Have been using bradfords for a lot of my delivery's now.. the service and delivery has always been good and on time the only thing I have quarms with is the website design is abit clunky, u can s... See more
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Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were profession... See more
Company replied
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to comp... See more
Company replied
I was looking for charcoal block, cement sand and colourant. Bradford came up with the right price and free delivery. The only problem I encountered was with their website. Although I'm 9nly 20 minut... See more
Company replied
Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Brunel Road, TQ12 4PB, Newton Abbot, Devon, United Kingdom
- 01626 361146
4.8
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased, thank you!
This was not the first time I used Bradfords, and it was all perfect again.
I made an order online with delivery instructions. The salesperson rang me to double-check and confirm. Everything was done as requested.
I definitely will buy from Bradfords again.
1 May 2024
Reply from Bradfords - Newton Abbot BBS
Hi Tomas
Thank you for taking the time to leave us a review.
I am pleased to see that you have had another positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Newton Abbot BBS
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent everything!
Excellent communications, delivery, customer service and materials. Thank you so very much. Would whole heartedly recommend.
26 April 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Sally
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Wayne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Easy to order (online)Gravel order.
Easy to order (online). Kept up to date with delivery. Friendly staff. Driver very helpful.
12 April 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Albert
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the helpful and friendly delivery service received,
We hope to see you again soon.
Kind Regards,
Katie
Very helpful and friendly staff at both…0
Very helpful and friendly staff at both sites I use, newton abbot and torquay.
They are also knowledgeable about products I am interested in
4 April 2024
Reply from Bradfords - Newton Abbot BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Keep doing more of the same
1 April 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Rich
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Morning
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Online ordering was easy
Online ordering was easy, friendly staff rang to inform me that item was ready to pick up. Staff member on site was very helpful and offered to help me carry item to car. (I’m old and masked)
31 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Karen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order for collection,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful and personalised experience
Was informed personally of delivery readiness. Was then helped to change my choice. Good personal help and advice in store to correct my choice. Prompt delivery with helpful, friendly driver.
20 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Andy
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience from start to finish with your order,
Thank you for your feedback regarding the delivery service provided with your order this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Easy to order
Easy to order, delivered on time and the delivery driver was great, got the load as far up the drive as he possibly could, without any fuss.
20 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Stephen
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process,
Thank you for the feedback regarding the helpful delivery service received this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Quick delivery thanks
19 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a quick delivery service with your order,
We hope to see you again soon.
Kind Regards,
Katie
Friendly and helpful..a very positive…
Friendly and helpful..a very positive experience.
12 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a friendly and helpful delivery service with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service at both the counter…
Excellent service at both the counter and yard. Really helpful guys.
10 March 2024
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Mr K
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a excellent and helpful service from start to finish with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Hi Sheena
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
If there was anything we could have done to have made this a 5 star experience, please do let us know by contacting us at customer.service@bradfords.co.uk
Kind Regards,
Sam
Usual courteous and reliable service - cant fault them
Usual courteous and reliable service
8 March 2024
Reply from Bradfords - Newton Abbot BBS
Hi Kathryn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
What can I say but Excellent
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to complete my project . After phoning bradfords they had no 25kg bags locally, but they went out of their way to locate some out of area and get them too me very quickly. 5 stars guys would definitely recommend you and use you again . Thankyou
6 March 2024
Unprompted review
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and have received outstanding customer service from start to finish with your order,
Thank you for your recommendation this is greatly appreciated,
Your feedback has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Online order
Online order. Website easy to navigate, order and purchase. Delivery included a pre call to ensure it was OK to deliver. Delivery driver was great and made the delivery run smoothly.
27 February 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mr Quinn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
Thank you for your feedback regarding the delivery service received with your order this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Superb service
Excellent communication, fast delivery , very pleasant driver .
Superb service.
24 February 2024
Reply from Bradfords - Newton Abbot BBS
Hi Llewellyn
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Perfect for trade or DIY
Good selection and easy to find what your looking for, prices very competitive, delivery arranged to suit needs and phone call to clarify order and delivery with follow up text confirming.
19 February 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mr Clark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found using our website to place your order to be an easy process,
Thank you for your feedback regarding the service recieved from start to finish with your order, this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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