These days very difficult to survive. So, your service helping to thousands of people, maybe! Money minded people are sucking the blood of innocent public and they are members of Apstein File. Thank... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
It was quick and easy and a lot cheaper than my previous firm qouted
Boom is very essay to use, simple nad very comfortable 👌.
I had to renew my car insurance as it had just run out and although my mileage has dropped down and I have a clean license they put the renewal fees up so I shopped around and came up with boom! Cheap... See more
4.3
Excellent
8K reviews
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ridiculous and pisstake with the…
Ridiculous and pisstake with the timeframe everything was handled never use this company again
13 June 2025
Reply from boom
Hi Aaron,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our claims team and they will be in contact to discuss your complaint.
If you'd like to contact then in the meantime, their contact details are claims@key.claims
Team boom
Easy to navigate through the steps
Easy to navigate through the steps, feels like the right choice for me
11 April 2026
Diabolical…
Diabolical…
I semt over everything i needed paid my insurance they clearly are not organised with emails failed to see what i have signed cancelled my insurance by email unfortunately i work constantly & and not fixated on my emails soo didnt realise until i had a refund and better still boom are shut on the weekend and have no email for me to contact them i wouldnt recommend.
16 April 2026
Unprompted review
Reply from boom
Hi,
We're sorry to hear about the experience you've had.
We'd like to investigate what's happened here, so please could you respond to our request for more information (incl. your policy number), so that we can locate your policy and look into this.
Team boom
Reply from boom
Hi Tahir,
Thanks for taking the time to leave us a review.
If you need any help with your new policy, please don’t hesitate to get in touch with our customer support team via live chat at boom.co.uk
Team boom
Poor communication
Poor communication, doesn’t respond to emails & the chat box doesn’t work regularly. Doesn’t advise before you get a policy that all communication is online & there is no way to speak via a phone to customer services.
15 April 2026
Reply from boom
Hi,
We're sorry to hear you're unhappy with your experience.
A complaint has been logged with our complaints team and you'll hear from them within 5 working days.
If you'd like to contact our complaints team in the meantime, you can find their contact details at https://www.boom.co.uk/complaints/
Team boom
It was smooth process and things were…
It was smooth process and things were clearly explained.Best thing they have B app and quick customer support you don't have to wait for hours to speak to human .
16 April 2026
Fast friendly no fuss
9 April 2026
Good very good
9 April 2026
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