Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. I’ve been scamm... See more
Company replied
My Friend ordered me a Roblox gift card from here for my birthday and it got delivered to both my emails, just for me to open it and it doesn’t even work I was on a trip and came back thinking it had... See more
Company replied
After redeeming the giftcard itself on cashstars website, I used the credit to buy a £30 boots card. Cashstar then gave me a website link instead of a code number and didn’t give me a security code. T... See more
Company replied
Company details
Information provided by various external sources
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Contact info
Middle Street 129, 04101, Portland, United States
- cashstar.com
1.2
Bad
792 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quite possibly a complete fraud
Quite possibly a complete fraud. Unauthorized access, non existant customer service. They may be involved with the fraudsters
15 July 2026
Unprompted review
Reply from CashStar
Dear Robert,
Thank you for sharing your feedback. We have read your review and understand your concerns regarding unauthorized access, difficulty reaching customer service, and the possibility of fraud. We take matters involving account security and customer experience very seriously, and we would like the opportunity to investigate this further. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot to gather additional information needed to review your case and provide further assistance. We appreciate your time and look forward to working with you to better understand this situation.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 07/19/2026:**
Hello Robert, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Worst experience ever
Two weeks and counting, and my gift card still hasn't been shipped. Customer service is an endless phone tree. It is impossible to get in touch with an actual person to resolve my issue. Complete scam.
13 July 2026
Unprompted review
Reply from CashStar
Dear Emily,
We have read your review and understand your frustration regarding the delay in receiving your gift card, as well as the difficulty you experienced when trying to reach customer service for assistance. We know how disappointing it can be to wait more than two weeks for an order and feel unable to get the support you need. We would like the opportunity to look into this matter further and help resolve it. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out through Trustpilot and will need some additional information to investigate your order and provide further assistance.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 07/15/2026:**
Hello Emily, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Horrible experience
Horrible experience, failed purchase unrefunded, can't even contact a real human no matter what, never got my money back, do not use this to purchase gift card or you WILL lose your money.
6 November 2025
Unprompted review
Reply from CashStar
Hello,
Thank you for sharing your feedback. We have read your review and know how frustrating it must be to experience a failed purchase, not receive an expected refund, and have difficulty finding the assistance you need. We take concerns like yours seriously and would like the opportunity to look into this matter further. Please check for an email from noreply.notifications@trustpilot.com, as we have reached out to gather additional information needed to review your case and provide further assistance. We appreciate the chance to investigate this for you.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 07/12/2026:**
Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Odeon Gift Card Inaccessible
Back in December I purchased an Odeon Cinemas gift card for a friend going through a difficult period following a parents death and every attempt to contact customer service to rectify this has been ignored, and we're told we need to contact Cash Star but they're hard to get in touch with.
20 December 2025
Unprompted review
Reply from CashStar
Hello Robbie,
Thank you for bringing this to our attention. We're very sorry to hear about this experience, especially given the circumstances surrounding the gift. We'd like to help investigate this further and work toward a resolution. Please check for an email from noreply.notifications@trustpilot.com, as we've reached out to gather some additional information needed to assist you. We look forward to hearing from you soon.
Regards,
Maurice V.
CashStar Team.
A disaster.
My experience has been a disaster. I purchased a £50.00 Odeon gift card for a friend (as did another mutual friend) following the death of his mother. He has not been able to redeem the card in Odeon as they asked for a number on the gift card which does not appear on the email he received and the online portal it takes you to simply gives a 'page not found error'. If it weren't for other reviews here I would have assumed that I had been scammed.
There hasn't been a way to contact CashStar to receive advice or a refund. Myself and my friend (who will also be leaving a review) have been left out of pocket and very frustrated. Please contact me to resolve this.
