Banner for Capitalise

Capitalise Reviews 104

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and supportive approach. Many people found the entire process smooth, stress-free, and efficient, with the team going above and beyond to secure financing and provide valuable insights. The personalized attention and clear communication were frequently noted as key strengths, making complex financial matters easier to navigate. However, some customers were not happy with the user experience, mentioning that the platform's user interface and features felt outdated and had not seen improvements. A few other people also felt that they had to do a lot of the legwork themselves, despite paying commission, and experienced issues with too many intermediaries.

What people talk about most

Service

Consumers find service to be positive, with many praising the highly professional and efficient support... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is well laid out, easy to... See more

Based on these reviews

Rated 5 out of 5 stars

My company used Capitalise to check our credit rating and find a business loan. The system itself is fine and has most of the relevant info you could want, but where this setup really shined is the pe... See more

Company replied

Rated 5 out of 5 stars

As a small business we find hard to obtain financial support. But we gave Capitalise a go, they did exactly what they said they would. The whole process was simple, quick and hassell free with mo... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with this finance company. They made what felt impossible become reality and helped me secure finance for my dream vehicle in such a short time. The whole process w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, spoken with the Shakeer a few times over the last year and finally got to a point where we wanted some financing which he sorted out within days. Super friendly service and our go t... See more

Company replied

Rated 1 out of 5 stars

False advertiser. they hook you in on Google saying they do "business loans with no personal guarantee" . Then inside the platform the first thing it says on filling out your info.... is that at le... See more

Rated 1 out of 5 stars

The User Interface (UI) and the platforms user experience including features is very much outdated and has not been improved over the past two years. There is zero value in using Capitalise compared t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Having known Paul and Ollie since the early days, what they have built is an incredible tool we couldn't do without. With the support of their amazing team and spe... See more

Company replied

Rated 5 out of 5 stars

Capitalise offers an unique access to business credit scores and insights via Experian data. Their connection to over 100 lenders to find suitable funding solutions is unique because they go deeper i... See more

Company replied

Rated 5 out of 5 stars

We've been using the Capitalise platform for over four years now, and the experience has been consistently excellent. The team are truly exceptional—always happy to spend as much time as needed to ens... See more

Company replied

Rated 5 out of 5 stars

Capitalise Did Excellent A Little Expensive But Plenty Of Help & Advice To Get A Substantial Loan Over The Line Quickly . They Helped Give Us Breathing Space & Time To Get Into 2026 & Now It’s Down T... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend Quinlan and his team enough! From the beginning he explained the process and managed my expectations. The process was simple and even when there was a slight delay( not their fault) he... See more

Company replied

Rated 5 out of 5 stars

The idea of your company taking up your busy schedule and speaking with that's enough is great. Telling me what I want to hear. Even though I was not too happy with the decisions, after my meeting wit... See more

Company replied

Rated 5 out of 5 stars

We have worked with Capitalise for many years on many of our clients with very specific funding needs. The great benefit of Capitalise is they have access to a large majority of the market and do sear... See more

Company replied

Rated 5 out of 5 stars

In a sea of mediocrity across business funders, Capitalise really stood out and made our funding process a joy, easy and straightforward. I can't recommend them highly enough. Ben was so professional... See more

Company replied

Rated 5 out of 5 stars

I have just done some funding with Quinn, fantastic guy from start to finish. Highly recommend him and he’s colleague nick thanks helping us 5 star service

Company replied

Rated 5 out of 5 stars

Absolutely depend on this, for assessing potential new clients, managing risk and understanding how our business is viewed. Really well laid out and easy to use and built on an Experion foundation... See more

Company replied

Rated 5 out of 5 stars

The easy with which my business funding was organised and paid is so amazing. They were so proactively giving me follow-up calls till everything went through. They came out for me at a time, I was al... See more

Company replied

Rated 5 out of 5 stars

Finally, a business that gets things done and puts customers first. They made it super easy and found a loan that actually worked best for my business

Company replied

Rated 5 out of 5 stars

We work with capitalise and honestly they are a fantastic brokerage as they are knowledgable, take the time to understand their clients and their needs and find the right solution that works for the... See more

