The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Both hampers delivered as agreed

Both hampers delivered in a timely and professional manner. No need to chase or wonder what had happened as communication was consistently good.

5 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Debo,

Thank you so much for your kind review! We're delighted to hear that both hampers were delivered on time and that you felt well-informed throughout the process.

We do pride ourselves on our service, so it’s great to know we met your expectations.

We truly appreciate your support and look forward to hearing from you again in the future!

Kind regards.

Lorraine

The British Hamper Company

Rated 5 out of 5 stars

Excellent service

Excellent service. Dealt with an issue immediately and sorted it promptly.
Will order from this company again.

30 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Miss Gartiser,

Thank you for your kind feedback! We're delighted to hear you received excellent service and that your issue was resolved promptly.

We look forward to hearing from you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Highly recommended

The product selection was super. Delivery was on time and the recipient of the hamper was delighted. Kept well informed as to when delivery would be. Great company to purchase a hamper from.

16 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Polly,

Thank you so much for your kind words! We're thrilled to hear that you were pleased with the product selection and that the hamper was well received. It's great to know our delivery updates and service met your expectations.

We truly appreciate your support and look forward to helping you with your next hamper purchase!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I have used the company several times

I have used the company several times. Each time it has been easy to make my order. The confirmation and details of delivery arrive promptly. The recipeints have always been very happy with their hampers.

23 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Anne,

Thank you so much for your continued support and kind words! We're delighted to hear that ordering has been easy and that the delivery process has met your expectations each time. It's especially wonderful to know that the recipients have been happy with their hampers – that's exactly what we aim for.

We truly appreciate your loyalty and look forward to serving you again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I used to get hampers from companies i…

I used to get hampers from companies i worked for and they were terrible. Then a friend sent one of these and i was awesome. Now I send them to people. Highly recommended

15 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Matthew,

Thank you so much for your kind words! We're thrilled to hear that our hamper stood out from the ones you've had in the past—and that it made such a great impression that you now send them to others.

We truly appreciate the recommendation and your continued support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Let's order again from the British Hamper Co.!

There were many options and price ranges. It didn't take long to find what I was looking for. Our gift was promptly and beautifully delivered. Our friends loved it so much.

13 May 2025
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your kind words! We're thrilled to hear you found plenty of options and the perfect gift quickly. It’s wonderful to know the delivery was prompt and beautifully done—and even better that your friends loved it!

Kind regards.

Lorraine
Thye British Hamper Company

Rated 5 out of 5 stars

Easy to order a hamper for a friend…

Easy to order a hamper for a friend with diabetes, who enjoyed receiving and trying out the contents. Great delivery time too.

21 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Debra,

Thanks for the lovely feedback! We're so glad to hear your friend enjoyed the hamper and that the ordering and delivery process was smooth. 😊

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

The hamper was ordered by me from…

The hamper was ordered by me from Australia and sent to my sister on her 70th birthday in the UK.

Excellent communication, delivery on time, high quality hamper and delighted recipient.

What more could I want!

23 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Michael,

Thank you so much for your lovely feedback! We're thrilled to hear that your sister enjoyed her 70th birthday hamper and that the experience was smooth from start to finish. It means a lot to know we could help make her special day even more memorable.

Sending best wishes to you both!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Perfect 100th birthday

I ordered this for my Auntie in Belgium as a treat for her 100th birthday… she was so happy with it ( almost in tears, she was so overwhelmed) she said the packaging was lovely and was so excited to work her way through all the contents, thank you 😁

13 May 2025
The British Hamper Company logo

Reply from The British Hamper Company

Hi Jo,

Thank you so much for your lovely review! We’re truly honoured to have played a small part in your Auntie’s incredible 100th birthday celebration. 🎉 Knowing that she was so touched and excited by the gift means the world to us. We’re thrilled she loved the packaging and is enjoying everything inside.

Please send her our warmest wishes—what a wonderful milestone! 💐

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

We live in California and my sister…

We live in California and my sister lives in Paris. We were able to send her a birthday gift from you. She was thrilled to receive it and enjoyed the variety of products. She even commented on the beautiful box it came in. The package was delivered within a few days.

2 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Judith,

Thank you for your lovely review! We're so happy to hear that your sister in Paris loved her birthday gift and appreciated the beautiful packaging. It's great to know it arrived quickly and brought joy on her special day.

We look forward to helping you send more surprises in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great selection and great service

Great selection
Well presented
Great service
Quick delivery
Recommend

1 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Andrea,

Thank you for your fantastic feedback! We're thrilled to hear you enjoyed the selection, presentation, and quick delivery. Your recommendation means a lot to us.

KInd regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Perfect "goodies"!

