Excellent experience. Little confused by the other Gatwick Holiday Parking car park up the road so this should be made clearer. Plus on return, the email doesn’t really state what should happen or whe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... See more
Company replied
Having used this service many times I am never disappointed. Ease of driving in and giving my car to a trusted employee, who returns it to me upon arrival back to Gatwick, stress free, and cheaper t... See more
Company replied
Easy to place booking. Competitive price. The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Ga... See more
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Company details
Written by the company
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Contact info
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, United Kingdom
- 0330 311 9566
- booking.gatwickholidayparking.com
4.6
Excellent
4K reviews
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Good place to park
Good place to park, ten mins from airport if no traffic on M25. Would if given 5 stars but little security as the hotel is closed.
12 July 2026
Reply from Gatwick Holiday Parking
Dear Rob
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the car park a good place to park and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to drop and pick the car because…
Easy to drop and pick the car because of shuttle bus.
30 June 2026
Reply from Gatwick Holiday Parking
Dear Ali
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to drop off and pickup your car and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Carol
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the booking easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Rude & rubbish even though we were late…
Rude & rubbish even though we were late coming back late due to flight disruptions, not one bit compassionate about it & was told to cough up the late payment fee otherwise would not be let out the car park! Shocking behaviour
28 June 2026
Reply from Gatwick Holiday Parking
Dear lenny9051
Thank you for taking the time to share your feedback with us.
I'm sorry to hear of your recent experience when using our car parking facilities.
We expect our staff to remain polite and professional at all times when interacting with our customers and this is especially true when customers need additional information or assistance. We’re truly sorry to hear this hasn’t been what you’ve experienced and we’ll ensure your feedback is shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
discount code does not work - disappointing
I am a happy regular customer and want to book 3 lots of holiday parking for next year - however it repeatedly will not accept the TODAY15OFF code the site advertises. I called and the operator said they were aware of the issue and to try again next week - guess what - still the same. I have never had this problem before. Disappointing.
2 August 2026
Unprompted review
Reply from Gatwick Holiday Parking
Dear Mrs K
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you’ve been unable to use the discount code to make your booking
We would expect our online booking system to accept any valid discount codes as long as the terms and conditions are met and I am sorry that you are having an issue with your booking.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
This was easy and stressfree.
This was such an easy and stressfree way of dealing with parking, especially after a previous poor experience with a different company. I never like handing over my keys as I’m scared of what will happen to the car. There is also the stress of returning and having to wait hours and hours for your car to arrive for you to drive it home. We simply waited 10 minutes, caught the bus to the car park, got handed our keys back, with a smile and then walked to collect our car which was 100m away. I will definitely be Daisy using you guys again.
11 July 2026
Reply from Gatwick Holiday Parking
Dear Freddie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and stress free, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to drop off and pick up
Well signposted to get to. Easy drop off procedure. Convenient and regular shuttle bus to the terminal. On return the location of the correct bus stop is stated on the ticket for ease. Regular shuttles and very easy to retrieve car keys.
17 May 2026
Reply from Gatwick Holiday Parking
Dear Julie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the car park well signposted with an easy drop off procedure and a convenient shuttle bus service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very easy to do.bus very regular.not…
Very easy to do.bus very regular.not too expensive.will def use again.
12 July 2026
Reply from Gatwick Holiday Parking
Dear Julia
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to do with a regular bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always great experience
Always great experience. Easy to book, great rates, hassle free, car has always been safe. Great shuttle service.
11 July 2026
Reply from Gatwick Holiday Parking
Dear Karen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, hassle free with great rates, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy all round experience
Easy all round experience, with polite staff. Left the car at the entrance, dropped the key off. Car was parked for us. No problem.
27 June 2026
Reply from Gatwick Holiday Parking
Dear Sonja
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and the staff polite, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Mr King
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience definitely will use…
Great experience definitely will use this service again 👍
24 June 2026
Reply from Gatwick Holiday Parking
Dear Mosh
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Vicki
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value for money and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Jennifer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service great and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Reply from Gatwick Holiday Parking
Dear Jant
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service and great price.
Easy to follow instructions. Swift drop off and collection (even with unexpected flight cancellation). Very professional and price was great, would recommend and use again. Thank you. Felt relaxed knowing my car was in good hands.
10 July 2026
Reply from Gatwick Holiday Parking
Dear Lisa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the easy to follow instructions, swift drop off, great price and professional service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very welcoming staff
10 July 2026
Reply from Gatwick Holiday Parking
Dear Jamal
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the staff welcoming and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book easy to park no hassles…
Easy to book easy to park no hassles pain-free service
9 July 2026
Reply from Gatwick Holiday Parking
Dear Mark
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to park, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book and find a space
Easy to book and find a space. great to be able to walk straight into the terminal
19 July 2026
Reply from Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to find a space with a walk straight to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I paid lots of money to park my car…
I paid lots of money to park my car safe come back to a flat tyre and my tow bar had been stolen not happy
9 July 2026
Reply from Gatwick Holiday Parking
Dear Darren
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear your tow bar was taken from your vehicle whilst parked at Gatwick.
Our car parks have CCTV monitoring 24/7 and we also have security patrols within our car parks. We would expect our customers’ vehicles and belongings to be safe whilst parked at Gatwick and we’re sorry to hear of the incident surrounding your tow bar. Please rest assured your feedback will be shared with our Management Team and we’ll assist the Police with any investigation should you make a report to them.
We see you have also contacted us through our official Customer Service Centre and would like to reassure you we will be in contact soon if not already.
Kind regards
Gatwick Customer Services
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