Great advice & helpful, lovely greeting when arrived. Lend a wheelchair to take 86yr old mum into shop to look at a scooter, so can get out & about again. Alissia ( hope name spelt correct)was lovel... See more

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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
About CareCo
Written by the company
We're the UK's leading mobility retailer making every day a better day for our customers.
You'll find only the very best mobility scooters, riser recliners, wheelchairs, walking aids, bathroom mobility aids, daily living aids and plenty more in our range of life-changing equipment and furniture.
Shop online, give us a call, or pop into one of our showrooms across the UK to try things out in person over a cuppa with our mobility experts.
We’re extremely proud to be a Which? Trusted Trader for installation, servicing and repairs – meaning you can rely on us for excellent customer care before, during and after your purchase. And thanks to our Price Match Promise, you never have to choose between the products you need and the best in customer service.
With a 30-day returns policy, we make it easy for you to decide whether your product is right for you or not. And our customer services and product support teams are on hand 7 days a week, so we're always by your side when you need anything.
We're here to make every day better. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.
Reasons to shop with CareCo
Written by the company
- Price Match Promise
- We can't be beaten on price. We'll match any advertised price offered by other UK retailers, inclusive of delivery costs.
- Which? Trusted Traders
- Leave the heavy lifting and tricky setup to us. Our Home Installation service is recommended by Which? Trusted Traders.
- 30 day returns
- Something not quite right? Our 30 days returns policy means you don't have to hang on to a product if it's not a good match.
- Which? Best Buys
- Shop mobility scooters, walking aids and riser recliners recommended by the UK's consumer champion as the Best Buys in their category.
- Showrooms nationwide
- Try before you buy in one of our light, bright and beautiful showrooms. If we're not near you yet, we will be soon!
- Shop the biggest brands
- From our Which? recommended own-brand mobility aids to those from the best-known brands in the industry, you'll only find quality at CareCo.
- BHTA members
- We're proud to be a member of the British Healthcare Trades Association (BHTA), the UK's oldest and largest healthcare association.
Trusted by Which?
Endorsed by the UK's consumer champion

Contact info
1 Turing Court, CM77 7AT, BRAINTREE, United Kingdom
- 0333 015 5000
- sales@careco.co.uk
- careco.co.uk

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CareCo Viva4
Went to have a look at the scooters etc at crane boulevard Ipswich today. I wasn’t really expecting to find anything suitable, but I did! Lawrence took us through the process, when I gave him my budget, he came up ‘trumps’ showed me everything, answered all my questions, patient , even though I do cause a bit havoc! He smiled through it and was attentive and helpful! One thing came across straight away for which impressed! NO HARD SELL, I’m one happy bunny I got to get out instead of vegitating in the house. Thanks Lawrence for all your help.
EXCELLENT SERVICE FROM SALES TEAM ,VERY…
EXCELLENT SERVICE FROM SALES TEAM ,VERY KNOWLEDGEABLE ON PRODUCTS AND WAS ABLE TO RECOMMEND A SCOOTER WHICH COVERED ALL MY REQUIREMENTS ,AND HAD GREAT CUSTOMER SERVICE IN PLACING ORDER.
Pleasant service from staff but didn’t…
Pleasant service from staff but didn’t have what we went for despite having only just received the offer through the post 2 days previously.
Sadlly a wasted journey from Roundhay to your store and no apparent delivery until Mid August.
Helpful and knowledgeable assistant
Helpful and knowledgeable assistant, Jonny, at the Teeside new store. Thanks to him bought a rollator and walking sticks
Good range of electric wheelchairs and…
Good range of electric wheelchairs and trained staff.
Helpful instore and a quick and east…
Helpful instore and a quick and east telephone order with no VAT
My queries were answered in an…
My queries were answered in an efficient but friendly way.
First class customer service over the…
First class customer service over the phone. Ordered a Siruis wheelchair for my mother. A release catch was defective. Got in touch. It was collected the following day and a replacement arrived later that day. Couldn't have asked for better service.
The second order placed today at the…
The second order placed today at the Preston store. Once again the wonderful Jennifer was there to assist. As I am not technically savvy the order was placed over the phone. Thank you again. At 79 years old you are so helpful.
very helpful
very helpful, knowledgeable friendly staff, especially Helen at the Cheltenham store
Staff helpful and knowledgeable
Staff helpful and knowledgeable.
No rush or pressure selling.
Ordered a mobility scooter on Friday, delivered next day on the Saturday.
Treated with a lot of respect
Treated with a lot of respect, could not have been treated better.
Thank you very much.
Staff very understanding
Staff very understanding, knowledgable, helpful and empathetic. Good range of products and fast delivery.
Very polite from the start x I was…
Very polite from the start x I was guided through the process without any fuss and it was very efficient.
Very friendly and professional
Very friendly and professional. Showroom looks smart. Ample parking. What's not to love.
Very helpful in a time of crisis staff…
Very helpful in a time of crisis staff very friendly and prompt amazing next day delivery. Very happy and mums very happy no fuss no problems .great stuff thanks for your help.kund regards paul.
May use AI-assist with repliesRead more
Winchester Fireside Chair…
Firstly I must thank Lesley at Careco in Exeter for helpful friendly service. The chair I wanted was not in the showroom but it had the colour option I wanted. I tried a similar chair in the showroom which I found very comfortable….but only available in grey and that was not what I wanted. Careco have gone to great lengths to be helpful and I must commend William Harrison of the Careco Company who has called to advise me of product development and hopefully the colour I want in a comfortable chair.

Reply from CareCo
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