Bradfordexchange Reviews 

I just received a second coin I did not order and was charged for without notice or consent. This type of 'subscription' tactics to increase sales is despicable. Hoping people won't notice or can't be bothered to return.
This was a one time retirement gift for someone. Noone is interested in whatever other coins are in this collection and I will never order another item from this company. I will be contacting them tomorrow and am not looking forward to whatever inconvenience is in store to rectify this situation.

Great quick service

I don’t know why I chose this as it is my first time ordering. When I get my bracelet, I’ll be a better judge of my experience.
I’m hopeful that I’m satisfied!

The site was easy to navigate. Ordering was very simple and straight forward. I liked that they were able to give me a preview of what the engraving looked like before order was placed. Prices are reasonable.

I need confirmation asap

I have loved this company for 40 years or more My mom turned me on to them The stuff they sell is always awesome

All my orders in the past have been excellent ( Special plates etc

Billed twice and double shipped.

I received a few emails letting me know that I may have forgotten to place my order that was in my cart.
Now that I have placed my order, I haven’t received an email confirming my order so wondering if it was successful?Seems like priority is for notifications are there before you order and then not after you order? Hmmm…

I got nothing to say my order went through or when it will be delivered

Your correspondence is not overwhelming, and customer service fabulous. I had an issue with an order and it was quickly dealt with. Thank you

I have not received my purchase order therefore am unable to comment now.

Easy to access product on line and purchase.

I've asked for my debit card to be charged the remaining balance on Friday the 15th and it still hasn't been charged. I called a few times, and they give me the same speech that it will be charged soon. My son's grad is on Saturday and I still haven't received his gift yet. Im really frustrated and I don't think I'll be ordering through you guys again.

Ordered and never received any info on shipping or when the item would arrive. 2 months after I paid and ordered I cancelled it all as the items were expensive and never received. Still waiting on a refund!

I haven't ordered from Bradford exchange for a few years but have always received good quality items.
I'm excited to receive my purchases
Thank you.

Very decent with prices I don’t normally order from companies like this, but I am really into space and I had to get myself one of these can’t wait

I like the products no problem with that. What I dislike is the the delays and the lack of respect for time sensitivity.
Your customer service rep should also reach out to let client know when something is wrong to correct it immediately.

very easy online to order