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Capitalise Reviews 104

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and supportive approach. Many people found the entire process smooth, stress-free, and efficient, with the team going above and beyond to secure financing and provide valuable insights. The personalized attention and clear communication were frequently noted as key strengths, making complex financial matters easier to navigate. However, some customers were not happy with the user experience, mentioning that the platform's user interface and features felt outdated and had not seen improvements. A few other people also felt that they had to do a lot of the legwork themselves, despite paying commission, and experienced issues with too many intermediaries.

What people talk about most

Service

Consumers find service to be positive, with many praising the highly professional and efficient support... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is well laid out, easy to... See more

Based on these reviews

Rated 5 out of 5 stars

My company used Capitalise to check our credit rating and find a business loan. The system itself is fine and has most of the relevant info you could want, but where this setup really shined is the pe... See more

Company replied

Rated 5 out of 5 stars

As a small business we find hard to obtain financial support. But we gave Capitalise a go, they did exactly what they said they would. The whole process was simple, quick and hassell free with mo... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with this finance company. They made what felt impossible become reality and helped me secure finance for my dream vehicle in such a short time. The whole process w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, spoken with the Shakeer a few times over the last year and finally got to a point where we wanted some financing which he sorted out within days. Super friendly service and our go t... See more

Company replied

Rated 1 out of 5 stars

False advertiser. they hook you in on Google saying they do "business loans with no personal guarantee" . Then inside the platform the first thing it says on filling out your info.... is that at le... See more

Rated 1 out of 5 stars

The User Interface (UI) and the platforms user experience including features is very much outdated and has not been improved over the past two years. There is zero value in using Capitalise compared t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Having known Paul and Ollie since the early days, what they have built is an incredible tool we couldn't do without. With the support of their amazing team and spe... See more

Company replied

Rated 5 out of 5 stars

Capitalise offers an unique access to business credit scores and insights via Experian data. Their connection to over 100 lenders to find suitable funding solutions is unique because they go deeper i... See more

Company replied

Rated 5 out of 5 stars

We've been using the Capitalise platform for over four years now, and the experience has been consistently excellent. The team are truly exceptional—always happy to spend as much time as needed to ens... See more

Company replied

Rated 5 out of 5 stars

Capitalise Did Excellent A Little Expensive But Plenty Of Help & Advice To Get A Substantial Loan Over The Line Quickly . They Helped Give Us Breathing Space & Time To Get Into 2026 & Now It’s Down T... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend Quinlan and his team enough! From the beginning he explained the process and managed my expectations. The process was simple and even when there was a slight delay( not their fault) he... See more

Company replied

Rated 5 out of 5 stars

The idea of your company taking up your busy schedule and speaking with that's enough is great. Telling me what I want to hear. Even though I was not too happy with the decisions, after my meeting wit... See more

Company replied

Rated 5 out of 5 stars

We have worked with Capitalise for many years on many of our clients with very specific funding needs. The great benefit of Capitalise is they have access to a large majority of the market and do sear... See more

Company replied

Rated 5 out of 5 stars

In a sea of mediocrity across business funders, Capitalise really stood out and made our funding process a joy, easy and straightforward. I can't recommend them highly enough. Ben was so professional... See more

Company replied

Rated 5 out of 5 stars

I have just done some funding with Quinn, fantastic guy from start to finish. Highly recommend him and he’s colleague nick thanks helping us 5 star service

Company replied

Rated 5 out of 5 stars

Absolutely depend on this, for assessing potential new clients, managing risk and understanding how our business is viewed. Really well laid out and easy to use and built on an Experion foundation... See more

Company replied

Rated 5 out of 5 stars

The easy with which my business funding was organised and paid is so amazing. They were so proactively giving me follow-up calls till everything went through. They came out for me at a time, I was al... See more

Company replied

Rated 5 out of 5 stars

Finally, a business that gets things done and puts customers first. They made it super easy and found a loan that actually worked best for my business

Company replied

Rated 5 out of 5 stars

We work with capitalise and honestly they are a fantastic brokerage as they are knowledgable, take the time to understand their clients and their needs and find the right solution that works for the... See more

Company replied

Rated 5 out of 5 stars

Capitalise were one of a handful of companies we looked at when we needed funding for our new business van. From the start the service we received was excellent. Our account manager John Martin was ex... See more

Company replied

Rated 2 out of 5 stars

Put me in touch with liberty for finance however the amount of back and forth was ridiculous. Trying to run a business yet had to go outside every day 3-4 times daily to act as the middle man betw... See more

Rated 4 out of 5 stars

Its very easy to log in and check what is happening.The results are very accurate

Company replied

Rated 5 out of 5 stars

As always, absolutely amazing service. I had a call with Liam, who informed me that my company is performing exceptionally well in terms of its credit score. He went above and beyond to answer all... See more

Company replied

Rated 5 out of 5 stars

Really good insights. The team is also very helpful and took the time to understand our situation, asking smart questions. I definitely recommend them

Company replied

Rated 5 out of 5 stars

B2B experience, dealt with a chap named George, super helpful. Explained every step of the way and made the experience easy and approachable. Highly recommend for accountants and other advisors.

