Poor experience. First of all, they target small dropshippers with unrealistic promises. I spent lots of money on phone orders. They sent it to customers on eBay then, customers reported probl... See more
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Great Experience!!! I love doing business with Bulk Mobiles and since ive been involved with them this has lifted my mood from suffering really bad mental health problems and isolation to having someo... See more
CCJ in progress - Committing tax evasion. Worked with this company since September 2024, they siphon money off you and refuse to give refunds, compulsive lying and blatant fraud. They will offer to ma... See more
Don't make my mistake and order a phone from this company. Phone is sent direct from China, resulting in longer delivery time than stated on website and not checked before you get it, again as stated... See more
Company replied
Company details
Written by the company
Global online retailers sourcing premium branded consumer electronics, without the premium price-tag.
Contact info
Unit 201 Kestrel House, Knightrider Street, ME15 6LU, Maidstone, Kent, United Kingdom
- (+44) 0333 011 5875
- info@bulkmobiles.co.uk
- bulkmobiles.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 24 hours
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Poor experience
Poor experience. First of all, they target small dropshippers with unrealistic promises.
I spent lots of money on phone orders. They sent it to customers on eBay then, customers reported problems.
Now, I loose money and I still pay return shipping fee. The worst part is that I paid for eBay subscription £144, insertion fee, shipping fees for returns.
Then when I ask for refund they simply ignore. I've asked for refund for more than 21 days I haven't seen it. They keep saying it's been refunded but it hasn't I'm still waiting. They said wait 7-14 days yet it hasn't arrived yet.
Scam!
I am sharing my experience with Bowse…
I am sharing my experience with Bowse Consultancy Limited, trading as Bulk Mobile, so that prospective customers can make their own informed decision.
I first dealt with the company in 2024, purchasing mobile phones for resale on eBay. I experienced a significant number of returns and incurred losses of more than £1,000, after which I stopped using that service.
I was subsequently introduced by a company representative to its Black Card Membership (BCM). During discussions about the membership, I was told that it could generate approximately £3,000–£4,000 per month in profit. Based on the information and projections presented to me, I took out an £8,000 loan and proceeded with the service.
On 31 October 2025, the company began managing my eBay account as part of the arrangement.
According to my eBay account records, more than £26,000 worth of phones and smartwatches were subsequently sold through the account. However, I experienced a very high level of returns. My records show that more than £12,000 worth of orders were returned or refunded, including orders where customers reported faulty products or non-delivery.
I also became concerned about the condition of some of the phones being supplied. Products had been listed as brand new, but based on the products and information I subsequently received, I had concerns that some devices were refurbished rather than new as described.
A further significant issue for me was the handling of refunds and returned orders. Based on my account records, money associated with returned/refunded orders was not reimbursed to me as I expected under the arrangement.
As a result, my eBay account was left with a negative balance exceeding £1,000, its seller status fell below standard, and the outstanding balance was referred for collection.
I was subsequently informed that the business had ceased operating. At the time of writing, I have not recovered the money that I believe remains outstanding.
The financial consequences for me have been substantial, particularly because I took out an £8,000 loan after joining the Black Card Membership.
I have retained documentation relating to my experience, including account records, transactions and communications. I have also started a small-claims case concerning the money I believe is owed to me. That case has not yet been determined, so I am not suggesting that a court has made any finding in my favour.
This review reflects my personal experience and the information available to me. I would encourage anyone considering a similar service to carry out their own due diligence and make sure they fully understand the financial risks and arrangements involved before committing funds.
Great Experience!!
Great Experience!!! I love doing business with Bulk Mobiles and since ive been involved with them this has lifted my mood from suffering really bad mental health problems and isolation to having someone to always talk to when it comes to sales as well as support. Being involved with Bulk Mobiles and seeing all their product range which gives me great interest is the best thing Ive ever done!!! So thank you Bulk Mobiles!!
Great so far !
I signed up to the drop-shipping and was a bit weary at first reading the feedback etc so did various checks which all passed, so far it has went really well and the support from John has been excellent, I would say that delivery is very slow to the customers at times but Evri is not a great parcel delivery service, early days but looking good so far ! some of the feedback seems harsh to me.
No communication
No communication, I say where is the problem and promis ,maybe,give me some discount, if the manager approved, but after no answer,no replacement, nothing,just sale and that's it!
Zero Customer Service
I had to give 1 star as it is not possible to give zero. I ordered and paid for a Nokia 6310; a week after their given delivery date they sent a Sony Xperia - not quite the same thing. Of course a reputable company would have put this right, Bulk Mobiles, however, simply ignored my emails and voice messages. I made the reasonable request for a postage paid delivery label or collection of the wrong phone by their courier. No response. I requested my credit card provider to consider a chargeback which they did. This seemed to galvanise Bulk Mobiles into action as they have threatened to initiate County Court proceeding to recover the money that was charged back! This is another example of their ineptitude as they have to challenge the chargeback by making representation to the credit card provider not the cardholder. All the while ignoring the fact that they broke our contract by sending the wrong item and refusing my request to resolve the issue. If anyone from Bulk Mobiles wishes to resolve this matter Order No.BMR11062 refers - I would love to hear from you!
Very poor experience - AVOID
Very poor experience. Firstly the wrong, and much older model of phone was sent. Second this was defective as the fingerprint sensor had not been installed. Thirdly, we had to pay addition postage charge to accept the package.
AVOID.