4 July 2026
Unprompted review
Reply from CashStar
Hi Stephen,
I'm sorry to hear about your experience, and I understand how frustrating this situation must be, especially given the circumstances surrounding the gift. We'd like the opportunity to help resolve this for you. Please check for an email from noreply.notifications@trustpilot.com, as we have sent a message requesting additional information needed to investigate the issue and assist further. Once we receive your details, our team will review the matter and work toward a resolution as quickly as possible.
Regards,
Maurice V.
CashStar Team.
Reply from CashStar
Hello,
We are sorry to read your review and understand that your experience has led you to feel this way. We take concerns like this very seriously and would like the opportunity to look into what may have happened and clarify the situation. To assist you further, please check your inbox (and spam/junk folder) for an email from noreply.notifications@trustpilot.com, as we have reached out to securely gather additional details needed to investigate and support you. We appreciate your feedback and hope to resolve this matter for you as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 06/17/2026:**
Hello , thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
I'm surprised major retailers are using…
I'm surprised major retailers are using this company -- frustratingly poor customer service. An ecard that should be immediate takes longer than a shipment. When I complained, they said next time "just go buy a physical card at the store"
30 May 2026
Unprompted review
Reply from CashStar
Hello Carolyn,
I'm sorry to hear about your experience and the delay with your eCard, and I understand how frustrating this must have been, especially when you expected immediate delivery. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We would like the opportunity to make this right and assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather additional details so we can investigate and help resolve this issue as quickly as possible.
Regards,
Maurice V.
CashStar Team
**UPDATE FROM CASHSTAR.COM 06/02/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team
Cashstar is Scam
Cashstar is Scam. They don't tell you that they'll charge an extra $20 just to mail you a gift card. Bonus card expired quickly ... couldn't use it.
Never use Cashstar. Better to pick up a gift card at Grocery store.
1 May 2026
Unprompted review
Reply from CashStar
Dear Caroline,
We’re sorry to hear about your experience and appreciate you bringing your concerns to our attention. We understand how frustrating unexpected fees, shipping costs, or issues with bonus card expiration can be, and we’d like the opportunity to look into this further and provide clarity. To help us locate your transaction and gather the necessary details to assist you, please check for an email from noreply.notifications@trustpilot.com and respond with the requested information. We’re committed to helping resolve this as quickly as possible and ensuring you have a better experience moving forward.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 05/26/2026:**
Hello Caroline, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Totally scam, bought Roblox gift card, didnt get Robux
Totally scam, bought robux but didnt get them. Asked for help, wrote to client service and they said that they cant do anything, company doesnt help to find the solution. Dont buy any gift card, this is scam page.
27 April 2026
Unprompted review
Reply from CashStar
Hi there,
We’re sorry to hear about your experience with your Roblox gift card, and we truly understand how frustrating this must be. We want to help get this resolved for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve requested some additional details so we can further investigate and assist you. Once we have your information, our team will work with you to find a solution.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 05/22/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Tried to order a gift card at Joey’s
Tried to order a gift card at Joey’s. Order was accepted and charged to my credit card and then immediately reversed. I sent an email to Cashstar stating my issue, got an email the next day saying great news, they updated there system and I had 72 hours to use the same credit card to try and make my purchase again.
As per Cashstar’s request I sent follow up information to cashstar
My name, phone and order details. Let’s see what happens. Not holding my breath. Lol
I sent an email back saying why is that great news? I have to waste more time and try again to use your service. Maybe great news for your company, but not for me.
Got a return email from cashstar stating
I’m really sorry this experience wasn’t a positive one for you. Thank you for sharing your feedback.
Your comments are valued and help us better understand our customers' experiences.
Form letter or what. Shows they really care. lol
WTF
How is this good customer service?
Good news that I can try again to spend my money on the company’s broken website. Good news for whom?
Didn’t bother and will try to never use Cashstar again.
Update May 18
After they reviewed what happened they apologized.
And I quote
As part of our commitment to protecting our customers, all orders go through a routine validation and security review process. Unfortunately, during this review, your order was cancelled due to a processing error.
