Poor experience. First of all, they target small dropshippers with unrealistic promises. I spent lots of money on phone orders. They sent it to customers on eBay then, customers reported probl... See more
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Great Experience!!! I love doing business with Bulk Mobiles and since ive been involved with them this has lifted my mood from suffering really bad mental health problems and isolation to having someo... See more
CCJ in progress - Committing tax evasion. Worked with this company since September 2024, they siphon money off you and refuse to give refunds, compulsive lying and blatant fraud. They will offer to ma... See more
Don't make my mistake and order a phone from this company. Phone is sent direct from China, resulting in longer delivery time than stated on website and not checked before you get it, again as stated... See more
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Company details
Written by the company
Global online retailers sourcing premium branded consumer electronics, without the premium price-tag.
Contact info
Unit 201 Kestrel House, Knightrider Street, ME15 6LU, Maidstone, Kent, United Kingdom
- (+44) 0333 011 5875
- info@bulkmobiles.co.uk
- bulkmobiles.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 24 hours
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Fantastic site
Fantastic site, great communication and wicked choice of phones at great prices. love my blackberry thank you
Brilliant service
I bought ( htc desire) by mistake, I contacted habeeb from bulk mobiles , explained my mistake, and he immediately replaced it with an HTC M9 . Brilliant service. thanks,pete.
Great customer service!
Great customer service!! Love the product i brought and i cant wait to see my sons face on Christmas Day
Really good to deal with and no issues…
Really good to deal with and no issues when placing order … thank you
The phone came with only an American charger
Prompt service and the Blackberry Key2 works fine. However, there was no warning that it would come only with an American power adapter, and the amount of RAM that it would have was not stated (came with the medium amount; there seem to be three models around).
Order number 11102 dated 28.10.2021 £515.00 Royal Mail tracking number GV816908546GB
Very straight forward process
Very straight forward process - phones we ordered arrived quickly - great service
After reading some poor reviews about…
After reading some poor reviews about this company after my order was placed I had my doubts as to what phone/condition ect I would get but as the company advertised I received my brand new boxed phone at a bargain price within 7 days , which I have been using for a couple of weeks now with no issues whatsoever , thank you Bulk Mobiles I will be using you again .
They keep sending the wrong tracking…
They keep sending the wrong tracking number. 3 tracking numbers and all are wrong. I ordered a phone as a Christmas gift. I have called Royal Mail who have confirmed that the tracking numbers do not belong to my name and address. Please bulk mobiles do the right thing or I will be asking a refund.
Thank you.
Yewande Fasoranti.
Good phone arrived as advertised great…
Good phone arrived as advertised great price.
All good phone wise !
No problem with my order
Exact product, brand new as stated. Delivery time slightly longer but only by a couple of days.
Purchased a Blackberry Key One which started to go wrong 19 days after delivery
Purchased a Blackberry Key One which arrived on 14th Aug 21. By 3rd Sept it seemed to be overheating- working but getting warm leading to it occasionally shutting itself down . I contacted Bulk Mobiles and was told unfortunately as you are out of guarantee we cannot replace the phone (it is 14 days after delivery). Their only suggestion was to purchase a 3 month warranty for £45 and return the phone, however this isn't a solution when you need a phone and would be without one for a week whilst returning and getting replacement. So purchased a new phone elsewhere and put the Bulk Mobiles lack of service down to experience,and no doubt this is a firm to be very wary of
Wrong x 3
Ordered a phone. all very slick, 16 days later it finally arrives and its the wrong one, wrong model, wrong year and wrong memory storage. All wrong!
What's happened since? They tried to tell me they don't actually sell the phone I bought which I immediately proved wrong when I sent them the original order to which they immediately back tracked on.
They offered me a £10 sweetener but I pointed out that the phone they sent had half the memory of the original order and was an older phone model. Silence!!
I even suggested I'd accept the phone if I got it for the right price. Silence!!
In the mean time turned the phone on to have a peak and it started up in Russian?? It's the gift that keeps on giving!
In the end I have accepted a refund. Next time I'll just upgrade through my network provider. My own fault for being a cheapskate I guess but BULK MOBILES meh!!!
Unfortunately I am very dissatisfied.
Unfortunately I am very dissatisfied.
the website announces that the phone is new, but unfortunately the phone is very old and used.
You can see the dust as a finger size.
Only the housing is changed. even if the box has been resealed, on the phone I found pictures taken by the owner before me. At the charging port you can see how old it is and full of dust, same as the headphones jack. I've spent £45 on a phone that's not worth it either £5. if it was new as stated on the website, I would have been very pleased. so we can get it from ebay and at a very low price next time!
I do not recommend Bulk Mobiles under any circumstances. on their website they lie to you that they have new phones, but instead they send you very used phones by changing only the case
Good phone good price delivery eta is a…
Good phone good price delivery eta is a couple of weeks but we'll worth that wait!
Terrible phone …
Delivery was later than quoted and the phone is terrible. Yes its an old phone but we have had that phone before through another provider so we knew what it was capable of but the phone we bought from bulk mobiles is appalling. Its a shame as I had read the reviews and they seemed OK plus when I rang them about the delivery ( which the packaging was fantastic,) they were helpful but the phone is just "crap"
My experience with Bulk Mobiles was…very good
My experience with Bulk Mobiles was great. Phone arrived well wrapped and in new condition. My only criticism was the length of time I had to wait for my phone to arrive.
Phone I received is faulty
Phone I received is faulty. People cannot hear me during a call, only works by placing a call on loudspeaker. Not really what you want from a 'as new' phone
Excellent mobile for those who knows at a bargain price.
I wanted this particular Sony Xperia ZX1 because I've had a previous ZX and I loved it. It still works after 6 years of daily use, only my bad mate destroyed headphones socket. I buy Sony only. Best phone screens, cameras, sound and built. So, it was only Bulk Mobiles selling what I like and it is another ZX, ZX1. Main reason I stick with these is a screen size 16:9. Next is blasted Chrome, which can be uninstalled (after updating Android to max version of 8 which of course adds that tab crap to the Chrome) to factory version and you will get rid off so much and widely hated tab groups, Yep, ZX1 can do it all.
Bulk Mobiles has offered good price and colour I wanted. Arrived on time well packed and brand new. Happy customer.
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