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Rated 1 out of 5 stars

Absolutely shambles of a company. Manager is so rude and doesn’t pay invoices from October 2021!!! Poor workers forget to put you on hold so you hear the whole conversation of bad mouthing and then pa... See more

Rated 1 out of 5 stars

Obre work was to a poor standard, they kept promising to complete the work to an acceptable standard, but still no better. We had to get a new contractor to complete the work and we found the sho... See more

Company replied

Company details

  1. Building Restoration Service
  2. Clothing Store
  3. Construction Company
  4. Property Maintenance
  5. Women's Clothing Store

Written by the company

Obre is a property maintenance contractor which provides services for letting agencies across England. Obre is not just a contractor, we are governed by strict policies designed to ensure our customers receive the best customer service possible. We have the technology and the dedicated team to ensure that every single job is completed to the absolute highest standard and the tenants receive great customer service before we declare the job is completed. Customer satisfaction and our reputation is our core value.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

66 reviews

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Rated 1 out of 5 stars

Absolutely shambles of a company

Absolutely shambles of a company. Manager is so rude and doesn’t pay invoices from October 2021!!! Poor workers forget to put you on hold so you hear the whole conversation of bad mouthing and then panics and puts phone down. Avoid at all costs - this company will soon go bust.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication from head office (becca) and really friendly staff. Engineers were round quickly when our heating broke and were helpful in getting us back up and running even though our letting agent was delaying the process. Engineer who came (Pawel) round was friendly, informative, and efficient with the work.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Very kind warm and genuine customer service. I felt assured that the problem would be fixed and at best very grateful for all of the above. Brilliant!

16 December 2021
Unprompted review
Rated 1 out of 5 stars

Obre work was to a poor standard

Obre work was to a poor standard, they kept promising to complete the work to an acceptable standard, but still no better. We had to get a new contractor to complete the work and we found the shower was leaking, not mounted to floor correctly, the black mould was left untreated (this is a H&S issue) and corrosion was left untreated. Lots more to complain about, but I have had enough. My advice do some duediligence first on companies house and you will find the web site does not reflect the company registration details.

The comments from Obre are totally untrue and made up and we have again reported the matter to our managing agent.

I have never worked for Obre or sort damages for unfair dismissal from Obre.

9 June 2021
obree.co.uk logo

Reply from obree.co.uk

Kindly be warned this gentleman is formal employee
Clive Carne, is formal employee who worked in Obre's north office for 3 weeks only.
We believe his motive is to damage our brand over dispute over what he claims unfair dismissal.

We invite readers to visit our website www.obre.org and compare with the information on company house under registration 12561045 to see that Clive's claims are false.

Rated 5 out of 5 stars

I called Obre and spoke to Jess as I…

I called Obre and spoke to Jess as I needed to have my garden tidied up as it was really overgrown and some of the patio was damaged. The Obre guys cut everything back, put down some new turf and replaced the patio with some great looking decking. I was really impressed with the service on the phone and with the guys that did the work (I think it was Darren) as they took away all the rubbish and cleaned up after themselves.

8 May 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Issue boiler

Much appreciated for the service they done ✅ for us to sorted the issue. I recommend them to anyone .

23 April 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Fadi was great

Fadi was great - good work, very nice and kept us updated.

21 April 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

This was my first experience using Obre…

This was my first experience using Obre and I am very pleased with the outcome. The service they delivered was done as quick as possible and efficiently. I had been having issues with my hot water failing to run and they were able to sort it out in a short period of time and I finally have hot running water, so thank you for your service. Would definitely recommend.

2 April 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Fantastic service from Fedi

Fantastic service. Fedi (apologises if that is spelt incorrectly) came out to my house today on a Sunday and had my electricity back on in less than 5minutes he also gave excellent advise on how to avoid this problem happened again. And also advise on how he would fix it if it keeps happening on a continuous basis.
Excellent service & very polite.
Thanks again

28 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Really easy to communicate with

Really easy to communicate with , fast and friendly.

Great stuff

Thanks very much

27 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Had a water leak issue

Had a water leak issue, Alex and fadi arrived as promised and solved the issue immediately, very pleased with their work. Thanks.

27 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

They are quiet friendly and give the…

They are quiet friendly and give the best service. Recommend them highly

25 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, tidy and well organise work.
Professional workers

25 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Great work

Great work. Engineers were friendly and keeping wearing face covering.

25 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

Rated 5 out of 5 stars

Fitting new flat intercom unit

The engineer was very polite, wore a mask at all times and tidied up well after himself. He tested the phone he was fitting thoroughly and did a good job of filling in the wall gaps left from removing the old unit. Overall very pleased!

10 March 2021
Unprompted review
obree.co.uk logo

Reply from obree.co.uk

Thank you for your genuine feedback and we are happy to learn that our services have met your expectations. We look forwards to serving you again.
On behalf of all Obre's team.

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