I used the build your own box option and found the website layout very easy to navigate and very user-friendly. There was a really well thought-out selection of items: sweet, savoury, drinks as well a... See more
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Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!
Contact info
14 Tithe Close, PE28 9NR, Hilton, United Kingdom
- hello@boxofhugs.co.uk
- boxofhugs.co.uk
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Incredible service & hampers!
An incredible business that is so perfectly female & family run! From attention to detail, organisation and a great website, I choose box of hugs every time we want to share some recognition or love at my work place! Always exactly on time, and perfectly executed - It makes such a difference to have a customised hamper for our staff. No more £200 hampers of random biscuits and wine, the items here are all fun, engaging, and tasty!
Would definitely use again very…
Would definitely use again very efficient and good ideas. I made a mistake on address so I emailed got a quick response and problem was sorted. Thank you.
Easter happyness delivered
Box of hugs delivered a lovely box of things to my Auntie - She was thrilled 😁
fantastic customer service …
fantastic customer service as they identified an ordering error. Great sympathy gift
Great Spontaneous gift option
Great idea.. brought a smile to my daughters face after a break up
Gifts were very well recovery and…
Gifts were very well recovery and really cheered my daughter up when she was unwell. Fast delivery. Would highly recommend
Lovely hug to send for a bereavement-…
Lovely hug to send for a bereavement- they really appreciated it
Cute daisies
Great choice, easy to follow ordering instructions, arrived quickly, cute little crochet flowers are a lovely keepsake. My friend loved her hug.
Just a lovely company and lovely gift…
Just a lovely company and lovely gift to give.. highly recommend
Great Hampers
Have used these a few times, such a lovely idea. I know its put a smile on some faces
Mum loved her birthday present from Box of Hugs.
Mum loved her birthday present from box of hugs and no problems with delivery. Love the variety of gifts for every occasion. Will be back for sure.
Fabulous to be able to create your own…
Fabulous to be able to create your own box with so much choice available. Was really easy to do. Delivery was quick and the recipient was thrilled with his get well goodies
My friend loved her birthday gift
My friend loved her birthday gift! It was delivered easily and on the date that I chose.
Efficient fast service
2nd time uing this great company. Efficient fast service. Easy to use website with a great selection of gift options.
Thank you so much
Thank you so much, sent this box from Australia and it was very smooth. Great selection of choices for the personal box as well!
This is such a lovely gift box
This is such a lovely gift box. This is my second time ordering it for my daughter currently living in London and we are from Canada. Every gift was so suited to her as she is 26 and Ioved the chosen items. Delivery was easy. Great gift!
Lovely sentiment to send for a friend…
Lovely sentiment to send for a friend who lost a loved one.
I am delighted!
I am delighted, and so is my dear friend who received the gift🥰 . I would recommend it to everyone ❤️
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