Clarity Insolvency Reviews 

1,954
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally helpful, compassionate, and knowledgeable throughout the entire process. People genuinely appreciate how advisors clearly explain all available options step by step, which helps put anxious and overwhelmed minds at ease during difficult times. Consumers consistently note that every interaction feels personal, patient, and entirely non-judgmental. However, some people mentioned feeling pressured toward specific choices after changing their minds about moving forward, encountering unhelpful communication like having phone calls abruptly ended, or feeling that their initial requirements were completely ignored when being redirected.

What people talk about most

Staff

Customers report deeply satisfying and positive experiences with the staff, frequently highlighting their... See more

Customer service

Clients share positive opinions on customer_service, highlighting supportive and empathetic advisors who... See more

Service

Reviewers highlight positive aspects of service, praising the knowledgeable, patient, and efficient staff who... See more

User experience

Users describe positive interactions with user_experience, highlighting an easy application process and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am incredibly thankful to Robert, an exceptionally kind and compassionate gentleman who has been a guiding force in my life. With his support, I have overcome so many challenges, and my stress has s... See more

Rated 5 out of 5 stars

Today I was called first thing after I submitted a request last night to look at my options, I was contacted by Paul who took all his time to thoroughly go through all the options open to me , he ans... See more

Rated 5 out of 5 stars

Great from start to finish most things I got done on what’s app or message and phone call to get finished and lots of options and happy that all out my hands


Company details

  1. Debt Relief Service
  2. Insolvency Service

Written by the company

Clarity Insolvency is a UK debt help company that prides itself on helping people regain control of their finances. We offer free, clear, debt advice to help you find the best solution for your circumstances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,954)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

What a fantastic company 💪

I have avoided debt most of my life , struggled to get credit and didn't know how much debt I was actually in or where to start trying to pay it back. Then thinking about the long term, Will at MLS Solvency LTD called me and talked me through everything, found all my debt and then talked me through everything to sort this out.
Now I have 1 affordable payment every month with no hassle from people chasing me and no added interest to pay. Will is definitely a huge asset to a great company and if you're worried about debt then please at least just give them a call. If I could rate them higher than 5 star I would , same for Will. Great company, great staff , very professional and will be recommending them to all my friends and family ⭐️⭐️⭐️⭐️⭐️

9 October 2023
Unprompted review
Rated 5 out of 5 stars

I coouldn’t ask for more

I coouldn’t ask for more. Robert has been professional, informative and thorough from the very first moment. Now I have information about every option available to me so i could choosebest one for me. Thank you so much

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Sada

Hi everyone . I have to say that Robert McDonald helped me so much to get my life back together. He is very patient and very supportive person . I will greatly appreciate for hes help . God bless you x

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Breaking point

Can’t thank Lewis enough. Was so worried stressed and anxious about money that it was killing me. Spoke with Lewis and he was helpful polite and always there for a chat regardless of how small my question or concern was. Helped me out massively great guy and i Would highly recommend him

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Kevin Harrison

I was so very anxious about this process, but luckily i meet Kevin Harrison.
Kevin did help me alot to go through this process. Everytime that I was unsure, Kevin was there, for me, and reassured me that everything was fine and wouldn’t need to worry about anything.
Kevin was there to help me and guide me all this time, and I'm so pleased I've meet you,

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Was literally at breaking point didn't…

Was literally at breaking point didn't know any way out but Robert McDonald really really helped the weight off my shoulders is huge literally saved me. 100% recommend this wonderful person and this company. I can live again and be happy. Can't thankyou enough

4 September 2023
Unprompted review
Rated 5 out of 5 stars

I was so worried and anxious about this process

I was so worried and anxious about this process and along came the angel in earth Robert McDonald 🤩absolutely held my hand (not literally but metaphorically) through this process . When I was unsure and panicked he reassured me that I would be ok and wouldn’t need to worry about anything . He would be there to help and guide and he was totally invested in helping and calming me ( sorry Robert btw I must of been a complete wreck ) I’m as you can imagine not good with these processes .Robert is credit to himself and his team thank you for helping me and continuing to help me and guide through this process

12 September 2023
Unprompted review
Rated 5 out of 5 stars

I’m so pleased with the outcome of MLS…

I’m so pleased with the outcome of MLS solvency and can’t express the feeling of relief I have !!! after coming across an advertisement that someone had posted it caught my eye so I thought ok let’s give it a go and I must say I can’t believe that in 5 years I will be debt free thanks to MLS solvency and my advisor william@mls thank u so much I really appreciate the help you gave me thank you so much big weight lifted of my shoulders !!! If u want to become debt free MLS solvency is the one ☝️

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Wow!!

Wow! Words cannot express how much Kevin from MLS Solvency Ltd has helped me today! To consolidate my debts! It feels like I can breath again and a weight has been lifted off my shoulders! Thankyou so much! I highly recommend these guys if anyone is struggling financially! 10/10 for me

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Had a call back from William C and…

Had a call back from William C and within minutes had options laid out and then handed to the relevant department to action my plan. An hour later I'm all set up and more relaxed knowing I have a plan in place to help pay what I owe and reduce my monthly outgoings. I can now concentrate on taking care of my family a little more now.

4 September 2023
Unprompted review

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