The British Hamper Company Reviews 

442
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the products, noting that everything arrives fresh, beautifully packaged, and carefully prepared for recipients. Buyers find the website extremely easy to navigate when selecting custom items, adding personal messages, and organizing smooth international shipments for holidays. Consumers consistently highlight the helpful support team and the reliable tracking updates provided throughout the dispatch journey. However, some people mentioned minor delivery or communication delays. Reviewers occasionally noted small hurdles such as packages being redirected to collection points, items arriving damaged, or occasional customer service response gaps.

What people talk about most

Product

Clients share positive opinions on product, highlighting the incredible selection of delicious items, superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy shipping, timely... See more

Order

Reviewers highlight positive aspects of order, noting that the process is very easy and straightforward, with... See more

Quality

Users describe positive interactions with quality, consistently praising the superb produce, delicious... See more

Service

Consumers find service to be positive, highlighting an excellent and reliable experience with helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Christmas is one of the hardest times to live on the other side of the world to our families. This year, The British Hamper Company helped us send special gifts to our loved ones full of treats we had... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my brother and family who live in The States. They always miss British Christmas goodies. Every time I talk to him he mentions another delicious item he has tried. The British... See more

Company replied

Rated 5 out of 5 stars

I ordered a hamper for my son in Spain. The delivery was so quick and the hamper contents surpassed my expectations. All the items were well packed and I’m told they were delicious. My son enjoyed sha... See more

Company replied

Rated 5 out of 5 stars

My son lives in Australia and you're very restricted on what you can send, plus postage seems to cost more than the gift. I therefore decided to send him a hamper for his birthday. His partner is coel... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Championing Britain's makers, bakers and growers. A family company, dedicated to creating unforgettable gifting experiences through the worldwide delivery of British artisan food and drink. This is Passion Through Flavour.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(442)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience with your company

Excellent experience with your company. Constantly kept me informed of the process. Delivered as requested, great gift product! Highly recommend!

28 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Catherine,

Thank you so much for your lovely review! We're thrilled to hear you had an excellent experience and that the gift product met your expectations.

We truly appreciate your recommendation
.
Kind regards.
Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Good products delivered on time

Good products delivered on time

14 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mark,

Thank you for your feedback! We're glad to hear you were happy with the products and delivery.

Kind regards.

Lorraine
The British Hamper Team

Rated 5 out of 5 stars

Really helpful service and my Aunt said…

Really helpful service and my Aunt said it was the best hamper she had ever received.

17 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Louise,

Thank you so much for your kind words! We’re delighted to hear that you found our service helpful—and even more thrilled that your Aunt thought it was the best hamper she’s ever received. That truly means a lot to us!

We’d love to help you send more smiles again soon.

Kind regards,
Lorraine
The British Hamper Company Team

Rated 5 out of 5 stars

I ordered a hamper to be delivered to…France

I ordered a hamper to be delivered to France. Customer services were extremely responsive and supportive. The hamper was delivered as expected and recipients were delighted. Thank you

15 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Karen,

Thank you for your lovely feedback! We're so pleased to hear that your hamper arrived in France as expected and that the recipients were delighted. It’s great to know our customer service team could support you throughout the process.

We really appreciate your kind words and hope to assist with your gifting again soon!

Best wishes,
Lorraine
The British Hamper Company Team

Rated 5 out of 5 stars

Beautiful hamper, beyond excellent customer service

I bought a hamper as a gift to be sent to the Netherlands. I was surprised by quite how quick the hamper was delivered and with excellent communication throughout. Honestly easier and less stressful than sending something within the UK! The hamper went down a treat too. Would highly recommend their gift hampers!

21 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your wonderful review! We're thrilled to hear the hamper was well received in the Netherlands and that the delivery exceeded your expectations. It's great to know the process felt smooth and stress-free—even internationally!

Your recommendation means a lot to us, and we’d love to help with your gifting again in the future.

Best wishes,

Lorraine
The British Hamper Company Team

Rated 5 out of 5 stars

Delicious aroma

I ordered the Gourmet Collection and used the Gift by Text Facility to send as a Get Well gift to a relative in Australia. It arrived on their chosen date, beautifully well packaged and brought the joy which I had hoped it would. The excellent quality of the produce was remarked upon - in particular the delicious aroma of the Fudge. I would happily use this company again and wouldn't hesitate to recommend them. Thank you Guys.

1 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hello Rita,

Thank you so much for your lovely feedback! We're delighted to hear that the Gourmet Collection hamper brought joy to your relative in Australia and arrived on their chosen date. It's fantastic to know the packaging, quality, and especially the delicious aroma of the fudge made a lasting impression.

We truly appreciate your recommendation and would be thrilled to help you send more thoughtful gifts in the future.

Best wishes,
Lorraine
The British Hamper Company Team

Rated 5 out of 5 stars

Lincolnshire Hamper

Very helpful with advice and compilation of a Lincolnshire Hamper from Ben, it arrived on time and in perfect condition. Our friends in London were absolutely delighted!

8 July 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Patricia,

Thank you so much for your wonderful feedback! We’re delighted to hear that Ben was able to assist you with creating the perfect Lincolnshire Hamper. It’s great to know that it arrived on time and in perfect condition, and that your friends in London were so pleased!

We truly appreciate your support and look forward to helping you with your next hamper order. 😊

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I have been using The British Hamper…

I have been using The British Hamper Company for 8 years now and they have been fantastic. I send hampers to New Zealand 4 times a year and any problems of which I’ve only had 2 they sort out and rectify immediately They are the only ones I would use x

27 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Susan,

Thank you so much for your kind words and continued support over the years! We're thrilled to hear that you've had such a positive experience with us, and we truly appreciate your loyalty.

We look forward to sending many more hampers to New Zealand for you in the future!