However, they have pre-approved in our system so that you may place a new order using the exact same information without issues.
How does this help me? Bonus period is over, Mother’s Day is well passed and I never want to use their service again and even more so now after receiving their latest response.
Once again, I have been given permission to try again and spend my money with their company?
Best line ever and I quote
We understand this is not the outcome you were expecting, and we truly regret the inconvenience this situation may have caused.
I like that they recognize that this was not the outcome that I was expecting. What outcome?
You did nothing, but send a useless apology and say your company had a processing issue, sorry, and give me permission to try again and use their service.
You had a processing error and are now allowing me to use the same credit card. Why can’t I use a different credit card? Do all of my credit cards need to be pre-approved? If not then you have done nothing for me, as I could have used a different credit card from the beginning.
Anyway, I am done and hope all of the restaurants using their service rebel and understand that it is the restaurant that looks bad and loses out because they chose this gift card processing service, which in my opinion sucks.
6 May 2026
Unprompted review
Reply from CashStar
Dear Clifford,
We’re truly sorry for the frustration this experience caused and understand why the messaging you received felt dismissive—having a charge reverse and then being asked to try again is not the experience we aim to deliver. Your feedback about how the situation and our responses were communicated is important to us, and we appreciate you taking the time to share it publicly. We’d like the opportunity to review what happened and see if we can assist further; please check for an email from noreply.notifications@trustpilot.com so you can securely share the details we need to investigate and help.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 05/12/2026:**
Hello Clifford, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Extremely poor delivery timeframe
Ordered a £30 PSN gift card took 3 hours to be emailed to me. In today's day and age that is an appalling time frame for a digital give card. Other online providers are much quicker with some codes I've ordered in the past being emailed within minutes of purchase. Why are Sony even using this company ??
16 April 2026
Unprompted review
Reply from CashStar
Hi Darren,
Thank you for sharing your experience. We understand how frustrating it can be to wait longer than expected for a digital gift card, especially when instant delivery is anticipated. While most orders are delivered within minutes, some purchases may require additional processing or security checks, which can result in delays like the one you described. We would appreciate the opportunity to review your order details and assist further. Please check your inbox for a message from noreply.notifications@trustpilot.com and reply directly to that email so we can gather the necessary information and help resolve this for you.
Regards,
Maurice V.
CashStar Team
Got charged twice for Sephora gift card…
Got charged twice for Sephora gift card purchase and never received the code! Horrible, buggy service!
15 April 2026
Unprompted review
Reply from CashStar
Dear Dmytro,
We’re sorry to hear about your experience and understand how frustrating it must be to see a double charge and not receive your Sephora gift card code. That’s certainly not the experience we want for our customers, and we appreciate you bringing this to our attention. We’d like to look into the charges and help resolve the delivery issue as quickly as possible, but we’ll need a few details from you to do so securely. Please check your inbox (and spam/junk folder) for a message from noreply.notifications@trustpilot.com and reply to it with your contact information so our team can follow up directly and assist further.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 04/19/2026:**
Hello Dmytro, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
The Pattern of Unjustified Order Cancellations at Cashstar
I am writing this review to expose a consistent and documented pattern of behavior by Cashstar that borders on fraudulent activity. After attempting to purchase a digital product, I received the same generic, automated response that thousands of other users have reported: an immediate cancellation of the order due to failed "security checks," citing no specific or valid reasoning.
While the company claims to "protect" customers, the reality is a predatory loop that results in direct financial prejudice. In many international jurisdictions, like mine, banking and digital service taxes are applied the moment a transaction is processed. When Cashstar unilaterally cancels a legitimate transaction without cause, these taxes are not refunded by the local banks.
I have attempted to resolve this through every available channel, multiple emails, support forms, and attempted telephone contact, all to no avail. Being told that "the system reviews multiple factors" while refusing to provide manual verification for a legitimate payment is a clear evasion of commercial responsibility.
