Banner for Capitalise

Capitalise Reviews 104

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, helpfulness, and supportive approach. Many people found the entire process smooth, stress-free, and efficient, with the team going above and beyond to secure financing and provide valuable insights. The personalized attention and clear communication were frequently noted as key strengths, making complex financial matters easier to navigate. However, some customers were not happy with the user experience, mentioning that the platform's user interface and features felt outdated and had not seen improvements. A few other people also felt that they had to do a lot of the legwork themselves, despite paying commission, and experienced issues with too many intermediaries.

What people talk about most

Service

Consumers find service to be positive, with many praising the highly professional and efficient support... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting that the platform is well laid out, easy to... See more

Based on these reviews

Rated 5 out of 5 stars

My company used Capitalise to check our credit rating and find a business loan. The system itself is fine and has most of the relevant info you could want, but where this setup really shined is the pe... See more

Company replied

Rated 5 out of 5 stars

As a small business we find hard to obtain financial support. But we gave Capitalise a go, they did exactly what they said they would. The whole process was simple, quick and hassell free with mo... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with this finance company. They made what felt impossible become reality and helped me secure finance for my dream vehicle in such a short time. The whole process w... See more

Company replied

Rated 5 out of 5 stars

Excellent service, spoken with the Shakeer a few times over the last year and finally got to a point where we wanted some financing which he sorted out within days. Super friendly service and our go t... See more

Company replied

Rated 1 out of 5 stars

False advertiser. they hook you in on Google saying they do "business loans with no personal guarantee" . Then inside the platform the first thing it says on filling out your info.... is that at le... See more

Rated 1 out of 5 stars

The User Interface (UI) and the platforms user experience including features is very much outdated and has not been improved over the past two years. There is zero value in using Capitalise compared t... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. Having known Paul and Ollie since the early days, what they have built is an incredible tool we couldn't do without. With the support of their amazing team and spe... See more

Company replied

Rated 5 out of 5 stars

Capitalise offers an unique access to business credit scores and insights via Experian data. Their connection to over 100 lenders to find suitable funding solutions is unique because they go deeper i... See more

Company replied

Rated 5 out of 5 stars

We've been using the Capitalise platform for over four years now, and the experience has been consistently excellent. The team are truly exceptional—always happy to spend as much time as needed to ens... See more

Company replied

Rated 5 out of 5 stars

Capitalise Did Excellent A Little Expensive But Plenty Of Help & Advice To Get A Substantial Loan Over The Line Quickly . They Helped Give Us Breathing Space & Time To Get Into 2026 & Now It’s Down T... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend Quinlan and his team enough! From the beginning he explained the process and managed my expectations. The process was simple and even when there was a slight delay( not their fault) he... See more

Company replied

Rated 5 out of 5 stars

The idea of your company taking up your busy schedule and speaking with that's enough is great. Telling me what I want to hear. Even though I was not too happy with the decisions, after my meeting wit... See more

Company replied

Rated 5 out of 5 stars

We have worked with Capitalise for many years on many of our clients with very specific funding needs. The great benefit of Capitalise is they have access to a large majority of the market and do sear... See more

Company replied

Rated 5 out of 5 stars

In a sea of mediocrity across business funders, Capitalise really stood out and made our funding process a joy, easy and straightforward. I can't recommend them highly enough. Ben was so professional... See more

Company replied

Rated 5 out of 5 stars

I have just done some funding with Quinn, fantastic guy from start to finish. Highly recommend him and he’s colleague nick thanks helping us 5 star service

Company replied

Rated 5 out of 5 stars

Absolutely depend on this, for assessing potential new clients, managing risk and understanding how our business is viewed. Really well laid out and easy to use and built on an Experion foundation... See more

Company replied

Rated 5 out of 5 stars

The easy with which my business funding was organised and paid is so amazing. They were so proactively giving me follow-up calls till everything went through. They came out for me at a time, I was al... See more