The hamper was sent to my sister-in-law in Cornwall, England, as a thank you to her and the family for the fantastic way they took care of me on my visit 'home'. It arrived on the date, as promised. She was throughly delighted with everything in the hamper.

6 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Limeyjan,

Thank you so much for your lovely review!

We’re delighted to hear that your sister-in-law and her family were so pleased with their thank-you hamper!

It’s wonderful to know that everything arrived right on time and that she was thoroughly delighted with the contents.

Thank you again for choosing us to help show your appreciation — we’d love to assist you in the future!

Kind regards,
Ben
The British Hamper Company

Rated 5 out of 5 stars

Mother's Day custom hamper

I ordered a custom hamper for my Mother-in-law and she enjoyed it very much. I focused on some little treats to enjoy with an evening glass of wine. They arrived very well packaged (the box is both attractive in a gender neutral way and extremely sturdy) and the unboxing and sampling were a fun diversion.

7 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Susan Parker,

Thank you so much for your lovely review!

We’re so pleased to hear that your Mother-in-law enjoyed her make your own hamper, and that the little treats paired nicely with a glass of wine. It’s great to know the hamper arrived safely and that the packaging added to the overall experience. We love that the unboxing and sampling brought some joy and fun.

Thank you again for choosing us — we’d be delighted to help you create more memorable gifts in the future!

Kind regards,
Ben
The British Hamper Company

Rated 5 out of 5 stars

Easy process and great gift

My brother in Japan was delighted to receive his British hamper, on time for his birthday, and I was delighted at the ease of the process. And no worries about extra duties or taxes or even postage. Thank you for this great service.

9 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Looby Loo,

Thank you so much for your lovely review!

We’re thrilled to hear that your brother in Japan was delighted with his birthday hamper and that it arrived right on time. It’s also wonderful to know that you found the ordering process so easy and worry-free — that’s exactly the experience we strive to provide.

Thank you again for choosing us, and we hope to help you send more special gifts in the future!

Kind regards,
Ben
The British Hamper Company

Rated 5 out of 5 stars

Easter Hamper to Japan

Easter Hamper sent to our family in Japan - they were delighted with the quality & the beautiful presentation of their hamper.
Outstanding customer service, with updates on progress to delivery.
Second time of sending to Japan & it certainly won’t be the last.
Delivered within 5 days.

4 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Sandra,

Thank you so much for your lovely review!

We’re delighted to hear that your Easter Hamper arrived safely in Japan and that your family were so pleased with the quality and presentation. It’s wonderful to know that this is your second time sending with us and that everything went smoothly — we truly appreciate your continued support.

We look forward to helping you send more thoughtful gifts in the future!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent in all ways!

Excellent customer service. Wonderful hamper sent all the way to Australia for my sister. She loved it and was so excited to see the British goodies. It arrived quickly and I was really impressed with how easy it was to organise and how easy the whole process of ordering and delivery was. Fabulous.

10 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Scottish Girl,

Thank you so much for your lovely review! We're delighted to hear your sister enjoyed her hamper in Australia and that the process was smooth and easy for you. It’s always a pleasure to send a little taste of Britain overseas, and we really appreciate you taking the time to share your experience.

We hope to welcome you back again soon!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

My family were delighted with their…

My family were delighted with their hamper .This company is always excellent in my opinion.

25 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Diana,

Thank you so much for your lovely feedback! We're delighted your family enjoyed their hamper, and it means a lot to hear you consider us consistently excellent.

We truly appreciate your continued support!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

My son and his family were delighted…

My son and his family were delighted with the Easter hamper. The speed of delivery to Texas, USA was amazing. Ordered on a Monday, delivered on Wednesday.

9 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Linda,

Thank you so much for your kind words! We're thrilled to hear your son and his family enjoyed the Easter hamper, and that the delivery to Texas was so quick and smooth.

We really appreciate you choosing us and hope to help with more gifts in the future!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Top notch!

The hamper I ordered was absolutely fabulous and the recipient was delighted with it! There was a great selection to choose from, and it looked simply beautiful. The presentation alone was worth 5*, and the customer service was great too. This company were a pleasure to deal with - I have no hesitation recommending them...

26 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Natalie,

Thank you so much for your lovely feedback! We're delighted to hear that both you and the recipient were so pleased with the hamper. It's wonderful to know the presentation and selection hit the mark, and that you had a great experience with our customer service.

We really appreciate your recommendation and look forward to helping you again in the future!

Kind regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Build Your Own

We built our own Hamper and the website was really easy to navigate, the Hamper was delivered earlier than expected and really great quality!

8 April 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Alexandra,

Thank you for the kind words! We're so glad you found the website easy to use and that your custom hamper arrived ahead of schedule and met expectations.

We really appreciate your support and hope to create more gifts for you in the future!

Kind regards.

Lorraine
The British Hamper Company

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