I used the build your own box option and found the website layout very easy to navigate and very user-friendly. There was a really well thought-out selection of items: sweet, savoury, drinks as well a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have ordered maybe 5 or 6 Boxes of Hugs over the last few years as I live in Western Australia, with family in the UK, so has been easier to send from a British online company. Every single one h... See more
Love the letterbox hugs - always nice little goodies - especially the socks :) - and lots of variety to choose from. Makes a change from the standard bottle of fizz (although you can get those too!) P... See more
What a great idea. I received one as a gift when recovering from surgery and it really lifted my spirits. I bought one as a thank you and my friend burst into tears of happiness when she received it... See more
Company details
Information provided by various external sources
Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
4.9
Excellent
3K reviews
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Hasn’t replied to negative reviews
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Great site and all round experience! ❤️
Great service, delivered on time and to a very happy friend. Thank you 🙏🏼
2 April 2026
Unprompted review
Lovely treat.
Gift was bought as a treat for my daughter. She loved it and thought it was a lovely idea. Cute socks and yummy hot chocolate.
30 March 2026
These were gifts and both recipients…
These were gifts and both recipients were very pleased with theirs.
30 March 2026
⭐️⭐️⭐️⭐️⭐️
The entire experience was outstanding and their boxes are all so thoughtful and beautiful.
31 March 2026
Easy to order
Easy to order, gift was fabulous my friend loved it, would definitely use again
30 March 2026
Easy to use website
Easy to use website, prompt delivery and recipient very happy. Thank you
30 March 2026
Reply from Box of Hugs London
Hi Susan,
Thank you for your lovely review, it really means a lot to us.
We are so pleased that you found our site easy to use and that your recipient was happy with their box of hugs.
We hope to see you back again soon.
Best wishes
The Box of Hugs Team
Great experience and lovely set of…
Great experience and lovely set of gifts! Brought as a gift and the recipients loved it
27 March 2026
Great choice of gifts, would use again.
Great choice of boxes. Was shipped the day that I ordered it. It was for a poorly friend and he absolutely loved it, cheered him up.
25 March 2026
Lovely gift box
I bought a letterbox gift box for a friend going through a tough time and she loved it. I had to email with the team a couple of times about the delivery and they were super helpful and quick to respond. Will definitely use again.
23 March 2026
Unprompted review
I have used this service three times…
I have used this service three times and absolutely love what they send out very good quality and my people have loved their boxes
14 March 2026
Unprompted review
Beautiful presentation & superb chocs
Beautiful presentation, from packaging to wording, and delicious chocolate. Taste & texture (snap of the chocolate) are superb. I received these as a gift, and wouldn’t normally go out of my way to write a review for something I hadn’t purchased, but these chocolates warrant the extra effort. Would highly recommend
6 March 2026
Unprompted review
I ordered a gift for my mum for Mothers…
I ordered a gift for my mum for Mothers Day. Very easy to place an order. Regular updates for delivery dates and times. Mum loved her gift. Will definitely order again!
15 March 2026
Unprompted review
Such a personalised service.
Such a personalised service.
Excellent products, so many amazing gift choices and option to make up your own box of gifts.
Communication is amazing.
Reliable service, delivered on time and in good order.
I live in Australia and love this family business. I can’t recommend highly enough.
13 March 2026
Unprompted review
Received in good time amd good products
Received in good time and my friend I was gifting seem to be very pleased.
2 March 2026
Fantastic service all around and really…
Fantastic service all around and really beautiful product. Thank you!
2 March 2026
Exactly what was needed
My friend really enjoyed receiving her box of hugs. Thank you. Great service.
2 March 2026
Two box of hugs to bring warm comfort
I purchased two box of hugs for a friend and family member. Both had recently lost a loved one, and flowers were not an option from me. I wanted to give them a hug, something to warm their heart, for them to have time to sit and reflect on good times. The mug choice, tea pigs, and scented candle were perfect. Thank you 🙏
10 March 2026
Unprompted review
Love your boxes
Love your boxes! So many ways to fill them and everyone loves receiving them.
6 March 2026
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