Boots Opticians Reviews 10,287

Elena, Namanata and Ellie gave an excellent service today @the Christchurch branch . Namanata listened carefully to all my symptoms and her examination was very thorough.
Both Elena and Ellie were also excellent in helping me to select and to fit me for new glasses. Thank you

Tom Densham is always very helpful and thorough. He takes time to explain everything in a clear way which is easy to understand. All the staff were very pleasant and welcoming.

Staff were very helpful and showed patience explaining what was to happen and when selecting the right pair of glasses. Vanessa was very patient and Kieran was very helpful helping my daughter choose the glasses that suited her the most. The staff member who initially saw my daughter for the first eye check was also very helpful explaining what was happening.

Just spent total of 5 hours travelling plus cost of parking, fuel, and train fares to be told they would not undertake my eye test, due to not confirming I would pay for the test if my eye sight had not deteriorated since my last appointment a year ago. It seems unbelievable my file was marked as a 2 year review with out me being told. At the time of booking I was not made aware of this. It was confirmed this was the rules of the NHS, I’m retired and finding all these hidden charges outrageous.
I could not afford the risk of be liable for a £30.

Corby, Northants.
verall service

Berwick Eyecare
The professional service from the optician and staff.
Kind, helpful, friendly and efficient.

Thank you Mohammed, Donna and Caitlyn

As always the staff were excellent and looked after me. A thorough check was done on my eyes and I left feeling a lot happier. Full marks for all the staff.

Friendly service at Boots opticians eye test by all staff who dealt with me.Parveem went out of her way to answere my questions and thoroughly check each stage of the process and had a lovely maner about her .The optician also I found very professional and explained each test rest in a clear maner .

My wife and I have both had eye tests and renewed our glasses in the passed three weeks at the Winton branch of Boots. The service was very efficient and friendly from the optometrist, Carolyn and the staff member, Viola, who dealt with us. My wife's glasses were ready within four days.

A small shoutout for Boots Opticians (Helensburgh), who I’ve been going to for many years now, and who I’ve just had my latest eye test with, today.

They work both quickly and efficiently, with the nicest of politeness at all times. It’s a great pleasure to go there.

They set the bar very high, for others to follow.

Special mention for Alistair, and all the local staff.

I had an eye test for work purposes.

At the same time I paid Boots at castlemall Norwich to reglaze my glasses. The glasses have come overglazed twice now. Whilst initially helpful. The latest over glazing has warped the frames and boots have washed their hands of it, ignoring my contact with the store manager.

I've taken a pair of glasses with a small prescription change, spent over £100, spent over 4 hours in the car driving to and from the castlemall Norwich store and ended up with a pair of glasses that don't work.

Thanks to the staff at Ashton Under Lyne today. What l had expected to be an anonymous routine eye test turned out to be a lovely afternoon out visiting caring, courteous and consummately professional new friends. From Tahmin, who checked my familial medical details , patiently searched back in the records to find my previous history ( as it was many years since my last appt) and set up the glaucoma air puff test, which l need not have dreaded as it was far easier than l had remembered. Then Zoha who performed the actual eye test, diligently thorough in her professional approach ensuring that l received the correct outcome and not hesitating to repeat the “ is it better No 1 or No 2 “ when l was unsure with no sense of hurrying me , her time there was to get it right for me and l appreciated that. She was very polite, very caring and a lovely, friendly girl.
Julie then came to help me choose which frames . I thought it would be a straightforward choice of what l liked the look of but Julie politely explained that owing to the strength ( and therefore convex width ) of lens prescribed l might be better with a spring hinged frame and she spent time helping me select the most appropriate for my needs. She was patient and again there was no urgency to make me choose, she wanted me to be sure that l had chosen the ones l absolutely wanted. She was caring and very friendly.
The whole team who dealt with me today were a credit to Boots each in their turn confident and professional in their job which reassured me that l was in good hands; they were kind, friendly and caring while keeping the professional relationship and most importantly they each gave the impression that they loved their job and that nothing was too much trouble for them as long as l was happy. It was a pleasure to see you all this afternoon. WELL DONE GIRLS . Thank you. Julie Cotton.

The Tiverton Boots opticians are super friendly and very professional. I had an eye test and paid extra for the OCT scan, the machine that scans the layers beneath the retina.
The optometrist was wonderful and very thorough. Thanks to all the staff.

We both had an eye appointment Saturday 16th May with Daniel and Farhaan. Very thorough and caring, made to feel at ease, listened to any concerns and explained every step of the examination
Aga, very helpful in choosing new style of glasses all queries answered, very patient and friendly.

I collected my prescription glasses this weekend from Boots Opticians Fosse Park Leicester and want to thank Gurpreet for her attentiveness in ensuring that the fit was correct and asking pertinent questions as to the quality and suitability of the vision. Gurpreet took time to help me with my selection of frames during my last visit which was very much appreciated and necessary. The advice as regards suitability was spot on. I have visited various high street opticians over the years but I will certainly be sticking with Boots going forward. The attention and follow up care I received from Gurpreet was most professional and knowledgeable. The best I have experienced. Thank you.

I've just had my first eye test with Boots Opticians in Lymington. The staff, Alice, Harrison, Brian and Sam were all very professional and helpful. Highly recommend.

Wigan branch
They rang me to make an appointment I had to have eye drops so had to walk there took me 49mins when I arrived they had forgotten to book it into the appointment system waste of time and energy, I will be changing opticians just incompetent

Outstanding, professional and friendly service during my visit for an eye test from the staff at the Letchworth Garden City branch.