Thanks again for choosing The British Hamper Company. 😊

Regards,

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great!

great service with wonderful products, thank you

18 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Ingo,

Thank you for your kind words! We're so glad you enjoyed the products and service.

We truly appreciate your support and look forward to helping you again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Excellent customer Care

Excellent customer Care, my hamper was tracked with updates from British hamper company and delivered with care.
My daughter was extremely happy with all the products. This is the second time we have had this hamper.
Definitely will be placing another order.

17 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Richard,

Thank you so much for your lovely feedback! We're delighted to hear that your daughter was happy with the hamper, and it's fantastic to know this is your second order with us.

We truly appreciate your continued support and we look forward to delivering another wonderful hamper for you soon!

Kind regards.

Lorraine
British Hamper Company

Rated 5 out of 5 stars

I wanted to send a gift to my son in…

I wanted to send a gift to my son in New York .
It was so easy to order a hamper and have everything done for me from the packaging to the customs paperwork and I didn’t even have to go to the post office. Everything is done for you and he loved it .

17 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Debra,

We're so glad to hear that your experience was seamless and that your son loved the hamper! It's wonderful to know that the convenience of our service made it easy for you to send a special gift.

Thank you for choosing us, and we hope to help you again in the future!

Kind regards.

Lorraine
British Hamper Company

Rated 5 out of 5 stars

British Cheese and Treats Hamper

British Cheese and Treats Hamper Was brilliant. Arrived on time a the cheeses and treats were excellent. Thank you

21 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi,

Thank you so much for your lovely feedback! We're thrilled to hear that you enjoyed the British Cheese and Treats Hamper and that everything arrived on time.

Thanks again for choosing us!

Kind regards.

Lorraine
British Hamper Company

Rated 5 out of 5 stars

Delivery to Melbourne Australia.

Delivery to Melbourne Oz was quicker than expected, only 5 days, which I was very pleased about. Hamper was very well presented and received. I will certainly use The British Hamper Company again.

5 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Michael,

Thank you for your lovely review! We're so glad to hear the hamper arrived in Melbourne faster than expected and that it was well received. We take great pride in our presentation and international delivery service, so it’s fantastic to know it all went smoothly.

We look forward to helping you in the future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Fantastic gift

Fantastic gift. Sent as a birthday present and he loved the hamper. It arrived as expected and I am very happy with the ease of purchase and delivery. Thank you.

23 May 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Christine,

Thank you for your wonderful feedback! We're so pleased to hear the birthday hamper was a hit and that the whole process—from purchase to delivery—was smooth and easy for you.

Thanks again for choosing us!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

I am from Australia and wanted a gift…

I am from Australia and wanted a gift for a friend in London. Not being sure of the exact address, Lorraine couldnt have been more helpful getting the details of the address, tactfully speaking to the recipient. Impeccable service by her. The gift was very well received, and I was thrilled with the product which I sent.

10 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mrs Bursztyn,

Thank you so much for your lovely review! We're thrilled to hear that Lorraine was able to assist you so smoothly — we know how tricky it can be arranging a gift from overseas, especially without all the details.

We're also delighted that the gift was so well received.

Kind regards.

Ben
The British Hamper Team

Rated 5 out of 5 stars

Vegan hamper

I have ordered several hampers over the years for my daughter in Canada as I find it a lot simpler than assembling a hamper myself and paying the extortionate postage.
I always get good feedback re. the contents of the hamper.

12 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Stella,

Thank you so much for your continued support and kind words!

We're delighted to hear that sending our hampers to your daughter in Canada has been a convenient and enjoyable experience for you. It’s wonderful to know that the contents always go down well.

We look forward to you coming back in the near future.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Just used the British hamper Company to…

Just used the British hamper Company to send a parent and baby hamper. I ordered from Australia and had a query which was answered promptly. The hamper arrived on time and my daughter loved it!

3 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Dee,

Thank you so much for your lovely review! We're delighted to hear that your daughter loved the parent and baby hamper. It's always a pleasure to help for such a special occasion and we're glad our team could assist you promptly with your query.

We hope to be able to help you again in the future!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

This was the first time I had used your…

This was the first time I had used your company. The ordering process was very straightforward and stress free and I was able to leave a message for the recipient. The hamper was delivered on time on the date selected and in accordance with instructions. The recipient was very happy indeed with the hamper which contained a lot of quality. items.

2 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Andrew,

Thank you for taking the time to share your experience! We're so pleased to hear that your first time ordering with us was smooth and stress-free. It’s great to know the hamper arrived right on time and that the recipient was delighted with the quality of the items.

We really appreciate your feedback and hope to welcome you back again soon!

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Beautiful Memories

It was wonderful to here my daughter-in-law thank me for the British Hamper. We always enjoyed having English tea & deserts. It bought back beautiful memories of our teas together.
Mary Uribes

8 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Mary,

Thank you so much for your lovely review. We're truly delighted to hear that the hamper brought back such special memories for you and your daughter-in-law. It's lovely to know our selection of English tea and treats helped recreate those beautiful memories.

Kind regards.

Lorraine
The British Hamper Company

Rated 5 out of 5 stars

Great service

Great service! Excellent communication and prompt delivery.
The recipient was delighted with the hamper.
I have used the company on previous occasions, and will continue to use British Hamper Company.

Thank you.

3 June 2025
Unprompted review
The British Hamper Company logo

Reply from The British Hamper Company

Hi Jeanette,

Thank you so much for your lovely review!

We're thrilled to hear the recipient was delighted with the hamper and that you were pleased with our service and communication. It truly means a lot to us that you’ve chosen British Hamper Company on multiple occasions—we’re grateful for your continued support and look forward to helping you with many more gifts in the future!

Kind regards.

Lorraine
The British Hamper Company

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