Blinds To Go Reviews 4,928

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Initial appointment was great

Initial appointment was great. She knew her product and applied my coupons per my request.
Measuring appointments was easy.
Installation was very efficient and he explained everything before he left.
I am very happy with my experience with Blinds to go.

29 May 2026
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Reply from Blinds To Go

Thank you for your review, Mary! We are thrilled to hear that you had such a positive experience with us and it's great to know that our team was able to assist you effectively from start to finish!

Rated 5 out of 5 stars

The service was on time and the employees took the time to explain every asp ct of the new blinds

This company is doing very well with service they have offered to install the new blind and show us how to operate the system. Showed us all the tricks for proper use.

29 May 2026
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Reply from Blinds To Go

Thank you for your kind words Jean . We’re glad everything went well and that the team was able to guide you through the setup and use. We appreciate your support.

Rated 5 out of 5 stars

Thank you to all the staff at Blinds to…

Thank you to all the staff at Blinds to Go Burlington, my rep was so helpful and made it easy. The installer was equally professional. I love the blinds, thank you.

5 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

Everything was completed as scheduled

Everything was completed satisfactorily. The installer did a very good job and in addition he is well qualified, diligent and helpful.

5 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 4 out of 5 stars

Great installer (Daniel)

Great installer (Daniel), but the wrong blind was delivered. We are still waiting.

29 May 2026
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Reply from Blinds To Go

Hi Maria,
We’re very sorry about the mix-up with your order. We were able to look into the system and locate your file, and your new blind has now finished production. You should expect a call this week to arrange pickup. Thank you for your patience.

Rated 5 out of 5 stars

Very knowledgeable and professional…

Very knowledgeable and professional staff. The vertical blinds look great. The in home salesman was a joy to work with, showing me the many many custom choices. The workmanship of the blinds was excellent, with an exact fix. I would highly recommend your company.

30 May 2026
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Reply from Blinds To Go

Hi Edwin,
Thank you so much for taking the time to share your wonderful feedback with us! Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Service was quick and complete

Service was quick and complete. On the phone and with the installer. Friendly staff. Great product with lifetime warranty.

4 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

I walked in

I walked in, thinking that I wasn’t going to make a purchase. Sales representative Lillyanna guided me to the perfect product, the price was awesome and an actual better design than I was initially looking for. And that’s why I walked out making a purchase.

4 June 2026
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Reply from Blinds To Go

This is so great to hear, Mike! Thank you so much for your wonderful review!!

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent
The person that came out to measure, the blinds was very courteous
Installer was very friendly and helpful and well presented

4 June 2026
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Reply from Blinds To Go

Thank you so much for your kind words! 😊 We truly appreciate your feedback!

Rated 5 out of 5 stars

The blinds are great

The blinds are great. The in store service was very good, and the installation process was quick and easy. I am happy with my new blinds.

4 June 2026
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Reply from Blinds To Go

We are so thrilled to hear this, Sylvia! Thank you for your wonderful feedback!

Rated 5 out of 5 stars

From the sales person in the store to…

From the sales person in the store to the installers who knew their job, overall a great experience.

4 June 2026
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Reply from Blinds To Go

We are so pleased to hear about your great experience with our team, Velma! Thank you for sharing your positive feedback with us!

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