I ordered 2 banners for my husband’s 60th and I cannot believe how excellent the quality is. I’ve had banners from other places in the past that were just ok, these ones are amazing. I had added 9 pho... See more
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Review summary
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Based on these reviews
Wow....if you are looking for a birthday banner look no further. I have previously ordered personalised wrapping paper which was great quality I went ahead and purchased the birthday banner and honest... See more
Excellent! Exceeded expectations. I ordered my products and within a few hours I had a notification that my items had been shipped. I was surprised how quick it was. The items themselves were great qu... See more
Amazing,I got banners well they was offer, And the quality was excellent, I had personalised pictures on them too, And turned out great, Will definitely be using again.
Company details
Written by the company
CoolHippo.com is a personalised banner company that offers custom banners for any type of event or occasion! Our extensive selection of high-quality exclusive designs makes us the perfect choice for all of your banner needs. Whether you're looking for a birthday banner, a graduation banner, or a corporate event banner our team of passionate people are eager to please. Our goal is to design and create amazing personalised printed banners for any special event and to provide a great custom experience.
Contact info
Unit 20 Pearsons Industrial Estate, Hetton-le-hole, DH5 0BG, Durham, United Kingdom
- 0191 751 0808
- support@coolhippo.com
- coolhippo.com
4.9
Excellent
4K reviews
Replied to 72% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Haven’t even received the banner and it…
Haven’t even received the banner and it was my sons 3rd birthday on the 13th disappointed is an understatement
3 April 2026
Excellent quality banners
Delivery was super quick. Banners are extremely good thick quality and print is very clear. Highly recommend.
10 April 2026
First time user… very impressed.
First time using cool hippo but very impressed. Easy to order and fast delivery. Quality very good too.
3 April 2026
Such an easy site to use
Such an easy site to use , quality is very good and postage was very fast
9 April 2026
Ordered poster & recieved a few days…
Ordered poster & recieved a few days later great quality, would definitely order again
9 April 2026
Amazing
Amazing. Quick delivery, quality banner and chat option really useful, got answered quickly to all my queries. Really pleased with the order
9 April 2026
Exceptional customer service and excellent quality
I bought a personalised banner for my son’s 18th. Soon after I received a message from Cool Hippo advising it had been posted out and I also received an email from Royal Mail advising they would ne in contact with a tracking service once they had received it. However after 7 days I contacted Cool Hippo as I had received no further correspondence from Royal Mail and my son’s 18th was looming up! Lynsey from Cool Hippo answered my queries and was amazing in investigating that my banner had been lost in transit and she speedily facilitated another fast track order/delivery which arrived in 24 hours. She liaised with me numerous times.
The banner is amazing and of exceptionally good quality!
I would highly recommend 👍 and give 5 ⭐️
16 April 2026
Unprompted review
Overpriced and late delivery
I ordered 2 birthday banners for £20.
Absolutely NOT worth that amout for small banners
Came after almost 2 weeks.
I wont purchase from them again.
Absolutely not worth it.
3 April 2026
Quick prompt service
Order 10.30am and arrived the next day by midday. Fantastic products and fantastic service.
8 April 2026
Fantastic service
Fantastic service, great value products and reasonable postage to get them even quicker
6 April 2026
Excellent service, definitely recommend…
Product was excellent and the company was really quick in getting it sent out. Would definitely use them again.
5 April 2026
1st class easy to order & quick…
1st class easy to order & quick delivery. The poster is lovely size is excellent & material is good quality.
5 April 2026
Excellent quality value and friendly…
Excellent quality value and friendly helpful owners
This company have approachable and friendly staff. In addition their posters are fantastic quality (have had 3x waterproof ones on separate occasions).
The photos are easy to upload (I’m usually not good with online stuff).
The posters make for good conversations at peoples birthdays and hen dos. Highly recommend for special occasions- they are really good value.
Thank you Cool Hippo
23 March 2026
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