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Capitalise Reviews 104

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and supportive approach. Many people found the entire process smooth, stress-free, and efficient, with the team going above and beyond to secure financing and provide valuable insights. The personalized attention and clear communication were frequently noted as key strengths, making complex financial matters easier to navigate. However, some customers were not happy with the user experience, mentioning that the platform's user interface and features felt outdated and had not seen improvements. A few other people also felt that they had to do a lot of the legwork themselves, despite paying commission, and experienced issues with too many intermediaries.

What people talk about most

Service

Consumers find service to be positive, with many praising the highly professional and efficient support... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is well laid out, easy to... See more

Based on these reviews

Rated 5 out of 5 stars

My company used Capitalise to check our credit rating and find a business loan. The system itself is fine and has most of the relevant info you could want, but where this setup really shined is the pe... See more

Company replied

Rated 5 out of 5 stars

As a small business we find hard to obtain financial support. But we gave Capitalise a go, they did exactly what they said they would. The whole process was simple, quick and hassell free with mo... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with this finance company. They made what felt impossible become reality and helped me secure finance for my dream vehicle in such a short time. The whole process w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, spoken with the Shakeer a few times over the last year and finally got to a point where we wanted some financing which he sorted out within days. Super friendly service and our go t... See more

Company replied

Rated 1 out of 5 stars

False advertiser. they hook you in on Google saying they do "business loans with no personal guarantee" . Then inside the platform the first thing it says on filling out your info.... is that at le... See more

Rated 1 out of 5 stars

The User Interface (UI) and the platforms user experience including features is very much outdated and has not been improved over the past two years. There is zero value in using Capitalise compared t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Having known Paul and Ollie since the early days, what they have built is an incredible tool we couldn't do without. With the support of their amazing team and spe... See more

Company replied

Rated 5 out of 5 stars

Capitalise offers an unique access to business credit scores and insights via Experian data. Their connection to over 100 lenders to find suitable funding solutions is unique because they go deeper i... See more

Company replied

Rated 5 out of 5 stars

We've been using the Capitalise platform for over four years now, and the experience has been consistently excellent. The team are truly exceptional—always happy to spend as much time as needed to ens... See more

Company replied

Rated 5 out of 5 stars

Capitalise Did Excellent A Little Expensive But Plenty Of Help & Advice To Get A Substantial Loan Over The Line Quickly . They Helped Give Us Breathing Space & Time To Get Into 2026 & Now It’s Down T... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend Quinlan and his team enough! From the beginning he explained the process and managed my expectations. The process was simple and even when there was a slight delay( not their fault) he... See more

Company replied

Rated 5 out of 5 stars

The idea of your company taking up your busy schedule and speaking with that's enough is great. Telling me what I want to hear. Even though I was not too happy with the decisions, after my meeting wit... See more

Company replied

Rated 5 out of 5 stars

We have worked with Capitalise for many years on many of our clients with very specific funding needs. The great benefit of Capitalise is they have access to a large majority of the market and do sear... See more

Company replied

Rated 5 out of 5 stars

In a sea of mediocrity across business funders, Capitalise really stood out and made our funding process a joy, easy and straightforward. I can't recommend them highly enough. Ben was so professional... See more

Company replied

Rated 5 out of 5 stars

I have just done some funding with Quinn, fantastic guy from start to finish. Highly recommend him and he’s colleague nick thanks helping us 5 star service

Company replied

Rated 5 out of 5 stars

Absolutely depend on this, for assessing potential new clients, managing risk and understanding how our business is viewed. Really well laid out and easy to use and built on an Experion foundation... See more

Company replied

Rated 5 out of 5 stars

The easy with which my business funding was organised and paid is so amazing. They were so proactively giving me follow-up calls till everything went through. They came out for me at a time, I was al... See more

Company replied

Rated 5 out of 5 stars

Finally, a business that gets things done and puts customers first. They made it super easy and found a loan that actually worked best for my business

Company replied

Rated 5 out of 5 stars

We work with capitalise and honestly they are a fantastic brokerage as they are knowledgable, take the time to understand their clients and their needs and find the right solution that works for the... See more

Company replied

Rated 5 out of 5 stars

Capitalise were one of a handful of companies we looked at when we needed funding for our new business van. From the start the service we received was excellent. Our account manager John Martin was ex... See more

Company replied

Rated 2 out of 5 stars

Put me in touch with liberty for finance however the amount of back and forth was ridiculous. Trying to run a business yet had to go outside every day 3-4 times daily to act as the middle man betw... See more

Rated 4 out of 5 stars

Its very easy to log in and check what is happening.The results are very accurate

Company replied

Rated 5 out of 5 stars

As always, absolutely amazing service. I had a call with Liam, who informed me that my company is performing exceptionally well in terms of its credit score. He went above and beyond to answer all... See more

Company replied

Rated 5 out of 5 stars

Really good insights. The team is also very helpful and took the time to understand our situation, asking smart questions. I definitely recommend them

Company replied

Rated 5 out of 5 stars

B2B experience, dealt with a chap named George, super helpful. Explained every step of the way and made the experience easy and approachable. Highly recommend for accountants and other advisors.