Company replied

Rated 5 out of 5 stars

Capitalise were one of a handful of companies we looked at when we needed funding for our new business van. From the start the service we received was excellent. Our account manager John Martin was ex... See more

Company replied

Rated 2 out of 5 stars

Put me in touch with liberty for finance however the amount of back and forth was ridiculous. Trying to run a business yet had to go outside every day 3-4 times daily to act as the middle man betw... See more

Rated 4 out of 5 stars

Its very easy to log in and check what is happening.The results are very accurate

Company replied

Rated 5 out of 5 stars

As always, absolutely amazing service. I had a call with Liam, who informed me that my company is performing exceptionally well in terms of its credit score. He went above and beyond to answer all... See more

Company replied

Rated 5 out of 5 stars

Really good insights. The team is also very helpful and took the time to understand our situation, asking smart questions. I definitely recommend them

Company replied

Rated 5 out of 5 stars

B2B experience, dealt with a chap named George, super helpful. Explained every step of the way and made the experience easy and approachable. Highly recommend for accountants and other advisors.

Company replied

Rated 5 out of 5 stars

I had a great experience with Capitalise. Quinlan was extremely helpful throughout the whole process and made everything simple and stress-free. The loan for my company was arranged in just two days,... See more

Company replied

Rated 5 out of 5 stars

Another first class service from Luca at Got Capital and the team.. Massive thank you to Luca for his professional help once again.

Company replied

Rated 5 out of 5 stars

You guys have been great in helping us get funded, thank you guys for your patience as we did take some time to get sorted!

Company replied

Rated 5 out of 5 stars

John's customer service was fantastic, he was patient, Helpful and answered all my question. I would go anywhere else now.

Company replied

Rated 5 out of 5 stars

Excellent Service, highly recommended, Quin was amazing, helpful, explained everything to me and made it clear. Would highly recommend to everyone who is looking for a trusted, and provisionally comp... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Capitalise.com, was informative when it came to my businesses funding requirements and 100% transparent. It was a pleasure dealing with them.

Company replied

Rated 5 out of 5 stars

Amazing help from start to finish. Rowan who i dealt with was top notch. May have saved my Business from folding. Forever grateful.

Company replied

Rated 5 out of 5 stars

Absolutely first class service from start to finish. A big thank you to the team at Capitalise.

Company replied

Rated 5 out of 5 stars

Thanks for a really quick and personal service. Really appreciate everything you have done.

Company replied

Rated 5 out of 5 stars

Very useful to help clients understand their credit scores. The reports are great.

Company replied

Rated 5 out of 5 stars

Great service capitalise, i gratefull that contact them and got my funds very quick and easy process , I need say special Thank you John Martins, He is professional and very kind person, he did everyt... See more

Company replied

Rated 5 out of 5 stars

Daniel Hack was pretty amazing to be honest. We couldn't of ask for a better service, first class Thank you

Company replied

Rated 5 out of 5 stars

Really handy when it comes to monitoring your business partners and own business. Easy to navigate and gathering information.

Company replied

Rated 5 out of 5 stars

Fantastic service and support throughout the whole process. Very professional and thorough. Always kept me informed and updated.

Company replied

Rated 5 out of 5 stars

Quinlan was our point of call. he listened and got the deal we discussed and didnt waste our time.

Company replied

Rated 5 out of 5 stars

A well designed application with useful information at a reasonable monthly fee. I always refer to Capitalise before engaging new suppliers.

Company replied

Rated 5 out of 5 stars

Proactively helped things along when needed.

Company replied

Rated 5 out of 5 stars

great communication, carried out from start to finish professionally and efficiently

Company replied


Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Capitalise.com mission is to make business finance accessible for every small business to thrive. We help business owners take control of their financial future by understanding their credit profile, checking the financial health of companies they work with, and accessing the funding they need to grow with confidence. Since 2015, we've supported over 200,000 small businesses and facilitated more than £2 billion in funding, helping companies across the UK grow, and thrive with confidence. We've expanded our services, grown our network of partners and lenders, and stayed focused on what matters most: helping small businesses take control, grow and thrive with confidence. We work with over 130 Lenders across the UK to help businesses secure the right fit funding


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We Highly Recommend John Martin at Capitalise

My company used Capitalise to check our credit rating and find a business loan. The system itself is fine and has most of the relevant info you could want, but where this setup really shined is the person that worked with us on the other end of the phone/emails. John Martin was exceptional from beginning to end, and clearly cared about helping us get the best loan that our situation would allow.

