Checkmycar Reviews 1,805

Reply from Checkmycar

Mar 18, 2026

Hi Nick,

We are sincerely sorry for the frustration and concern this situation has caused. At checkmycar.io, transparency and customer trust are our top priorities, and we never want a user to feel that a charge was hidden or that our business practices are anything less than honest.

The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period for our premium automotive tools. This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms clear during checkout, but we understand if this was not your intention for a one-time check.

There is no need for further stress or the need to report this: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:

Full Refund of the £39.90 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.

Immediate & Permanent Cancellation: We will terminate the membership right away so no further charges ever occur.

Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.

Please reach out to us directly so we can verify your account and process the refund on the spot:

📧 By email: contact@checkmycar.io (Please mark as "URGENT - Nick Mills")

📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)

We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.

Best regards,

The Customer Service Team checkmycar.io

Reply from Checkmycar

Mar 18, 2026

Hi Jeff,

We are sincerely sorry for the frustration and concern this situation has caused. At checkmycar.io, transparency and customer trust are our top priorities, and we never want a user to feel that a charge was unexpected or lacked clarity.

The initial charge of £5.95 covers your vehicle history report and includes a 72-hour trial period to our full suite of premium automotive tools (including ongoing monitoring and valuation updates). This transitions into a monthly membership if not cancelled during the trial. We strive to make these terms visible during checkout, but we understand if this was not your intention for a one-time check.

There is no need for further stress regarding your funds: we are fully prepared to resolve this for you manually and immediately. If you contact our support team today, we commit to the following:

Full Refund of the £39.90 charge: Since you did not intend to sign up for an ongoing service, we are more than happy to refund this amount to your account as a gesture of good faith.

Immediate Cancellation: We will terminate the membership right away so no further charges ever occur.

Direct Confirmation: We will provide you with a transaction ID for the refund for your records and peace of mind.

Please reach out to us directly so we can verify your account and process the refund on the spot:

📧 By email: contact@checkmycar.io (Please mark as "Urgent - Jeff Karasavvas")

📞 By phone: +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)

We hope that our accountability and our immediate willingness to return your funds will encourage you to reconsider your rating once we have settled this together.

Best regards,

The Customer Service Team checkmycar.io

Reply from Checkmycar

Mar 9, 2026

Hello Jon,

We are sincerely sorry to hear about your frustration and the difficulties you've encountered. We take your feedback very seriously and want to ensure your situation is resolved immediately.

Regarding the registration issue, this typically occurs if there was a small typo in the email address during the initial purchase. Because we prioritize your security, our system can only recognize the exact email used at checkout. However, our team can easily locate your account using your transaction details and fix this for you manually.

At checkmycar.io, we operate with total transparency. Our trial period is designed to let you test our premium tools, and we provide all the details about the subscription on our pricing page and in your confirmation email. We have no intention of charging anyone who does not wish to use our service.

Because we value your satisfaction, we offer a 30-day Money-Back Guarantee. We would be more than happy to cancel your subscription and process a refund for you. Please reach out to us directly at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).

We are committed to fixing this for you and hope to regain your trust once this is resolved.

Best regards,
The checkmycar.io Team

Reply from Checkmycar

Mar 9, 2026

Hello Rafal,

We are sorry to hear about your frustration and appreciate you reaching out. We would like to clarify our billing process to ensure there is no misunderstanding regarding our services.

checkmycar.io operates on a subscription basis to provide continuous access to the most up-to-date vehicle data. When you purchased your initial report, it included a trial period to our premium platform, allowing you to test our full suite of tools. We strive for total transparency, which is why this information is detailed on our pricing page, at checkout, and in the confirmation email sent to you immediately after purchase.

We understand that these details can sometimes be missed during the vehicle-buying process. Because we stand by our product and value your satisfaction, we offer a no-risk 30-day Money-Back Guarantee. If you are not satisfied with the service, we are more than happy to assist you with a refund.

Please contact our support team directly at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.). We are committed to resolving this for you quickly and hope to regain your confidence.

Best regards,
The checkmycar.io Team

Reply from Checkmycar

Mar 9, 2026

Hello Chris,

We are sincerely sorry to hear about your frustration, and we take your feedback very seriously. We would like to clarify how our service works to show that we prioritize transparency and are here to help.

At checkmycar.io, we provide a comprehensive vehicle history service based on a subscription model to ensure our data is always accurate and updated. The £5.95 payment corresponds to a report that includes a trial period to our premium platform. This trial allows users to test all our features before the full subscription begins. We display this information clearly on our pricing page, the checkout page, and in the confirmation email sent immediately after your purchase.

There are no 'buried' boxes; we aim for a clear and straightforward process. However, we understand that in the process of buying a vehicle, these details can sometimes be overlooked. This is exactly why we offer a 30-day Money-Back Guarantee. We have no intention of charging customers who do not wish to use our services.