Company replied

Rated 5 out of 5 stars

I had a great experience with Capitalise. Quinlan was extremely helpful throughout the whole process and made everything simple and stress-free. The loan for my company was arranged in just two days,... See more

Company replied

Rated 5 out of 5 stars

Another first class service from Luca at Got Capital and the team.. Massive thank you to Luca for his professional help once again.

Company replied

Rated 5 out of 5 stars

You guys have been great in helping us get funded, thank you guys for your patience as we did take some time to get sorted!

Company replied

Rated 5 out of 5 stars

John's customer service was fantastic, he was patient, Helpful and answered all my question. I would go anywhere else now.

Company replied

Rated 5 out of 5 stars

Excellent Service, highly recommended, Quin was amazing, helpful, explained everything to me and made it clear. Would highly recommend to everyone who is looking for a trusted, and provisionally comp... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Capitalise.com, was informative when it came to my businesses funding requirements and 100% transparent. It was a pleasure dealing with them.

Company replied

Rated 5 out of 5 stars

Amazing help from start to finish. Rowan who i dealt with was top notch. May have saved my Business from folding. Forever grateful.

Company replied

Rated 5 out of 5 stars

Absolutely first class service from start to finish. A big thank you to the team at Capitalise.

Company replied

Rated 5 out of 5 stars

Thanks for a really quick and personal service. Really appreciate everything you have done.

Company replied

Rated 5 out of 5 stars

Very useful to help clients understand their credit scores. The reports are great.

Company replied

Rated 5 out of 5 stars

Great service capitalise, i gratefull that contact them and got my funds very quick and easy process , I need say special Thank you John Martins, He is professional and very kind person, he did everyt... See more

Company replied

Rated 5 out of 5 stars

Daniel Hack was pretty amazing to be honest. We couldn't of ask for a better service, first class Thank you

Company replied

Rated 5 out of 5 stars

Really handy when it comes to monitoring your business partners and own business. Easy to navigate and gathering information.

Company replied

Rated 5 out of 5 stars

Fantastic service and support throughout the whole process. Very professional and thorough. Always kept me informed and updated.

Company replied

Rated 5 out of 5 stars

Quinlan was our point of call. he listened and got the deal we discussed and didnt waste our time.

Company replied

Rated 5 out of 5 stars

A well designed application with useful information at a reasonable monthly fee. I always refer to Capitalise before engaging new suppliers.

Company replied

Rated 5 out of 5 stars

Proactively helped things along when needed.

Company replied

Rated 5 out of 5 stars

great communication, carried out from start to finish professionally and efficiently

Company replied


Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Capitalise.com mission is to make business finance accessible for every small business to thrive. We help business owners take control of their financial future by understanding their credit profile, checking the financial health of companies they work with, and accessing the funding they need to grow with confidence. Since 2015, we've supported over 200,000 small businesses and facilitated more than £2 billion in funding, helping companies across the UK grow, and thrive with confidence. We've expanded our services, grown our network of partners and lenders, and stayed focused on what matters most: helping small businesses take control, grow and thrive with confidence. We work with over 130 Lenders across the UK to help businesses secure the right fit funding


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Capitalise offers great information…

Capitalise offers great information with up-to-date Experian data and is easy to use. We could identify an at-risk customer with Capitalise, which protected their cash flow.

11 June 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for taking the time to leave us a review! We're so pleased Capitalise helped you identify an at-risk customer and protect your cash flow. The Capitalise Team

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use. Although I didn’t go for the full
premium account access, I have sufficient information to make decision on how to improve my credit score.

16 April 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thanks for the feedback. We're glad you found the platform simple and informative. The Capitalise Team

Rated 5 out of 5 stars

This is a fantastic service.

A fantastic service that provides us with an idea of the credit performance of our company.I will recommend to all small business owners to try.