Company replied

Rated 5 out of 5 stars

Finally, a business that gets things done and puts customers first. They made it super easy and found a loan that actually worked best for my business

Company replied

Rated 5 out of 5 stars

We work with capitalise and honestly they are a fantastic brokerage as they are knowledgable, take the time to understand their clients and their needs and find the right solution that works for the... See more

Company replied

Rated 5 out of 5 stars

Capitalise were one of a handful of companies we looked at when we needed funding for our new business van. From the start the service we received was excellent. Our account manager John Martin was ex... See more

Company replied

Rated 2 out of 5 stars

Put me in touch with liberty for finance however the amount of back and forth was ridiculous. Trying to run a business yet had to go outside every day 3-4 times daily to act as the middle man betw... See more

Rated 4 out of 5 stars

Its very easy to log in and check what is happening.The results are very accurate

Company replied

Rated 5 out of 5 stars

As always, absolutely amazing service. I had a call with Liam, who informed me that my company is performing exceptionally well in terms of its credit score. He went above and beyond to answer all... See more

Company replied

Rated 5 out of 5 stars

Really good insights. The team is also very helpful and took the time to understand our situation, asking smart questions. I definitely recommend them

Company replied

Rated 5 out of 5 stars

B2B experience, dealt with a chap named George, super helpful. Explained every step of the way and made the experience easy and approachable. Highly recommend for accountants and other advisors.

Company replied

Rated 5 out of 5 stars

I had a great experience with Capitalise. Quinlan was extremely helpful throughout the whole process and made everything simple and stress-free. The loan for my company was arranged in just two days,... See more

Company replied

Rated 5 out of 5 stars

Another first class service from Luca at Got Capital and the team.. Massive thank you to Luca for his professional help once again.

Company replied

Rated 5 out of 5 stars

You guys have been great in helping us get funded, thank you guys for your patience as we did take some time to get sorted!

Company replied

Rated 5 out of 5 stars

John's customer service was fantastic, he was patient, Helpful and answered all my question. I would go anywhere else now.

Company replied

Rated 5 out of 5 stars

Excellent Service, highly recommended, Quin was amazing, helpful, explained everything to me and made it clear. Would highly recommend to everyone who is looking for a trusted, and provisionally comp... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Capitalise.com, was informative when it came to my businesses funding requirements and 100% transparent. It was a pleasure dealing with them.

Company replied

Rated 5 out of 5 stars

Amazing help from start to finish. Rowan who i dealt with was top notch. May have saved my Business from folding. Forever grateful.

Company replied

Rated 5 out of 5 stars

Absolutely first class service from start to finish. A big thank you to the team at Capitalise.

Company replied

Rated 5 out of 5 stars

Thanks for a really quick and personal service. Really appreciate everything you have done.

Company replied

Rated 5 out of 5 stars

Very useful to help clients understand their credit scores. The reports are great.

Company replied

Rated 5 out of 5 stars

Great service capitalise, i gratefull that contact them and got my funds very quick and easy process , I need say special Thank you John Martins, He is professional and very kind person, he did everyt... See more

Company replied

Rated 5 out of 5 stars

Daniel Hack was pretty amazing to be honest. We couldn't of ask for a better service, first class Thank you

Company replied

Rated 5 out of 5 stars

Really handy when it comes to monitoring your business partners and own business. Easy to navigate and gathering information.

Company replied

Rated 5 out of 5 stars

Fantastic service and support throughout the whole process. Very professional and thorough. Always kept me informed and updated.

Company replied

Rated 5 out of 5 stars

Quinlan was our point of call. he listened and got the deal we discussed and didnt waste our time.

Company replied

Rated 5 out of 5 stars

A well designed application with useful information at a reasonable monthly fee. I always refer to Capitalise before engaging new suppliers.

Company replied

Rated 5 out of 5 stars

Proactively helped things along when needed.