13 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for this review! We’re thrilled to read John provided such exceptional support and helped you find the best loan for your business. We'll be sure to share your feedback with him.

The Capitalise Team

Rated 5 out of 5 stars

impressive service down to even after…

impressive service down to even after funds where released highly recommended

29 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Hi,
Thanks for the wonderful feedback and the stars! We’re so glad you had a great experience from start to finish.
The Capitalise Team

Rated 5 out of 5 stars

Seamless and a joyful experience.

In a sea of mediocrity across business funders, Capitalise really stood out and made our funding process a joy, easy and straightforward. I can't recommend them highly enough. Ben was so professional and attentive. I will definitely be recommending them to other businesses looking at funding for growth.

19 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for your fantastic review. We’ve shared your feedback with Ben and the team, and we’re delighted that we could support you throughout your funding journey.

We look forward to working with you again in the future and hope you’ll also find value in the credit monitor and credit control features available in your Capitalise account.

The Capitalise Team

Rated 5 out of 5 stars

Really good insights

Really good insights. The team is also very helpful and took the time to understand our situation, asking smart questions. I definitely recommend them

14 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for your feedback and for the stars. We're looking forward to continue supporting your business.

The Capitalise Team

Rated 5 out of 5 stars

Very useful to help clients.

Very useful to help clients understand their credit scores. The reports are great.

14 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for taking the time to leave us a review. We're really glad you are finding the reports useful.

The Capitalise Team

Rated 5 out of 5 stars

John's customer service was fantastic

John's customer service was fantastic, he was patient, Helpful and answered all my question. I would go anywhere else now.

14 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for the stars! We’ll be sure to share your kind feedback with John.

The Capitalise Team

Rated 5 out of 5 stars

We've been using the Capitalise…

We've been using the Capitalise platform for over four years now, and the experience has been consistently excellent. The team are truly exceptional—always happy to spend as much time as needed to ensure the right outcome for the client. Their dedication and expertise recently helped us launch a completely new service line, which has been a milestone for our business. Capitalise isn’t just a platform—it’s a partner. Highly recommended!

14 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for such an amazing review and for trusting us over the past four years.

We’re glad to read the team’s support has made such a difference and played a part in launching your new service line.

It’s a privilege to be considered a true partner, and we look forward to many more successes together.

The Capitalise Team

Rated 5 out of 5 stars

A pleasure to work with...

We have worked with Capitalise for many years on many of our clients with very specific funding needs. The great benefit of Capitalise is they have access to a large majority of the market and do search for the best deal for the client. Which for us as accountants is incredibly important. They are responsive and informative, it makes my job much easier.

11 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for your kind words.

Our aim is always to find the best possible funding solutions while making the process smooth and straightforward for our accountant partners.

We truly value the relationship we’ve built with you and your team and look forward to continuing to support your clients’ success. Thanks for trusting us over the years.

The Capitalise Team

Rated 5 out of 5 stars

Thanks for a really quick and personal…

Thanks for a really quick and personal service. Really appreciate everything you have done.

8 August 2025
Capitalise logo

Reply from Capitalise

Thanks for your kind words and for the stars!

We’re so pleased you found our service quick and personal.

The Capitalise Team

Rated 5 out of 5 stars

Would recommend

Finally, a business that gets things done and puts customers first. They made it super easy and found a loan that actually worked best for my business

8 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the great feedback and the stars!

We’re glad we could make the process easy and help you secure the right loan for your business.

The Capitalise Team

Rated 4 out of 5 stars

Great company insight

Its very easy to log in and check what is happening.The results are very accurate

6 August 2025
Capitalise logo

Reply from Capitalise

Thank you for your review and the stars! We’re glad you find it easy to log in and keep track of your business finance. The Capitalise Team.

