Have been using bradfords for a lot of my delivery's now.. the service and delivery has always been good and on time the only thing I have quarms with is the website design is abit clunky, u can s... See more
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Cannot recommend Bradfords enough! Have used them several times now, mainly for hire of tools. Customer service is excellent. Delivery was excellent and to fit our needs. Gary and Jack were profession... See more
Company replied
What can I say but Excellent, outstanding customer service from the moment I called them initially too the final delivery. I ordered two bulk bags of shingle but found out I didn’t have enough to comp... See more
Company replied
I was looking for charcoal block, cement sand and colourant. Bradford came up with the right price and free delivery. The only problem I encountered was with their website. Although I'm 9nly 20 minut... See more
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Company details
Written by the company
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Written by the company
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Contact info
Brunel Road, TQ12 4PB, Newton Abbot, Devon, United Kingdom
- 01626 361146
4.8
Excellent
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great online shopping
Great online shopping, the telephone call from my local store was very helpful and delivery driver was very friendly . Great service overall
8 February 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning MR
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the helpful service provided from start to finish with your order,
Thank you for your feedback and kind words, this has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The goods arrived on time
The goods arrived on time, and the driver had to walk a way to deliver them, he definitely went the extra mile. Very grateful.
Thank you
7 February 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning FF
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Great service & Competitive pricing
Competitive price, free 3 day delivery, arrived next day, prompt friendly service, great communication
6 February 2024
Reply from Bradfords - Newton Abbot BBS
Hi Dan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Reply from Bradfords - Newton Abbot BBS
Good Morning Jonathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
We look forward to seeing you again ,
Kind Regards,
Katie
Quick and efficient
My order was filled quickly and delivered within a couple of days. Very efficient and friendly service.
30 January 2024
Reply from Bradfords - Newton Abbot BBS
Good Morning Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a efficient and friendly service from start to finish with your order,
We hope to see you again soon.
Kind regards
Katie
Very prompt delivery
Very prompt delivery, a member of the team called me the day before, to advise the delivery time.
The driver arrived bang on time and all in all, a very good and easy company to deal with.
14 January 2024
Reply from Bradfords - Newton Abbot BBS
Hi Ant
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Found just what we were looking for at…
Found just what we were looking for at a great price plus free delivery can't really go wrong. Nice chap on the phone to confirm a date/day for delivery and thanked me for ordering from them online
31 December 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Brendon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the service provided from start to finish with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good selection online and delivered…
Good selection online and delivered with care. Always have everything I need too
30 November 2023
Reply from Bradfords - Newton Abbot BBS
Hi Alan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Easy to order online
Easy to order online. Staff called to confirm delivery. Good price for the timber.
27 October 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Customer error.
A problem arose of my own making and was resolved very professionally and efficiently by both Chris & Andy at the Newton Abbot depot. Top marks to BRADFORDS - well done.
15 October 2023
Reply from Bradfords - Newton Abbot BBS
Hi Tony
I am pleased to see that you have had a positive experience with us!
Thank you very much for the kind words. We hope to see you again soon.
Kind Regards,
Sam
very helpful
They replied to my email straight away and was very helpful so was the delivery driver would recommend them
5 October 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Judy
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a helpful delivery service with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Jay B
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us,
Thank you for the recommendation,
We hope to see you again soon.
Kind Regards,
Katie
Great place to buy heavy timber sleepers
Timber sleepers delivered to sensible place on driveway, on time. Great customer service.
20 September 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Mr Bacon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with the delivery of your order and are happy with the customer service provided with your order,
Thank you for your feedback this is greatly appreciated,
We hope to see you again soon.
Kind Regards,
Katie
Once again great service and…
Once again great service and assistance, I left clear instructions for the driver and everything was adhered to. I cannot fault the service.
2 September 2023
Reply from Bradfords - Newton Abbot BBS
Hi Paula
I am pleased to see that you have had a positive experience with us! Always great to hear the service has been consistent and to a high level.
Thank you for coming back to us and we hope to see you again soon.
Kind Regards,
Sam
Just what I wanted
23 August 2023
Reply from Bradfords - Newton Abbot BBS
Hi Daren
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Great service!
Ordered 800kg of stones for the garden on a Friday morning—Bradfords price was best I found & shipping was reasonable too—& expected the order, as stated on the payment page, in 2 or 3 business days. Got a call an hour or so later from the Newton Abbott branch asking if I would mind receiving the stones that afternoon!
Our delivery instructions were a little bit comp,I acted but the driver followed them perfectly.
Honestly I couldn’t be happier, a really great experience & excellent customer service all around.
10 August 2023
Reply from Bradfords - Newton Abbot BBS
Hi Mr Wright
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! It is so great to hear that our Newton Abbot branch knocked it out of the park with this one.
Thank you for the kind words and we hope to see you again soon.
Kind Regards,
Sam
Great purchase
Really helpful to the guys in the yard making sure I had what I wanted. To the people sorting the paperwork.
Also I am not a tradesperson and it's apparent. Patience helpful workforce.
4 August 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful service from start to finish with your order,
Thank you for your kind words and feedback this has been passed onto all involved
We hope to see you again soon.
Kind Regards,
Katie
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Dave
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
I am happy to hear that you found placing your order to be a easy process,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Good service and competitive prices
User friendly website, competitive prices and quick delivery. Plus friendly staff at no extra charge. Happy customer!
12 July 2023
Reply from Bradfords - Newton Abbot BBS
Hi
I am pleased to see that you have had a positive experience with us! It's great to hear we ticked all the boxes.
We hope to see you again soon.
Kind Regards,
Sam
Very helpful staff.
10 July 2023
Reply from Bradfords - Newton Abbot BBS
Good Afternoon Lawrence
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful service with your order from our Newton Abbot branch,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
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