Company replied

Rated 5 out of 5 stars

great communication, carried out from start to finish professionally and efficiently

Company replied


Company details

  1. Finance Broker
  2. Alternative Financial Service
  3. Non-Bank Financial Service

Written by the company

Capitalise.com mission is to make business finance accessible for every small business to thrive. We help business owners take control of their financial future by understanding their credit profile, checking the financial health of companies they work with, and accessing the funding they need to grow with confidence. Since 2015, we've supported over 200,000 small businesses and facilitated more than £2 billion in funding, helping companies across the UK grow, and thrive with confidence. We've expanded our services, grown our network of partners and lenders, and stayed focused on what matters most: helping small businesses take control, grow and thrive with confidence. We work with over 130 Lenders across the UK to help businesses secure the right fit funding


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Class!

You guys have been great in helping us get funded, thank you guys for your patience as we did take some time to get sorted!

3 June 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave us a review. We’re really glad we could help and look forward to supporting your business again in the future.

Rated 5 out of 5 stars

Good helpful straightforward

Good helpful straightforward

23 May 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Dear James,
Thank you for these stars! We're glad you found our platform helpful and straightforward. We appreciate your support and hope to assist you again soon.

Rated 5 out of 5 stars

Highly recommend Capitalise!! Amazing.

As always, absolutely amazing service. I had a call with Liam, who informed me that my company is performing exceptionally well in terms of its credit score. He went above and beyond to answer all my questions regarding assets and loans — even though the call was initially just to review the health of my business.

The conversation was incredibly helpful, and I’m still in touch with him as he continues to assist in arranging finance and exploring the best options for my business.

I would highly recommend Capitalise to any business owner — their insights are incredibly valuable, and the team is genuinely fantastic to deal with.

8 May 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Dear Sagar,
Thank you so much for your thoughtful review. We're glad to read that Liam provided such valuable support. It’s great to know we’re making a real difference for your business.
We look forward to continuing to support you on your journey.

Rated 5 out of 5 stars

Really handy when it comes to…

Really handy when it comes to monitoring your business partners and own business. Easy to navigate and gathering information.

30 April 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your feedback! We're glad you find the Capitalise platform easy to use and helpful for monitoring. It’s great to hear it’s making a difference for your business.

Rated 5 out of 5 stars

The information supplied is essential…managing director

The information supplied is essential in making important decisions involving all aspects including whether indeeed to use any new supplier or on the sales side whether to extend credit lines to new accounts .
The set out of all the facts makes the processes essential to run your day to day business

14 April 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review. Supporting businesses with the insights they need to make confident decisions is exactly what we aim to do at Capitalise. We're really glad to hear it's making a difference to your day-to-day operations.

Rated 5 out of 5 stars

A very indepth guide which was worth…

A very indepth guide which was worth subscribing too - gave us great insights into our existing credit report and what we were doing wrong, doing correct and addressing any outstanding issues to was worth the cost for anyway, but for those who don't need anything more than a basic look of your history, a search on Endole will suffice.

14 April 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the 5-star! We're so glad to hear you're finding the Capitalise platform tools insightful. Thank you for taking the time to leave a review. It really means a lot to us!

Rated 5 out of 5 stars

quick concise and helful

quick concise and helful

10 April 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the 5-star review! We're so glad to hear you're finding the Capitalise platform useful. It really means a lot to us!

Rated 4 out of 5 stars

It is a very easy effective and useful…

It is a very easy effective and useful system to use, however I do think it would be better to be able to observe all my customers at my current package rate. Being notified of status changes and to only pay based on viewing in detail.

29 March 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a detailed review. We’re glad to hear that you find the Capitalise platform easy, effective, and useful. Your feedback is truly appreciated and has been shared with our product team. Insights like yours are incredibly valuable in helping us improve and better serve our clients. The team at Capitalise.

