not waste your time or money with these absolutely unprofessional and rude people! Ridiculous lack of knowledge, support or client care!Failed to respond to communications, fail to contact you when repeatedly requested to, and when desperately in need of some prompt advice, support or action they just give up on your case like 6 months of paperwork and investigation weren’t enough for these people! They waisted our time and energy completely without any valid reason as they were asking for some ridiculous proof of 12 years ago even though explained and provided everything in details!! Whoever learned about our case they honestly were shocked how badly they failed us! Absolutely disgusting behaviour!And if they do bother to respond to a communication (which in our experience is highly unlikely as it took 3+weeks) the response is inaccurate,confusing or doesn’t make any logical sense! Please save your self the hardest time, your energy and money and do some research before letting these people represent you anywhere, especially Louise!!
As first time buyers they opened our eyes for next time, to never trust recommendations but do our searches and find the right people!

10 October 2025
Unprompted review
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Reply from Clarity

Thank you for your feedback. We are very sorry to hear that you are unhappy with the service provided on your matter with us.
We are committed to a high standard of quality, focusing on client care and would greatly appreciate the opportunity to discuss this matter further with you. If you would be willing to discuss further, please email Joanne Bailey, Director and Solicitor - joanne.bailey@weareclarity.co.uk

Rated 5 out of 5 stars

Sale of property

I would like to say a huge thank you to Anna for all her help and support throughout my case. She has been patient, professional, and always approachable, answering every question I had without hesitation and keeping me informed every step of the way. Anna truly went above and beyond to make sure everything was handled smoothly and that I always felt supported and reassured. She was easy to contact and consistently made time to explain things clearly, which made the whole process much less stressful. I would also like to thank Chantelle (apologies if I have misspelled your name) for her support whenever Anna was not available. She was equally helpful, friendly, and professional. Overall, the service I received was exceptional, and I am truly grateful for all your hard work. I would not hesitate to recommend your firm to anyone needing legal assistance.

24 October 2025
Unprompted review
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Reply from Clarity

Thank you for leaving a 5* review. It’s always great to receive positive feedback from our clients. It’s good to hear that Anna went above and beyond to make your experience that much easier. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Clarice

Rated 5 out of 5 stars

Conveyancing

Repeat customer and would certainly recommend Clarity to friends and family for property conveyancing. Helpful and professional, questions were answered promptly and updates were easy to follow.
Thank you to Chantelle, Joanne, Clarice, Anna and the wider team.

12 September 2025
Unprompted review
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Reply from Clarity

Thank you Carl for leaving a 5* review, it’s lovely working with customers you return to Clarity for their conveyancing services. It’s also great to hear that you found us to be helpful and professional, I will pass your kind words on to the team and we look forward to working with you again soon. With best wishes, Sarah

Rated 5 out of 5 stars

Very professional but friendly helpful…

Very professional but friendly helpful service. I would definitely recommend them.

19 September 2025
Unprompted review
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Reply from Clarity

Thank you Karen for leaving a 5* review. It’s always great to receive positive feedback from our clients and it’s lovely to hear that you found the team to be very professional and friendly. I will pass your kind words on to them and we look forward to working with you again n the future when you next need conveyancing service. Best wishes, Sarah

Rated 5 out of 5 stars

Excellent

Clarity were recommended to us by two estate agents, and they were right. Clarity did the conveyancing for us when buying and selling properties in Milton Keynes and they did an excellent job. All our questions were answered promptly, they kept the process moving forward steadily, and they dealt with issues quickly and effectively. We'd recommend them to anyone needing conveyancing work done.

18 August 2025
Unprompted review
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Reply from Clarity

Thank you Rebecca for leaving a 5* review. It’s always great to receive positive feedback from our clients. It’s good to hear that all your questions were answered promptly and everything was kept moving. I do hope that you will think of Clarity in the future when you next need a conveyancing service. With best wishes, Sarah

Rated 5 out of 5 stars

Have faith - it will happen!

With a probate house sale that took 4 attempts, a flat purchase in parallel, and additional business or market factors slowing the process, the past 18 months have proved difficult on occasions! It has been made somewhat easier with the way Clarity’s legal services team, from managers to junior paralegals, has remained positive and professional throughout. Thank you.

22 August 2025
Unprompted review
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Reply from Clarity

Hi Shaun,
Thanks for taking the time to leave this 5* review.

We're glad to hear we made your journey as easy as we could under difficult circumstances and hope you'll think of us should you ever need our services in the future.

Best wishes

The Clarity Team

Rated 5 out of 5 stars

Teodora was fantastic

Teodora was an absolute saint! We are first time buyers and she made the whole process as stress free as possible, the communication was always great and she was so kind and happy to help with any query we had! Would highly recommend Clarity, especially Teodora.

22 August 2025
Unprompted review
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Reply from Clarity

Hi Kirsty,

Thanks for taking the time to leave this fantastic review for Teodora.

At Clarity, we strive to make the process as stress free as possible and communicate every step of the way, so it's great to hear you felt we did just that!

We wish you lots of happiness in your new home.

Best wishes,

The Clarity Team

Rated 5 out of 5 stars

Selling

Amy
Thank you for all your work everything was spot on
Great company

25 July 2025
Unprompted review
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Reply from Clarity

Thank you Pete for leaving a 5* review. It's great news to hear that Amy and the team got everything spot on :) It's always lovely to receive positive fdedback from our clients and I will pass your kind words on to the team. With best wishes, Sarah

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Professional and prompt throughout with regards to the selling of our previous property and the purchase of our new home.
Highly recommended..

27 June 2025
Unprompted review
Clarity logo

Reply from Clarity

Thank you Christoper for leaving a 5* review. It’s always great to receive positive feedback from clients and we’re pleased to hear that you found the Clarity team to be professional and prompt with the sale and purchase of your new home. We do hope that you will think of us in the future when you next need conveyancing. With best wishes, Sarah

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