Blinds To Go Reviews 4,928

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Always a great experience working with…

Always a great experience working with Lin! She is very knowledgeable, friendly and helpful! Our installer, Kristian is wonderful- also very friendly and knowledgeable! Highly recommend!

3 June 2026
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Reply from Blinds To Go

We're so glad to hear you had such a wonderful experience with our team! Thank you for your kind words and recommendation Michelle!

Rated 5 out of 5 stars

Glad I went with Blinds to Go.

Easy to make our selection, with good input from our salesperson. Plenty of choices, and price ranges.
The measurements and the delivery times I was told were always honored, which I appreciated very much.

27 May 2026
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Reply from Blinds To Go

Thank you for your wonderful feedback, Nancy! We are so pleased to hear that our team provided helpful input and that you appreciated our wide selection and honored timelines.

Rated 5 out of 5 stars

I love my blinds

Very friendly and professional team. They respect the timeline as well. MUCH APPRECIATED

3 June 2026
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Reply from Blinds To Go

Thank you so much for your wonderful review! We appreciate your feedback, Nadine!

Rated 3 out of 5 stars

Follow up service

Follow up service, a call or email perhaps. Common courtesy of how was the install?

3 June 2026
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Reply from Blinds To Go

Hi Felina, thank you so much for your feedback. There are typically calls and emails that go out after install to find out about how your experience was and we are sorry to hear that these did not make their way to you.. please accept our apologies. If there is anything you need further or need help with please do not hesitate to reach out!

Rated 5 out of 5 stars

A pleasure to work with

From start to finish this project went so smoothly. Our designer Kat suggestions were right on the mark and we love all the items we ordered. Omar who did our installation had everything up and working in no time at all. I would recommend Blinds To Go to everyone

2 June 2026
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Reply from Blinds To Go

We are so glad to hear your project went smoothly Lee Anne! It's wonderful that our team's suggestions and installation made such a positive impact. Thank you for recommending us!

Rated 5 out of 5 stars

My experience at Blinds To Go was…

My experience at Blinds To Go was excellent. The location has very friendly helpful staff so ordering & pickup was quick & easy. Blind installation was a breeze. The blind quality is excellent too.

23 May 2026
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Reply from Blinds To Go

Thank you for sharing your experience Sherry . We're really glad you're happy with your blinds

Rated 5 out of 5 stars

Tres bien

Tres bien. Excellent service.

26 May 2026
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Reply from Blinds To Go

Merci pour cet excellent commentaire, Julie !

Rated 5 out of 5 stars

The products are great

The products are great, and the service is top-notch! Highly recommend

26 May 2026
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Reply from Blinds To Go

Thanks for the recommendation Tahnee! We are so thrilled to hear this!

Rated 5 out of 5 stars

We had a great experience purchasing shutters and blinds

We had a great experience purchasing our California shutters and motorized blinds. Hana Elomrani was very helpful walking us through the whole process. Measuring and installation of the shutters and blinds was flawless. Highly recommend Blinds to Go.

26 May 2026
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Reply from Blinds To Go

Thank you so much for your high praises and recommendation, Avis! We love to hear this!!

Rated 5 out of 5 stars

The process was seamless from order to…

The process was seamless from order to installation. Ease with communication and installation was amazing.
Chris installed and was kind and fast, with such a great attitude.
Thank you, highly recommended.

2 June 2026
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Reply from Blinds To Go

We are so pleased to hear your whole experience was seamless and amazing! We appreciate your kind words and recommendation Eileen!

Rated 3 out of 5 stars

Our sales agent Sabita was excellent

Our sales agent Sabita was excellent. The problem was once we were notified that our blinds were in I called the store to confirm. The woman indicated that they had our blind. We travelled 2-1/2 hours to find out they did not have our blinds at the store. 5 hours of wasted time & gas. They did offer to courier the blind to us the following week. I felt they could have reduced the price for our inconvenience. They did apologize.

30 May 2026
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Reply from Blinds To Go

Hi Richard,
While we are thrilled to hear that Sabita provided great service for you; we are very sorry for the inconvenience you experienced. It looks like your order was originally placed with installation (which is why you received the confirmation that it had arrived and was ready to be scheduled). It seems there was a misunderstanding since the store was not expecting you to pick it up directly (our installers do this themselves for installs). Once we learned you no longer wanted installation, we refunded those charges and shipped the blinds directly to your home to save you another trip. Again, we apologize for the mix up and appreciate your understanding.

Rated 5 out of 5 stars

Professional staff

Professional staff. Excellent products

2 June 2026
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Reply from Blinds To Go

This is wonderful to hear!! Thank you so much for your kind review!

Rated 4 out of 5 stars

Staff very informative and friendly

Staff very informative and friendly. Order was processed very quickly.

1 June 2026
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Reply from Blinds To Go

Thank you for the great review, Judy! Please let us know if there is anything else we could have done to make your experience even better!

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