Chefs Flavours Reviews 493

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and the high quality of the products. Many people appreciate the excellent service, noting the efficiency of their orders and the careful packaging that ensures items arrive in perfect condition. The wide selection of products and flavors is also frequently highlighted as a positive aspect. However, some customers also noted that the product selection has been cut, with certain previously available flavors no longer being offered. A few other people also felt that the taste of some "new and improved" flavors did not match the original recipes, leading to dissatisfaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

People report positive experiences with product, consistently praising the quality, selection, and value.... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the good quality of... See more

Order

Users describe positive interactions with order. Many customers praise the fast processing and delivery, with... See more

Service

Clients share positive opinions on service, consistently highlighting excellent customer service, fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied


Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!


Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

Review amended after contact from customer support.

Review updated 24.06.25 after contact from Megan who has been amazingly helpful with an apology and refund for my most recent order.

The issue ;

I was told twice by email and phone that the "new and improved flavours" hadn't changed, despite tasting nothing like they used to.

Looking at previous reviews, it turns out the original owners still own the recipes and sell them elsewhere and CF now sell different recipes with the same old names. This is very misleading and a great way to put off customers and with the amount of similar comments in reviews going 2 years back ; it comes across as intentionally misleading at this point.

I was going to amend this review entirely to leave no actual details of my issue thanks to Megan reaching out to assist but, as I've come back to amend my review ; its clear from previous reviews as far back as 2023 that this is an issue CF are well aware of and choosing to not doing anything about.

Megan - I'm truly sorry that you're having to deal with the terrible decisions of the owner/s to take advantage of customers.

27 May 2025
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Reply from Chefs Flavours

Hi there,
Thanks for your review! I have reached out via email to clarify for you - hopefully this will clear things up :)
- Megan

Rated 5 out of 5 stars

Great service 👏

Super quick delivery of my eliquids. Packaged excellently and a treat inside for me, yummy 😋
Brilliant all round 👏

2 May 2025
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Reply from Chefs Flavours

Thanks for your great review, Angie!
- Megan

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