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boom Reviews 8,077

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TrustScore 4.5 out of 5

4.3

Insurance Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 1,064 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding it to be the most affordable option on the market. Many people appreciate the straightforward and easy process of setting up insurance, highlighting the user-friendly website and quick quote responses. The overall service is frequently described as excellent, with consumers noting the efficiency and ease of their experience. However, some customers also noted significant issues with customer service and contact options. People reported difficulties reaching representatives, experiencing long wait times for online chat, and a lack of direct phone contact. There were instances where customers felt their concerns were not adequately addressed, particularly regarding policy changes or cancellations.

What people talk about most

Price

Reviewers mention positive feedback about price, with many finding the initial insurance quotes to be great,... See more

Service

Consumers find service to be positive, with many praising the fast, easy, and straightforward process for... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the website and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express significant frustration... See more

Customer communications

Clients share negative opinions on contact, consistently reporting extreme difficulty reaching the company.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to con... See more

Rated 5 out of 5 stars

Considering that I had no claims bonus and after searching high and low for a car insurance Boom accepted me on Money supermarket with just a click away. A very low premium which I managed to secure a... See more

Rated 5 out of 5 stars

Getting insurance was made very straightforward and easy by Boom. When I was looking at the extra options for insurance on Boom website it was really clear and easy to navigate. Would definitely recom... See more

Company details

  1. Insurance Agency
  2. Insurance Company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 4 out of 5 stars

Insurance quote retrieval questions?

Price. Other features are also important. But one thing pop out you asking Does my car has non clone immobiliser that requires PIN or ADR. That question was never asked. It put me in difficulty to continue my retrieving code. Where is it mentioned in the car history is got factory set alarm and immobiliser is installed. You should remove this unnecessary question which has no base.

22 April 2026

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