Terrible Bank service
I have 3 accounts with them and can not get my money they have obviously decided to keep it and I have tried on many many occasions to sort this out but to no avail terrible bank
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I have 3 accounts with them and can not get my money they have obviously decided to keep it and I have tried on many many occasions to sort this out but to no avail terrible bank
I do have platinum credit card at CIB bank ,i was booking on emirates airways website with my credit card
i have entered the promo code egcib24 but nothing changed ! it is manipulation and misleading same price !!
i have tried to book with the promo and without both was the same price !! i can not believe it is emirates airways and this may happened through
there was no discount !!
you can check the process and the price as well.
as i am blue member since years at emirates airways since 2012 and platinum credit card at cib i want to find out what happened
ticker number 1672382439407
the most funny thing that the email i have receipt they mentioned (Special fare CIB Bank Egypt) some one called me from emirates airlines(Amr) saying we can not add two promotions because it is now winter promotion so why you
have the deal with cib now because there is no benefit from it ! as u run the winter offers already !!! it is misleading
my compliant is i was mislead to use the cib especially to have the special rate and this did not happened ! second ; emirates airline as i mentioned there was not special rate
and the receipt was mentioned ( special fare cib bank egypt) this did not happened ! emirates airways did not apply the promo code so why you made a deal with Cib !
Emirates and CIB do not need this to sell or to have more revenue
your reply is too much appreciated
Tarek Makhlouf
Best of bad options
Good internet banking
Bad customer experience in branches
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