I used the build your own box option and found the website layout very easy to navigate and very user-friendly. There was a really well thought-out selection of items: sweet, savoury, drinks as well a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love your boxes
Love your boxes! So many ways to fill them and everyone loves receiving them.
Our order was delivered promptly and…
Our order was delivered promptly and the recipient was delighted with the contents of the gift.
Efficient company, quick delivery that makes for a happy experience.
I haven’t seen the delivered Box of Hugs (sent directly to my friend) so can’t comment on what was in the box or its presentation .
What I can say is the folks at Box of Hugs are a pleasure to work with, their pricing is reasonable, and their delivery is at lightening speed. They made it possible for me to order from Australia and have the package delivered to the UK seamlessly.
Thank you.
Super present!
I have sent 2 boxes of hugs for 2 friends recently and I have got to say they are a fabulous present! The efficiency of the company is superb and great quality products.
Will definitely use again!
Thank you
very satisfied
I was a bit concerned about this going wrong as the parcel was sent on my behalf to a bereaved friend. I need not have worried - efficient and exactly what I requested. She was very touched by the gesture. And I think this a far better option than flowers as it is personalised.
birthday happiness at uni
I sent the box to my daughter, who is away from home for the first time at uni, for her birthday. She loved everything in it and said it made her day. Can't ask for much more than that. :)
Consistent quality & Service
Lovely, different products, responsive and quick delivery
Big Box of Hugs for my sons birthday
I sent a box of hugs to my son for his 25 birthday, as I couldn’t be with him in person and he was so happy with the gifts I chose. The box arrived on time, as requested, and perfectly packaged. He showed me the box and it looked wonderful. It was the first time I used this service and I would definitely use it again.
I highly recommend using Box of Hugs.
Beautiful gift.
Beautiful gift.
I wanted to send someone a hug, this really hit the spot.
With a crochet daisy, some chocolate, a biscuit and a card all beautifully packed it really cheered the recipient up. Thank you very much.
Box of Hugs is now my Go To site for special gifts for the special people in my life.
What a lovely idea this website is !
It makes me feel good just looking at the lovely choice of gifts one can give to loved ones.
Lucy, Anna & Sophie are so caring and thoughtful.
I have placed orders multiple times and all the recipients are truly delighted.
I have been lucky enough to receive a ‘Box of Hugs’ myself and it felt truly special.
Bog of Hugs is now my Go To site for special gifts.
Great company to deal with
Great company to deal with, good choice of gifts and reasonably priced. Perfect for when someone is feeling down.
Even go out of their way to trace a 'missing' parcel in a hospital. Had great support from these girls.
What a find
What a find. I have used Box of Hugs London twice and will definitely use them again. Fabulous.
The sad loss of my dear friend in…
The sad loss of my dear friend in London husband. What can you send at a time like this when you are so far away? This was amazing I sent a box of hugs with I wish I lived next door cup and some lovely tea pigs. was so appropriate and delivered the next day. Amazing thanks guys
Easy to order
Easy to order, delivered when I wanted it delivering and my niece was delighted with the contents. Very happy.
Easy from ordering to delivery
Easy from ordering to delivery. Kept upto date throughout. Perfect gift for my friend. Made her feel so great & happy
Beautiful gifts and very good quality
Beautiful gifts and very good quality. I have sent three now for different occasions and all arrived on the exact dates requested
Really quick delivery and lovely gift
Really quick delivery and my friend was delighted with her hug in a box. Good range of items to choose from to fill the hamper. I’ve used this company before and always happy with the service.
Great reliable hamper service
Great options especially good selection of Vegan products to make my own box of hugz. My daughter is in UK and we are in Oz so great to have a reliable gift option to use❤️
My aunt doesn't like cut flowers so…
My aunt doesn't like cut flowers so when it was her birthday I decided to send a box of hugs and she was absolutely delighted with the excellent quality of the gifts. So much so she sent me a photo of the mug with a slice of cake. Don't hesitate to order, it's good stuff and the delivery company did not disappoint 😎👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