Rated 5 out of 5 stars

Capitalise are fantastic

We work with capitalise and honestly they are a fantastic brokerage as they are knowledgable, take the time to understand their clients and their needs and find the right solution that works for the client, not what works best for them.

All the brokers that represent Capitalise are outstanding at what they do and could not recommend them enough.

7 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for your wonderful feedback!

We’re delighted to hear you value our client-first approach. Your recommendation means the world to us.

The Capitalise Team.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Having known Paul and Ollie since the early days, what they have built is an incredible tool we couldn't do without.

With the support of their amazing team and specifically Toby, we've been able to utilise Capitalise for literally hundreds of clients to help improve their financial health and get them access to funding they never thought possible.

Their personal touch and attention to detail is second to none.

Part of our extended team at Tennick Accountants.

4 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for the amazing feedback! It’s been an absolute pleasure working with you and the Tennick Accountants team. We’re proud to be part of your journey and to see Capitalise making such a difference for your clients.
Here’s to many more successes together!

Rated 5 out of 5 stars

great communication

great communication, carried out from start to finish professionally and efficiently

1 May 2025
Capitalise logo

Reply from Capitalise

Thank you for the kind words and the stars.
We're so glad to hear you had a smooth and professional experience from start to finish. The Capitalise Team.

Rated 5 out of 5 stars

Transparent and informative service

From start to finish, Capitalise.com, was informative when it came to my businesses funding requirements and 100% transparent. It was a pleasure dealing with them.

4 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the great feedback! We're delighted to hear you found the process informative and transparent. It was a pleasure working with you and supporting your business funding journey.
The Capitalise Team

Rated 5 out of 5 stars

Capitalise offers an unique access to…

Capitalise offers an unique access to business credit scores and insights via Experian data.
Their connection to over 100 lenders to find suitable funding solutions is unique because they go deeper in their tech and business ecosystem. Their tools to identify and recover bad debts and featuring grants and R&D tax relief assistance are amazing. One of the critical SME platforms in UK.

31 July 2025
Capitalise logo

Reply from Capitalise

Thank you so much for this review!
We're glad to hear that you've found value in our access to Experian-powered credit insights and our wide lender network. We’re proud to be part of your business journey! The Capitalise Team

Rated 1 out of 5 stars

Zero Value and Prices are ridiculous…

The User Interface (UI) and the platforms user experience including features is very much outdated and has not been improved over the past two years. There is zero value in using Capitalise compared to Experians’ Business Profile. The platform seems to aim to be more of a marketing and sales effort as a broker than anything else and the price you pay is not worth it all.

1 August 2025
Capitalise logo

Reply from Capitalise

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with Capitalise hasn’t met your expectations.

At Capitalise, we’re constantly working to improve the experience for our users. Over the past two years, we’ve introduced a number of updates, including expanded risk indicators, real-time alerts to business profile changes, and access to pre-approved funding offers, to give users greater visibility and control over their financial health, all in one place.

We aim to offer a service that’s both valuable and accessible for small businesses, with pricing that remains at the most competitive in the market and the flexibility to cancel at any time.

We appreciate hearing from long-standing users, and your input plays an important role in helping us continue to evolve. If there’s anything specific you’d like to discuss or suggest, please contact us at support@capitalise.com.

Best regards,
The Capitalise Team

Rated 5 out of 5 stars

Amazing service B2B

B2B experience, dealt with a chap named George, super helpful. Explained every step of the way and made the experience easy and approachable. Highly recommend for accountants and other advisors.

17 July 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review.
We’ll be sure to pass along your feedback to him, it’ll mean a lot.
We really appreciate the recommendation.

We look forward to supporting your business again in the future. The Capitalise Team

Rated 5 out of 5 stars

They were attentive and easy to reach…

They were attentive and easy to reach in need.

10 July 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thanks for your feedback. We're really glad to hear our team was attentive and easy to reach when you needed support.
We appreciate you taking the time to share your experience! The Capitalise Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look