Company replied

Rated 5 out of 5 stars

I had a great experience with Capitalise. Quinlan was extremely helpful throughout the whole process and made everything simple and stress-free. The loan for my company was arranged in just two days,... See more

Company replied

Rated 5 out of 5 stars

Another first class service from Luca at Got Capital and the team.. Massive thank you to Luca for his professional help once again.

Company replied

Rated 5 out of 5 stars

You guys have been great in helping us get funded, thank you guys for your patience as we did take some time to get sorted!

Company replied

Rated 5 out of 5 stars

John's customer service was fantastic, he was patient, Helpful and answered all my question. I would go anywhere else now.

Company replied

Rated 5 out of 5 stars

Excellent Service, highly recommended, Quin was amazing, helpful, explained everything to me and made it clear. Would highly recommend to everyone who is looking for a trusted, and provisionally comp... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Capitalise.com, was informative when it came to my businesses funding requirements and 100% transparent. It was a pleasure dealing with them.

Company replied

Rated 5 out of 5 stars

Amazing help from start to finish. Rowan who i dealt with was top notch. May have saved my Business from folding. Forever grateful.

Company replied

Rated 5 out of 5 stars

Absolutely first class service from start to finish. A big thank you to the team at Capitalise.

Company replied

Rated 5 out of 5 stars

Thanks for a really quick and personal service. Really appreciate everything you have done.

Company replied

Rated 5 out of 5 stars

Very useful to help clients understand their credit scores. The reports are great.

Company replied

Rated 5 out of 5 stars

Great service capitalise, i gratefull that contact them and got my funds very quick and easy process , I need say special Thank you John Martins, He is professional and very kind person, he did everyt... See more

Company replied

Rated 5 out of 5 stars

Daniel Hack was pretty amazing to be honest. We couldn't of ask for a better service, first class Thank you

Company replied

Rated 5 out of 5 stars

Really handy when it comes to monitoring your business partners and own business. Easy to navigate and gathering information.

Company replied

Rated 5 out of 5 stars

Fantastic service and support throughout the whole process. Very professional and thorough. Always kept me informed and updated.

Company replied

Rated 5 out of 5 stars

Quinlan was our point of call. he listened and got the deal we discussed and didnt waste our time.

Company replied

Rated 5 out of 5 stars

A well designed application with useful information at a reasonable monthly fee. I always refer to Capitalise before engaging new suppliers.

Company replied

Rated 5 out of 5 stars

Proactively helped things along when needed.

Company replied

Rated 5 out of 5 stars

great communication, carried out from start to finish professionally and efficiently

Company replied


Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Capitalise.com mission is to make business finance accessible for every small business to thrive. We help business owners take control of their financial future by understanding their credit profile, checking the financial health of companies they work with, and accessing the funding they need to grow with confidence. Since 2015, we've supported over 200,000 small businesses and facilitated more than £2 billion in funding, helping companies across the UK grow, and thrive with confidence. We've expanded our services, grown our network of partners and lenders, and stayed focused on what matters most: helping small businesses take control, grow and thrive with confidence. We work with over 130 Lenders across the UK to help businesses secure the right fit funding


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service, efficient and very realistic advice

17 December 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review and for the five stars. We look forward to continuing to support your business in the future.

Rated 5 out of 5 stars

Great service

Great service

9 December 2025
Capitalise logo

Reply from Capitalise

Thank you so much for the starts and for taking the time to leave us a review.

Rated 5 out of 5 stars

I have just done some funding with…

I have just done some funding with Quinn, fantastic guy from start to finish. Highly recommend him and he’s colleague nick thanks helping us 5 star service

21 November 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the feedback and the stars!
We’re glad to hear Quinn, along with Nick, delivered strong support from start to finish. We really appreciate your recommendation and are glad we could help with your funding needs.
The Capitalise Team

Rated 5 out of 5 stars

Great service capitalise

Great service capitalise, i gratefull that contact them and got my funds very quick and easy process , I need say special Thank you John Martins, He is professional and very kind person, he did everything very fast and secury, i recommend John Martin

12 November 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your great review!
It’s wonderful to hear that John made the process smooth, quick and secure for you. We’re grateful for your recommendation and pleased we could support you with your funding. Thanks again for choosing Capitalise.
The Capitalise Team

Rated 5 out of 5 stars

clear and easy to use

The website is so clear and easy to understand.
You get regular updates about your own company credit rating and that of others, in particular any issues which may arise from customers.

14 November 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for taking the time to leave this review. We’re really glad to hear that you’re finding the platform clear and helpful, and that the credit updates are supporting your business. If there’s ever anything more we can do, we’re here to help.
The Capitalise Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service, highly recommended, Quin was amazing, helpful, explained everything to me and made it clear.
Would highly recommend to everyone who is looking for a trusted, and provisionally company to help funding their business.