Although you have contacted your bank, we would still welcome the opportunity to assist you directly and resolve this situation quickly. Please reach out to us at contact@checkmycar.io or call our support line at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).

We are committed to our customers' satisfaction and hope to regain your trust.

Best regards,
The checkmycar.io Team

Reply from Checkmycar

Mar 9, 2026

Hello Barry,

We are sorry to hear about your experience and appreciate you bringing this to our attention. We would like to clarify our billing process to ensure there is no misunderstanding.

Our vehicle history services are subscription-based to ensure our data remains accurate and updated in real-time. The £5.99 payment you made was for an initial report which included a trial period to our premium platform. This trial is designed to allow you to perform multiple checks and use our advanced monitoring tools before the full subscription begins.

We strive for total transparency and provide detailed information about this subscription model on our pricing page, at checkout, and in the order confirmation email you received. We understand that these details can sometimes be overlooked during a quick purchase, and we are here to help.

We stand by our product and offer a no-risk 30-day Money-Back Guarantee. If you are not fully satisfied, we are happy to assist you with a refund. Please reach out to us at contact@checkmycar.io or call us at +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.).

We hope you will give us a chance to resolve this and show you the value our platform provides to vehicle buyers.

Best regards,
The checkmycar.io Team

Reply from Checkmycar

Mar 7, 2026

Hello Michael,

We’re very sorry to hear about your experience and completely understand your frustration. Thank you for taking the time to share your feedback.

Our service allows users to access our car report and also offers a trial period for our platform, giving users the opportunity to explore additional features before any ongoing subscription. During this trial, it’s always possible to cancel at any time if the service does not meet your expectations.

Information about pricing, trial periods, and subscription terms is displayed at multiple points: on the pricing page, during checkout, and in the confirmation email sent after purchase. We understand that these details can sometimes be missed and want to assist you in resolving the situation.

If you would like us to review your account or request a refund, our team is ready to help promptly:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.)

We will do our best to resolve your request, and once the situation is clarified, we hope you will consider updating your review.

Kind regards,
Support Team

Reply from Checkmycar

Mar 2, 2026

We’re very sorry to read your feedback and understand how upsetting this situation has been for you.

We would like to clarify that when purchasing a vehicle report at a discounted price (such as £5.95), it includes a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email sent after purchase. Subscriptions are never activated without prior disclosure.

We completely understand how frustrating it can feel if the subscription terms were missed, especially when expecting a one-off report.

If you are experiencing issues with unexpected charges or cancelling the subscription, we would like the opportunity to review your case and provide assistance. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate your account promptly to find a fair resolution.

We hope you will allow us the chance to clarify and resolve this matter. Once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.

Reply from Checkmycar

Mar 2, 2026

We’re very sorry to read your experience, Barry, and we truly appreciate you taking the time to share your feedback.

We would like to clarify that when purchasing a vehicle report at a promotional price, it includes a 7-day trial to our premium platform. After this trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. Subscriptions are not activated without prior disclosure.

We understand how frustrating it can feel if subscription terms were overlooked, especially when expecting a one-off service. We also regret that your experience with our support team did not meet expectations — our goal is always to assist customers respectfully and efficiently.

If you experienced difficulties with cancelling or receiving a refund, we would like the opportunity to review your case personally. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate promptly to provide a fair resolution.

We hope you will allow us the opportunity to clarify and resolve this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.

Reply from Checkmycar

Mar 2, 2026

We’re very sorry to read your review, Andy, and we truly appreciate you bringing this to our attention.

We would like to clarify that when purchasing a vehicle report, customers are offered a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. We do not activate subscriptions without prior disclosure.

We understand how frustrating it can feel if the subscription terms were missed or misunderstood, especially when comparing services online. Please be assured that our goal is always transparency and clarity, and we take your concerns seriously.

If you experienced any unexpected charges or difficulty with the subscription, we would like the opportunity to review your case and provide a clear resolution. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will assist you promptly.

We hope you will allow us the opportunity to clarify this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.

Reply from Checkmycar

Feb 27, 2026

Hello SteeVeeDee,

We’re very sorry to hear about your experience and completely understand your frustration.

To clarify, the initial £5.99 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial allows access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are displayed clearly on the pricing page, during checkout, and in the confirmation email.

We regret any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response regarding your case, we encourage you to contact our support team directly so we can review the matter and provide assistance promptly:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our aim is to resolve this matter quickly and ensure a transparent and fair experience for all our customers.

The checkmycar.io Team

Reply from Checkmycar

Feb 27, 2026

Hello David,

We’re sorry to hear about your experience and understand your frustration.

To clarify, the initial £5.95 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email.

We regret any confusion and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed and a solution provided promptly:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve this matter quickly and provide a fair, transparent experience for all our customers.

The checkmycar.io Team

Reply from Checkmycar

Feb 27, 2026

Hello Abbas,

We’re very sorry to hear about your experience and understand your concerns.

For clarification, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives full access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email.