4 April 2024
Unprompted review
Capitalise logo

Reply from Capitalise

We really appreciate your recommendation! It’s great to hear the service has been helpful for your business. The Capitalise Team

Rated 5 out of 5 stars

very easy to use and understand

very easy to use and understand, for a free basic check allows you to keep your eye on what others see about you, next month i will be looking to up grade a great tool

28 March 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the stars. It's great to know you're finding value in the free credit check and considering an upgrade. The Capitalise Team

Rated 5 out of 5 stars

I’m have a small business capitalise…

I’m have a small business capitalise card helping me lots ways I can’t describe enough great company great people great customer service great service

1 November 2023
Unprompted review
Capitalise logo

Reply from Capitalise

We’re so pleased to hear the Capitalise platform has been a support for your business in meaningful ways. The Capitalise Team

Rated 5 out of 5 stars

Learned be how to get my company credit…

Learned be how to get my company credit better and very useful information

21 March 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for sharing. We're happy the Capitalise platform gave you useful insights into improving your business credit score.
The Capitalise Team

Rated 5 out of 5 stars

really great to see infos about ur…

really great to see infos about ur company profile ..nice

18 March 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Great to read you found your company profile information helpful. Thank you so much for the stars. The Capitalise Team

Rated 5 out of 5 stars

A fantastic service

A fantastic service that provides us with an idea of the credit performance of the company.

12 March 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thanks for your kind words. It's great to know the service is providing useful credit insights. The Capitalise Team

Rated 5 out of 5 stars

I am very happy with their services…

I am very happy with their services because they are professional and helpful

7 March 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thanks for the kind words. We’re glad to hear our team and service met your expectations. The Capitalise Team

Rated 5 out of 5 stars

A wonderful software, perfectly placed

It has been so helpful using this service. I can keep track of my clients ability to pay for ongoing services and warn them when they do things that could affect their ability to raise debt finance when funding projects.
Very impressive

13 February 2024
Unprompted review
Capitalise logo

Reply from Capitalise

It’s fantastic to know the platform helps you keep track of client risk and credit behaviour. Thank you for the stars. The Capitalise Team

Rated 5 out of 5 stars

very great service

very great service, easy to maneuverer, really more than you would expect, just try it for yourself

12 February 2024
Unprompted review
Capitalise logo

Reply from Capitalise

We really appreciate your feedback. It’s great to hear you found the platform easy to navigate and valuable for your business. The Capitalise Team

Rated 4 out of 5 stars

Adequate amount of information provided…

Adequate amount of information provided about the company

8 February 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your review. We're glad you found the information helpful. If there's anything more we can do to improve your experience, we’d love to hear it! You can contact us at support@capitalise.com. The Capitalise Team

Rated 5 out of 5 stars

It sounds corny

It sounds corny, but here it is: as a longtime EXPERIAN user and 1-man company owner, it was always a marvel to me how my company’s credit rating worked out.
Now I know and CAPITALISE helps me as much and as efficient as EXPERIAN does.
Great service, super important.

6 February 2024
Unprompted review
Capitalise logo

Reply from Capitalise

We’re really pleased to hear Capitalise has been helpful. Thank you so much for your kind words. The Capitalise Team

Rated 5 out of 5 stars

An excellent platform to keep up with…

An excellent platform to keep up with your business credit score

1 February 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thanks for your review. Keeping track of your business credit score is so important, and we’re glad we could help. The Capitalise Team

Rated 5 out of 5 stars

Maintain your credit Profile easily

This I great way to keep up with your company credit profile. Unlike a lot of other companies they show you how your personal credit profile is affecting your companies which is an extremely useful feature especially for the SME business. Would certainly recommend.

31 January 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Great to hear. Thank you for the stars. We're glad the platform has been useful for your business.
The Capitalise Team

Rated 5 out of 5 stars

Worked with Capitalise to refinance 4…

Worked with Capitalise to refinance 4 BTL properties that could not be done by a previous broker. They provide much more than access to your business credit report and their other financial services are very good. Worked with Luke as my primary broker and he saw the deal through from start to finish very diligently and professionally. His colleagues, Nick and George were also on hand to help, so great team cohesion. He was also able to find another lender for a proeprty which was turned down by a lender, amazing! Would highly recommend them as my first experience with them on what I consider a big project ( £900k worth of refinance) was excellent!

2 November 2023
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the detailed review and for trusting us with such an important project. We're delighted to read the team delivered a smooth and professional experience throughout. We really appreciate the recommendation and look forward to supporting you again in the future.
The Capitalise Team

Rated 1 out of 5 stars

Not Free - Misleading Advert

I wanted to check my business credit score and found Capitalise on a Google search. Sponsored advert on Google had a 'Free Business Credit Score - Check Company Credit Score' title. I registered but I don't have any option to see my credit score. The only option to do anything on this platform is paying for PRO. It's inappropriate advertising to promise something free when it's not!

15 October 2023
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your feedback, and we're sorry to hear about your experience.

To clarify, our free account does include access to a basic business credit score, key risk factors, tips to improve your score, legal notices, and support from our specialist funding team, along with access to over 100 lenders.

The Capitalise Team

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