11 November 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for this review and for the stars. We’re so pleased to hear Quinlan and the team made the process clear. We are looking forward to continue supporting your business.
The Capitalise Team

Rated 5 out of 5 stars

Great service

Can’t recommend Quinlan and his team enough! From the beginning he explained the process and managed my expectations. The process was simple and even when there was a slight delay( not their fault) he was always providing updates and explanations.

31 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your wonderful feedback! We’re so pleased to hear Quinlan and the team made the process clear and straightforward for you.
We’ll be sure to share your kind words with them.
The Capitalise Team

Rated 5 out of 5 stars

Communication and transparency and very…

Communication and transparency and very efficient service

15 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your kind words and for taking the time to leave us a review. We're glad we could delivery value and efficiency to your business and look forward to supporting your business in the future.
The Capitalise Team

Rated 5 out of 5 stars

Another first class service from Luca…

Another first class service from Luca at Got Capital and the team..
Massive thank you to Luca for his professional help once again.

30 October 2025
Capitalise logo

Reply from Capitalise

Thank you for the lovely feedback!
We’ll be sure to pass your kind words to the team.

Rated 5 out of 5 stars

The easy with which my business funding…

The easy with which my business funding was organised and paid is so amazing. They were so proactively giving me follow-up calls till everything went through. They came out for me at a time, I was almost giving up.
BRAVO!

30 October 2025
Capitalise logo

Reply from Capitalise

We’re so glad we could support you when it mattered!
Thank you for sharing your experience and for your kind words. And we're looking forward to continue supporting your business going forward.
The Capitalise Team

Rated 5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from start to finish. A big thank you to the team at Capitalise.

30 October 2025
Capitalise logo

Reply from Capitalise

Thank you for your great feedback!
We’re glad you had a first-class experience.
The Capitalise Team

Rated 5 out of 5 stars

Excellent service

Excellent service

26 September 2025
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave us a review and for the stars.
The Capitalise Team

Rated 5 out of 5 stars

Fantastic service and support…

Fantastic service and support throughout the whole process. Very professional and thorough. Always kept me informed and updated.

10 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for your kind words! We're delighted to hear you are having a great experience and feel supported throughout the process.
The Capitalise Team

Rated 5 out of 5 stars

The idea of your company taking up your…

The idea of your company taking up your busy schedule and speaking with that's enough is great. Telling me what I want to hear. Even though I was not too happy with the decisions, after my meeting with your staff, but i had no choice, but I had no choice but to except, because that is the rules of the company. I can not get funding for my business until I have traded for a year or two, how do I get the initial capital to trade?

9 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for sharing your feedback. We understand how challenging it can be to secure funding as a newer business. Our team follows lender criteria to give the most accurate guidance, and we know it can be frustrating when options are limited. If you’d like further help or have any questions, please don’t hesitate to reach out at support@capitalise.com
The Capitalise Team

Rated 5 out of 5 stars

A very useful business tool

A well designed application with useful information at a reasonable monthly fee. I always refer to Capitalise before engaging new suppliers.

9 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your wonderful feedback! We're thrilled to hear that you find Capitalise useful and valuable for your business decisions. We really appreciate your trust and support.
The Capitalise Team

Rated 5 out of 5 stars

Absolutely depend on this

Absolutely depend on this, for assessing potential new clients, managing risk and understanding how our business is viewed.

Really well laid out and easy to use and built on an Experion foundation.

9 October 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your fantastic feedback. We're so glad to hear that Capitalise helps you assess new clients and manage risk with confidence. It’s great to know you find the platform easy to use and reliable.
The Capitalise Team

Rated 5 out of 5 stars

We have used Capitalise several times…

We have used Capitalise several times and each time the process has been straightforward with competitive rates being offered.

24 September 2025
Capitalise logo

Reply from Capitalise

Thank you for your continued trust and for sharing your experience! We’re delighted to hear that you’ve found the process smooth and the rates competitive each time.
The Capitalise Team

Rated 5 out of 5 stars

Outstanding Experience

I had an outstanding experience with this finance company. They made what felt impossible become reality and helped me secure finance for my dream vehicle in such a short time. The whole process was smooth, stress-free, and handled with real care.

I worked with both Max and Quin, and they were exceptional from start to finish. Professional, supportive, and always looking for solutions that worked for me. They made the journey not just successful, but actually enjoyable.

Couldn’t recommend them highly enough — thanks to Max, Quin, and the whole team for making it happen!

29 August 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for a great review and the stars! We’re thrilled Matthew and Quin could make the process smooth and help you get your dream vehicle so quickly.

The Capitalise Team

Rated 5 out of 5 stars

Proacitve help and advice.

Proactively helped things along when needed.

5 September 2025
Capitalise logo

Reply from Capitalise

Thanks for your feedback! We’re glad we could step in and help move things along for your business when needed.

The Capitalise Team

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