We sincerely regret if this caused any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response, we encourage you to contact our support team directly so your situation can be reviewed and resolved promptly:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our aim is to resolve this matter quickly and provide a transparent experience for all our customers.

The checkmycar.io Team

Reply from Checkmycar

Feb 27, 2026

Hello Erwin,

We’re very sorry to hear about your experience and completely understand your concern.

To clarify, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform, which offers extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are clearly displayed on the pricing page, at checkout, and in the confirmation email.

We regret any confusion caused and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed promptly and a solution provided:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve this matter quickly and ensure a fair, transparent experience for all our customers.

The checkmycar.io Team

Reply from Checkmycar

Feb 23, 2026

Hi there,

We are truly sorry to hear that you feel this way. It is never our intention to make our customers feel 'trapped.' At checkmycar.io, we strive to be as clear as possible about our service structure.

1. Regarding the subscription: The £5.00 offer includes a trial period to our premium dashboard, which provides unlimited history checks and theft alerts. We aim to display these terms on the payment page and in the welcome email sent immediately after your purchase. However, we acknowledge that during the excitement of car hunting, these details can sometimes be overlooked.

2. Impossible to cancel? We want to fix this for you right now. You don't need to struggle with the website; our team can handle this manually for you. We offer a 30-day 'Satisfied or Refunded' guarantee, and we will be happy to refund the £39.00 charge in full.

Please contact us directly to resolve this today:

📧 contact@checkmycar.io (Simply reply to your initial report email)

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are a legitimate company with a real support team ready to assist you. We hope this quick resolution proves our good faith and helps you buy your next vehicle with confidence.

Best regards,
The checkmycar.io Team

Reply from Checkmycar

Feb 16, 2026

Hello Brian,

We’re very sorry to hear about your experience and understand your frustration.

The service checkmycar.io provides vehicle reports, and certain options include a trial that converts into a subscription if not cancelled. This information is displayed at checkout and in the confirmation email.

We take your report seriously and want to help resolve this situation. Please contact our support team directly so they can review your account, cancel any active subscription, and investigate any unexpected charges. If a mistake has occurred, we will assist you in obtaining a refund.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are committed to resolving any issues transparently and ensuring no further unexpected charges occur.

Reply from Checkmycar

Feb 16, 2026

Hello,

We’re very sorry to hear about your experience and completely understand your concern.

The service checkmycar.io provides vehicle history reports, and some options may include a trial period that converts into a subscription if not cancelled. All pricing details and subscription information are displayed during checkout and in the confirmation email.

We understand that unexpected charges can be alarming. Please contact our support team directly so they can review your account, cancel any active subscription, and assist with a refund if applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve any issues transparently and ensure no further payments are taken. We hope to clarify the situation and restore your confidence in the service.

Reply from Checkmycar

Feb 13, 2026

Hello Matt,

We’re very sorry to hear about your experience and completely understand your concerns.

The site checkmycar.io is a legitimate service providing detailed vehicle history reports. The £5.95 payment is for a single vehicle check, which includes a 7-day trial of our premium subscription. This trial offers additional features such as full vehicle history, expert insights, and ongoing alerts. The subscription continues only if not cancelled, and this is clearly indicated on the checkout page and in the confirmation email. You can cancel at any time.

We understand that subscription details can sometimes be overlooked, especially when you are focused on obtaining a one-off report. We assure you there is no intention to mislead, and customer protection is a priority for us.

If you have experienced any unexpected charges, please contact our customer service and we will review your case promptly. We also provide a 30-day money-back guarantee for customers who are not fully satisfied.

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

We are committed to resolving your situation quickly and hope that once clarified, you may reconsider your review. Your satisfaction is very important to us.

Reply from Checkmycar

Feb 12, 2026

Hello Nige,

We’re very sorry to hear about your experience and completely understand your frustration.

When purchasing a £5.95 vehicle check, an optional trial subscription may be activated, providing access to additional reports and features. This is indicated during the checkout process, though we understand it may not always have been immediately clear.

Since you’ve contacted your bank, we encourage you also to reach out directly to our customer service team. We will review your account carefully and work to resolve any issues, including refunds where applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to clarify any misunderstandings and ensure a fair outcome. Once your situation is resolved, we hope you might consider updating your review to reflect the result.

CheckMyCar.io Team

Reply from Checkmycar

Feb 12, 2026

Hello James,

We’re very sorry to hear about your concerns and completely understand your frustration.

Please note that any charges relate to either a one-time vehicle check or an optional subscription providing additional reports and features. These details are indicated during the checkout process, though we understand they may not always have been immediately noticed.

If you believe any payment has been made in error, our customer service team is ready to review your account and assist with cancellations or refunds where applicable:

📧 contact@checkmycar.io

📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)

Our goal is to resolve any misunderstandings quickly and fairly. Once your situation is clarified, we hope you might consider updating your review to reflect the outcome.

CheckMyCar.io Team