Rated 5 out of 5 stars

Capitalise is a must in this day n age…

Capitalise is a must in this day n age to keep on top of your company finances
there is always something trying to catch you out in business there's no better way to keep your eye on the ball while running a busy company
I would recommend anyone in business to use Capitplise
Capitalise your friendly partner in business

25 March 2025
Unprompted review
Capitalise logo

Reply from Capitalise

We are very please to read that you're having a great experience with the Capitalise platform. Thank you so much for taking the time to leave a detailed review. It means a lot to us! If there's ever anything more we can do for you, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great service provided

Great service provided, easy to use app and let's you apply for credit with confidence.

21 February 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review. We’re really pleased to hear that you’re having such a positive experience with Capitalise. It means a lot to us!

Rated 5 out of 5 stars

Best company

24 February 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the amazing compliment! We're delighted to hear you're having a great experience with Capitalise and honoured to be considered the best. Such support means a lot to our team!

Rated 1 out of 5 stars

Great teamwork h

Great teamwork help me

22 February 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for taking the time to leave a review, we really appreciate your kind words! It sounds like you were just getting started, and we'd love to hear more about your experience if you’d like to add to it. We're always here to support your business with expert tools, funding solutions, and credit insights.
Thanks again for choosing Capitalise!

Rated 5 out of 5 stars

Very good for business information and…

Very good for business information and easy to deal with

28 January 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review. We’re really pleased to hear that you’re having a great experience with Capitalise — it means a lot to us!

Rated 4 out of 5 stars

Excellent Platform for Businesses

Capitalise provides an excellent platform that simplifies business finance management with tailored solutions and support for growth-focused companies, though not all products are free - something to keep in mind.

9 January 2025
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a detailed review. We’re really pleased to hear that you’re having a great experience with Capitalise platform — it means a lot to us!

Rated 5 out of 5 stars

Efficient organisation

Very fantastic and efficient organisation that always help me to know my credit score.

23 December 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you so much for taking the time to leave a review. We’re really pleased to hear that you’re very satisfied with Capitalise platform. It means a lot to us.

Rated 5 out of 5 stars

I had great experience with Capitalise

I had great experience with Capitalise. We do not need it for now but we definitely get back to it later on. We were able to get the business credit score.

18 November 2024
Unprompted review
Capitalise logo

Reply from Capitalise

We are very please to read that you're having a great experience with our platform. Thank you so much for taking the time to leave a review. It means a lot to us!

Rated 5 out of 5 stars

I was very Happy to Join Capitalise…

I was very Happy to Join Capitalise which had increase my Company score and have match Better Chance To Grow with more to come Thank you

11 October 2024
Unprompted review
Capitalise logo

Reply from Capitalise

We're delighted to read that you're having a great experience with Capitalise. Thank you so much for taking the time to leave a review. It means a lot to our team

Rated 3 out of 5 stars

We haven't used them

11 October 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for your feedback. There’s so much your Capitalise account can do, and we’d love to help you get started. If you’d like to explore how the platform could support your business, we’d be happy to arrange a quick call. Feel free to contact us on 020 3696 9700 or email support@capitalise.com to find a time that works for you — we’d be glad to assist.

Rated 5 out of 5 stars

Great financial support

5 August 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for taking the time to leave us a review. We're glad to have been able to support your business. The Capitalise Team

Rated 5 out of 5 stars

I am extremely grateful to Shakeer…

I am extremely grateful to Shakeer Roman for the outstanding assistance he provided throughout the loan application process. From the very beginning, he was incredibly knowledgeable and patient, guiding me through each step with clarity and professionalism. His expertise made a complex and often daunting process feel manageable and straightforward.

13 June 2024
Unprompted review
Capitalise logo

Reply from Capitalise

Thank you for the great feedback and for taking the time to leave a detailed review! We’re so pleased to hear Shakeer provided excellent support during your loan application. It’s always our goal to deliver the best experience, and we’re glad we could deliver that for you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look