Alex Smith (project manager) has been outstanding with helping me with my emergency repair, always happy to answer the phone and make sure the job has been done right. Called me to make sure everythin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just now we had amazing job with this company I really appreciate the work. Mr Alex he has done great job 👏🏻 my window has fallen down because of heavy winds and we was facing cold problem. Alex s... See more
Called in the morning as had a leak somewhere which we realised after getting a large water bill, came out same day, identified leak in a matter of minutes, explained the problem and the fix, complete... See more
Company details
Written by the company
British Builders is a government-endorsed builder accredited by leading UK bodies such as Safe Contractors, CHAS, Trustmark, Constructionline, NICEIC, and Gas Safe. With a strong supply chain, we operate nationwide, offering truly local services across the UK. We work with a diverse range of clients, including homeowners, councils, offices, emergency services, education, healthcare, housing associations, retail, and government buildings. Our core values are quality workmanship, environmental care, innovation, integrity, and safety. We aim to exceed expectations, delivering projects that are not just structures but lasting legacies. Built on a culture of mutual respect, we are committed to fostering sustainable growth and making a positive impact in every community we serve.
Contact info
4.6
Excellent
74 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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British builders got a plumber (external)
British builders got a plumber (external) to come out to us last night to fix a few issues within the property that yorkshire water would not touch. Tony was an outstanding fella and got the job done especially at 11pm in a quiet area. Alex (property manager) had lack of communication of understanding the issues here and there but thats understandable, tony helped clear some clarifications. Thanks again Tony n British builders for the help.
18 July 2025
Unprompted review
It was a great experience
It was a great experience. They provide quality work within time limit. I strongly recommend for others.
18 July 2025
Unprompted review
Door lock failed after getting home…
Door lock failed after getting home from work. Couldn’t lock the door. Sent locksmith out within 2 hours. Lovely guy. Door fixed and works great. Highly recommend!
4 July 2025
Unprompted review
It was I fast response and excellent,I…
It was I fast response and excellent,I appreciate
4 July 2025
Unprompted review
Excellent service.
1 July 2025
Unprompted review
Nice Job
It has always been a good experience whenever British Builders come around to help with repairs.Alex customer relations is top notch and his prompt response to maintenance issues is very good.Thank you
3 July 2025
Unprompted review
Great customer service
Great customer service. Called the emergency helpline on the weekenr and got a phone call a few minutes later. All relevant information was asked promptly and sent to the relevant team. One of the on duty - employees - Adam Walker was lovely and friendly.
28 June 2025
Unprompted review
Alex Smith (project manager) has been…
Alex Smith (project manager) has been outstanding with helping me with my emergency repair, always happy to answer the phone and make sure the job has been done right. Called me to make sure everything was okay. Honest and reliable . Recommend to anyone who needs speedy and efficient service . :)
19 June 2025
Unprompted review
Quick
Quick, efficient and explained the issue in case it happened again.
18 May 2025
Unprompted review
Best company ever
Best company ever! They have fixed my boiler within minutes. Very kind and polite Highly recommend.
29 April 2025
Unprompted review
Worked alongside these guys
Worked alongside these guys. No complaints atall. Would be a pleasure to work alongside them again in the near future.
8 March 2025
Unprompted review
Reply from British Builders
Thank you. One of our best roofers.
Great job
The staff carried out the job satisfactorily and were professional. Great customer service
30 October 2024
Unprompted review
Good job completely satisfied fixed the…
Good job completely satisfied fixed the problem
11 September 2024
Unprompted review
Reply from British Builders
Thank you so much
We are here to help at any time
Efficient and courteous crew
Efficient and courteous crew. I was having some issues with washroom lights and extractor fan. The engineer diagnosed the problem and fixed it effectively.
4 September 2024
Unprompted review
Reply from British Builders
Thank you for your feedback.
We are always here to help you whenever you need our help :)
Great work by this company
Great work by this company, I was having a problem in electric connection and they send a professional man, even on Saturday, he did a great work.
Thanks again.
A company of great people.
Highly recommended.
31 August 2024
Unprompted review
Reply from British Builders
Hi Syed
Thank you for your feedback.
We are always here to help you whenever you need our help :)
They did a good job
19 August 2024
Unprompted review
Reply from British Builders
Thank you for your kind words and support.
Your satisfaction is our top priority, and we are committed to providing you with the best possible service in the future.
If you ever have any further questions, concerns, or feedback, please don't hesitate to contact us.
We are here to assist you whenever you need us
service provided with excellence
20 August 2024
Unprompted review
Reply from British Builders
Thank you for your kind words and support.
Your satisfaction is our top priority, and we are committed to providing you with the best possible service in the future.
If you ever have any further questions, concerns, or feedback, please don't hesitate to contact us.
We are here to assist you whenever you need us
Polite and professional when enquiring…
Polite and professional when enquiring about becoming an approved contractor for us
22 July 2024
Unprompted review
Reply from British Builders
Hi Lauren, thank you and we look forwards to working with you.
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