SCAM
SCAM
No mobile phone, no refund, they have now blocked me from contacting them.
Don't fall for this scam.
ITS A CON
Its all a con, fake company!!! Took the money, tried to contact but nothing comes back, even the website is fake.
Never do bussiness or single purchase…
Never do bussiness or single purchase with them. They are selling fake or chinese copies mobiles. Even they also send empty boxes without any mobile in the box.
Zero star. They are scammers. I don't know how are thry operating in UK with such scam.
Also don't buy their ebay memberships.
SCAM
SCAM! Ordered 10 Motorola Phones through them and paid nearly £780 through bank transfer in to their USA bank account. Never received the phone and they said the would refund the money but never did. Sent them emails and messages on whatsapp. No Reply! Applying to court to recover the money and will report them to USA authorities and launch a court case in USA as well!
THIS IS FRAUDULENT COMPANY
THIS IS FRAUDULENT COMPANY. I lost money dealing with them. They convinced me to sell their phones on eBay, promising me that I will make in profit £3500 minimum. They even made me a VIP partner. IT WAS ALL LIES. I never made any profit
They have only FAKE chinese products. There shipping time takes more than 2 weeks. I was always in trouble with my customers and there was many phone returned.
I placed 5 orders of iPhones and the Bulk Mobiles never delivered the phones to me, and never returned my money. Today, I am still owed by them and looking for a way to fight them legally for my money. eBay had kicked me out and I have lost money.
I believe is it run by a single person who pretends to have different departments. Police and the law should arrest the indivdual.
BULK MOBILES ARE THIEVES AND A FRAUDULENT COMPANY
SCAM/FRAUD ALERT!
SCAM/FRAUD ALERT!
Just stay away from this company they are nothing but simply scammers. They will ask you to invest in their membership where they will sell mobiles on your markeptplace account like eBay, Amazon, OnBuy and they will run your account by selling and dealing with customers. First few orders will be delivered to customers and you will get 5* feedback but infact it is one of them who purchased from your account and make you feel everything is legit. After this you will start received returns almost on all orders coz all they are sending is fake chinese phones and rest of the customers will never receive the order !! so you will end up with loads of disputes against you for fake phones/empty envelops/item not received. END RESULT:- Your eBay, Amazon, OnBuy account is banned and you have lost over 10k plus not to mention the repayment you have to do for item not received. I have reported them to HMRC, Police, MP, eBay, Amazon & OnBuy and Banks. If you need proof you can get in touch with me. If you are a victim reading this get in touch with me and I will help you report them to relevent departments.
We bought 30 phones from these and had…
We bought 30 phones from these and had to send some back straight away as they would not work, they said it was a screen issue which they sorted and sent them back, we then had to send another lot back and yes a few had cracked screens, but the ones that just stopped working they sorted, and now we are having to get back to them as we have another five that just stopped working and although there is power going into them the screens dont open and all you get is a motled affect on the blank screen. We will more than likely get some excuse.
I had a reply from Bulk mobiles stating that the issue was over a year ago, however it has only been 4 months. As is clear by the email confirming delivery which was only 5 in the first delivery and then we got the rest in three different deliveries a week later. On the 30th July 2025
Bulk Mobiles Sales
You
Morning Ken,
Checked all with couriers yesterday all on schedule to arrive in my earlier email. ETA Wednesday 30th - Friday 1st. Reference numbers for logging.
ROYAL MAIL
FK449119718GB,
FK449119704GB,
EVRI
H01LFA0248512507,
H01LFA0248504942
Many thanks
Kind Regards
Habeeb
Business Development Manager
bulkmobiles.co.uk
BULK MOBILES™

Reply from Bulk Mobiles
I’ll admit
I’ll admit, my start with the Black Card service was rocky — but not because of them. My account verification dragged out and caused delays. I thought at first it was a red flag, but once everything was verified, things changed dramatically. Suddenly, the sales started flowing in, and I quickly reached the point where I was averaging three sales every day. The best part is how passive it all is. I don’t need to sit at my computer for hours managing customer service or logistics. Everything is handled, and I simply see the results at the end of each week. Looking back, I’m glad I stuck with it through that initial slow period, because the payoff has been better than I expected.
Black Card Membership can lose you money!!
I used Bulk Mobiles to source new phones for my FBA business. I was initially happy with the ROI on these wholesale orders, despite the 3/4 week lead-time to receive the inventory. However, this was not sustained over time and when I was persuaded to join their Black Card Membership (where they manage the whole process for you) I ended up actually losing money. The returns did not even cover the BCM fees. They are also hard to get hold of as they never answer the phone and are slow to respond to emails.
They solve the problem
Dropshipping is like send money quick and get refund quick. However, Refund policy is very slow. Still got refund and for that reason so happy.
CCJ in progress
CCJ in progress - Committing tax evasion. Worked with this company since September 2024, they siphon money off you and refuse to give refunds, compulsive lying and blatant fraud. They will offer to manage your account and destroy your ratings. If you are a small business, do not engage. They fail to respond to data subject access requests when it comes to personal data. All their phones come from China, they have structured their company and payment system in a way to try avoid you from being able to get your money back should any issues arise.
This is completely crap
This is completely crap. I have invested more than a year and still couldn’t get back the money while they assured 70% ROI . While I still struggle to get my principal amount back. Not at all recommended. Wasting of time and money and nothing else. I am also looking what can be done to get the money back and ROI from them. I found a complete false commitment.
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