Legal precedent suggests that Terms of Service cannot override basic consumer protection laws. A company cannot accept funds, trigger non-refundable financial obligations in the user's home country, and then hide behind a "black box" algorithm to deny the service purchased.
This issue is not isolated. Based on the extensive history of complaints on platforms like Reddit, DevForum and here on Trustpilot, it is evident that this has been a recurring pattern for over more than two years. I am currently in the process of organizing and seeking legal counsel to initiate a Class Action Lawsuit against Cashstar for these systemic practices.
I demand the immediate manual verification of my transaction and the delivery of the product I paid for in good faith. A refund is an inadequate remedy that does not cover the financial damage already caused. If you value your company's remaining reputation, I suggest you fulfill the order and address this "validation" flaw that is currently defrauding a vast community of global users.
9 April 2026
Unprompted review
Reply from CashStar
Hello Beily,
We’re very sorry to hear about your experience and truly regret the frustration caused by the cancellation of your order, the lack of clear communication, and the difficulties you’ve encountered when trying to reach support. We understand your concerns regarding the security checks, the impact this has had on you financially, and how disappointing it is not to receive a resolution after multiple attempts to contact us. Please know that we take this feedback seriously and would like the opportunity to review your case in detail. To help us investigate further and assist you directly, please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to move this forward.
Warm regards,
Gaby S.
CashStar Team.
**UPDATE FROM CASHSTAR 04/14/2026:**
Hello Beily, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
Left a review and was asked to respond…
Left a review and was asked to respond to email , did so and still not heard a word back. Disgusting customer service and basically stole £50 from me as gift card still not working????!!
9 April 2026
Unprompted review
Reply from CashStar
Hello Neil,
We’re very sorry to hear about your experience and understand how frustrating it must be to have already responded and still not received a follow-up, especially with your gift card not working as expected. This is certainly not the level of service we aim to provide. We’d like to help resolve this as quickly as possible—please check your email (including your spam or junk folder) for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to investigate and assist you further.
Warm regards,
Gaby S.
CashStar Team.
**UPDATE FROM CASHSTAR 04/12/2026:**
Hello Neil, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Fraudulent. They charged my card without a purchase.
Received an email saying I sent someone a gift card. I didn't. On the phone with my bank about this fraudulent transaction. I didn't click on any links in the email to be safe. Gift card went to Lucretia Verdis.
CashStar wanted my personal information to investigate. They can look into the purchaser's name. Email ends in gmail. Figure it out.
6 April 2026
Unprompted review
Reply from CashStar
Dear Lauren,
We’re sorry to hear about this experience and understand how concerning it is to receive an email about a gift card you don’t recognize, especially while dealing with a potential fraudulent transaction with your bank. We appreciate you taking precautions and not clicking any links. To help us investigate and assist further, please check for an email from noreply.notifications@trustpilot.com and use it to share your contact details securely with us. Once we receive that information, we’ll be able to look into what happened and support you accordingly.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 04/12/2026:**
Hello Lauren, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
DONT EVER BUY GIFT CARDS HERE GO TO AMAZON
Unable to refund two 10 dollar robux gift cards and little to no way to contact support, resent twice but the same thing happens , never knew until i read the reviews that this company is the absolute most unprofessional one to ever be officially partnered with roblox to be selling gift cards this way
7 April 2026
Unprompted review
Reply from CashStar
Dear Tabby,
We’re sorry to hear about the frustration you’ve experienced and appreciate you sharing your concerns. We understand how upsetting it can be to be unable to refund two $10 Robux gift cards, especially after attempting to resend them multiple times and encountering the same issue, and we also acknowledge your feedback regarding the difficulty in contacting our support team. That’s not the experience we aim to provide, particularly for customers purchasing gift cards associated with well‑known partners like Roblox, and we apologize for the inconvenience this has caused. We’d like the opportunity to review this further and assist, and to do so we’ll need to gather your order details—please check for an email from noreply.notifications@trustpilot.com and reply directly to it so we can connect your review with your transaction and follow up.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 04/12/2026:**
Hello Tabby, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
Prizeout uses them to distribute casino…
Prizeout uses them to distribute casino winnings. I have an issue with an E-Card they sent me. CashStar has a support form on their site that simply doesn't work. It just keeps saying to try again. There is no way to contact them.
