Webb site was hard to use. Various models took a lot of work to find out if they were gold, gold plated or vapor bonded. Then you tried to trick me into a $16 month charge in perpetuity unless I could... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Hamilton! They have some of the cutest items I've seen in a long time and they are pricey but they do make a quality item. I have an issue with the high shipping charges they assess and that... See more
Everything is high quality just like the description. I would have given you five star's except for the pricing.
I'm just sitting "Excited" about receiving this Angel for My Collection of Angels. I will Continue to look thru all of ur Collection of Angels and then Elephants. I'm a HUGE Lover of Elephants.... See more
Company details
Information provided by various external sources
The Hamilton Collection offers a wide selection of unique and exclusive collectible figurines, charming outdoor decor, or a diecast car at great prices. Shop Now!
Contact info
60714, Niles, United States
- hamiltoncollection.com
4.0
Great
8K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to order the product.
10 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service
They've been very good and any problems they've pretty well correct it right off the bat, so I've had any problems so far.
6 May 2026
Reply from Hamiltoncollection
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
Not sure if I got the same collection…
Not sure if I got the same collection as what the brochure I got in the mail is.
4 May 2026
Reply from Hamiltoncollection
Hello, I am sorry to hear that your order is not as expected. Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
Reply from Hamiltoncollection
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
The website was easy to load
The website was easy to load, the response was quick, the completion of the order was easy and quick.
1 May 2026
Reply from Hamiltoncollection
We’re so pleased to hear that you are happy with your ordering experience! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
I was happy to receive information…
I was happy to receive information about the Yankees Mustang, I already have a collection of Yankee themed choppers.
1 May 2026
Reply from Hamiltoncollection
We’re so pleased to hear that you are happy with your order! If you post any pictures on social media, we would love if you tag us or share them with us. We love to see the different ways people enjoy their collectibles! - Chelsea
yeah ok fine
28 April 2026
Reply from Hamiltoncollection
Hello, Thank you for letting us know! If we can be of further assistance to you, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
I Purchased a 1963 Corvette Stingray…
I Purchased a 1963 Corvette Stingray Clock. The Clock was defective and was provided a return label. The Clock was returned by USPS on March 12, 2026.
On or about April 10, 2026, I called customer service and was told it takes 3 months to process a return.
On April 27, 2026, I called customer service to follow up if the return was processed. The customer service rep stated there was no record of my return, I provided the tracking number which shows the clock was delivered to Hamilton Collection on March 17, 2026, at 9:10 AM. Fortunately I was dealing with a competent customer Service representative that processed a new clock be sent to me. If you deal with Hamilton Collections their sales and marketing are unstoppable. When it comes to dealing with an issue it's a tossup between a competent or incompetent customer service rep. Keep your records, Hamilton system is designed to keep your money while ignoring your issue.
Hamilton response to my review was I need to contact them. Not worthy of a call from them. Corporate mentality. Another example of a substandard costumer service. If only it was similar to their marketing efforts. If I am not worthy of a phone call after spending thousands of dollars on a car collection nobody is worthy.
26 April 2026
Unprompted review
Reply from Hamiltoncollection
Hello, I am very sorry to learn of your experience! If you are in need of assistance, please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! -Sadie
Via the web it was easy enough but your…
Via the web it was easy enough but your question was about the collection
WHICH I have not received so how can I answer the question
24 April 2026
Reply from Hamiltoncollection
Hello, I am very sorry to learn your whole order has not arrived! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can look into this for you!
Just seemed interesting and I love…
Just seemed interesting and I love indian motorcycles.So I went ahead and will give them a shot.
22 April 2026
Ordering online was very simple quick
22 April 2026
Original products.
21 April 2026
Fast and easy
20 April 2026
When I immediately discovered my gift…
When I immediately discovered my gift would not arrive until August, I immediately sent a message to cancel the order. I have heard NOTHING, and now you want a review. Well, here you are! A refund of payment was requested, and as of 20 April, nothing heard. What ever happened to customer service?
15 April 2026
Reply from Hamiltoncollection
Hello, I am sorry for the delay of your order! Please reach out to us via email at customer_inquiry@bgeltd.com with the order information or your full address, with a description of the issue so we can assist you! – Chelsea
very happy with my purchases
17 April 2026
Love the die-cast!!
17 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.