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Chefs Flavours Reviews 493

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TrustScore 5 out of 5

4.8

Flavours, Fragrances and Aroma Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the fast delivery and the high quality of the products received. Many people appreciate the efficient order processing and the careful packaging, ensuring items arrive in perfect condition. The wide range of products and flavors available is also a significant positive for many consumers. However, some people were dissatisfied with the dwindling selection of certain flavors, noting that some previously available options are no longer in stock. A few other people also felt that the taste of some "new and improved" flavors had changed from their original versions.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, consistently praising the speed and efficiency... See more

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the superb concentrates and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and quick... See more

Order

People report positive experiences with order processing and delivery. Customers frequently praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always good delivery never ever messed an order up and these guys they give you the bottle tops to make your concentrates useable if you mix by weight and not syringe, unlike other tight fisted vender... See more

Company replied

Rated 5 out of 5 stars

I've tried all the flavours I ordered from you, in the Bogan RDA at 60 watts with a 0.13 single coil and every flavour is spot on (captains custard ,strawberry milkshake bottles, jam roly poly and Ba... See more

Company replied

Rated 5 out of 5 stars

I've been purchasing supplies from Chef's for many years, and they've never disappointed. Always prompt response and delivery of quality products. The other advantage is that they have a great range... See more

Company replied

Rated 5 out of 5 stars

I am a regular Customer & find the service excellent, unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases. The juices are always excellent value... See more

Company replied

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Electronic Cigarette Store
  3. Vaporizer Store

Written by the company

Flavour concentrates from around the world!

Contact info

4.8

Excellent

TrustScore 5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

DPD never tried to deliver

You did everything perfect, the problem is DPD, the driver never came to my home, he just got the parcel to DPD pick up locker. I know the parcel was heavy and it's difficult to stop in front of my house, but....

6 January 2026
Rated 5 out of 5 stars

Fast delivery

23 October 2025
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Reply from Chefs Flavours

Thanks for your great review, April! We hope you enjoy your products

- Lucy

Rated 3 out of 5 stars

Greatly reduced selection has sadly left me shopping elsewhere most of the time

Greatly reduced selection has left me ordering very little from here now. I only use chefs for a few flavours I can't get elsewhere. Aside from that, other retailers have a much greater selection now. I tried to stay loyal to chefs, but it became impossible.

20 October 2025
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Reply from Chefs Flavours

Hi Sam, thanks for your review. Please drop us an email on customerservice@chefsflavours.co.uk and we will be more than happy to see if we can locate any additional flavours for you.

- Lucy

Rated 5 out of 5 stars

Quality products and excellent service

The quality of products is high, selling leading brands, courteous and professional customer service.

13 October 2025
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Reply from Chefs Flavours

Thank you for your great review! We hope you love your products

- Lucy

Rated 5 out of 5 stars

Very Impressed!

First Order – Very Impressed!

I placed my first order with Chefs Flavours on October 9th, and I’m really impressed with how fast the package arrived. Everything was well packed and arrived in perfect condition. The shipping speed exceeded my expectations, especially for an international order.

Great experience overall — I’ll definitely order again!

22 October 2025
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Reply from Chefs Flavours

Thanks for your great review! We hope you enjoy your products. Happy vaping!

- Lucy

Rated 5 out of 5 stars

Well packed

Excellent service, very fast delivery and well packed.

22 October 2025
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Reply from Chefs Flavours

Thank you for your great review, we hope you enjoy your products!

- Lucy

Rated 5 out of 5 stars

Great service

I am a regular Customer & find the service excellent,
unlike some retailers and manufactures there are always long dates on the stock so no wasted purchases.
The juices are always excellent value for money
and delivery is fast.
My orders travel quite a distance and the packaging is curcial to their safe arrival - this is never an issue, packing is always very good ensuring that everything arrives in top condition.
Top manufacturer at great prices.

29 September 2025
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Reply from Chefs Flavours

Thanks so much for this great review, Nigel! We're so happy to hear you've loved ordering with us :)
- Megan

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