5 April 2026
Unprompted review
Reply from CashStar
Dear Tom,
We’re sorry to hear about the frustration you experienced and appreciate you taking the time to share this feedback. We understand how concerning it can be when an e‑card related to casino winnings distributed via Prizeout isn’t working as expected, especially if our support form did not load properly and repeatedly asked you to try again. That’s certainly not the experience we want for our customers, and we apologize for the inconvenience. We’d like the opportunity to look into this and help resolve the issue, but we’ll need to gather your details first—please check for an email from noreply.notifications@trustpilot.com and reply directly to it so we can connect your review to your order and assist you further.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 04/12/2026:**
Hello Tom, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Ordered two gift cards for Roblox
Ordered two gift cards for Roblox. Both flagged for 'suspicious activity' even though I have ordered things from then before. The refunds are not instant and from what I see in the replies do not happen at all. Horrible company.
29 March 2026
Unprompted review
Reply from CashStar
Dear Frog,
We’re sorry to hear about the frustration you experienced with your Roblox gift card orders being flagged for suspicious activity, especially since you’ve successfully ordered with us before, and we understand how concerning it is to feel unsure about the refund process. We truly appreciate you taking the time to share this feedback, and we want to make sure we look into your specific case so we can help resolve it. To move forward, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the details needed to review the issue and assist you directly—please check your inbox (and spam/junk folder just in case), and we’ll continue supporting you from there.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 04/02/2026:**
Hello Frog, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
Stole my PlayStation gift card and shared my private info!
Stole my PlayStation gift card and shared my real name and location!
I bought a gift card but I didn’t know you couldn’t buy one for someone in a different country. I tried to get support to transfer the card to me instead then. Email support kept telling me the issue was fixed but I could never access the gift card. THEN they sent an email with my personal info (name, location, etc) to my friend! I never wanted that shared!!
I did a chat with cashstar/playstation, and they told me they needed the number, which I was never given since I didn’t redeem the gift card in the first place. They took 10 minutes for every reply and were rude, insinuating I didn’t understand. They never resolved my issue, and said I needed to talk to cashstar- which is who I was talking to!
Absolute SCAM of a company that will steal your money, give you the runaround, and will leak your personal info! I will NEVER buy a PlayStation gift card again!!
14 March 2026
Unprompted review
Reply from CashStar
Hi there,
We are very sorry to hear about your experience and understand how frustrating and concerning this situation feels, especially regarding access to the gift card, the support interactions, and your concerns about personal information being shared. We take allegations of unauthorized charges, data privacy issues, and poor service very seriously and would like the opportunity to review what occurred and assist further. To continue, please check your email for a message from noreply.notifications@trustpilot.com and respond directly to it so we can securely gather the details needed to investigate and work toward a resolution.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 03/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
I purchased an ecard for Sephora
I purchased an ecard for Sephora. It took my money and never processed the card. Their customer service number just claims to expedite the issue and nothing gets resolved. FRAUD
6 March 2026
Unprompted review
Reply from CashStar
Dear Lisa,
We are very sorry to hear about the trouble you experienced with your Sephora eGift Card order and understand how frustrating it is when a purchase doesn’t process as expected. We appreciate you letting us know, and we want to review this urgently so we can resolve it for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we reached out to gather the information needed to look into your order and assist you further.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 03/12/2026:**
Hello Lisa, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.
Warm regards,
Josh R.
CashStar Team.
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