I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more
Company replied
We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
101 E State Rt 4, 07652, Paramus, United States
- 7323215000
- kcleirbaut@blindstogo.com
- blindstogo.com
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Blinds To Go
Thank you for the great review!
Reply from Blinds To Go
Love to hear this, Mike! Thank you!
I found the process from beginning to…
I found the process from beginning to end was very smooth. No matter at what stage I was at, everyone was punctual and professional. Additional Kuddos to the install team, they were very efficient and clean. I recommend Blinds to Go if you're looking for a little extra service and professionalism.
31 May 2026
Reply from Blinds To Go
We are so pleased to hear that your experience with us was smooth, punctual and professional. We appreciate your kind words and recommendation Lucia!
Reply from Blinds To Go
This is exactly what we love to hear, Anthony! Thank you so much for taking the time to leave us such a great review!
Overall the service was exceptional..
Overall the service was exceptional... the slaes ppl were very helpful and the instalation was done by a pro....i love my new blinds and curtains/drapes... thank you!
31 May 2026
Reply from Blinds To Go
This is wonderful to hear, Chris! Thank you for leaving us such a great review!
Fast service
Fast service. All of the workers who came in were very courteous and respectful. The blinds look fantastic in my home. I'm very happy.
31 May 2026
Reply from Blinds To Go
We are thrilled to hear about your experience, Lisa! Thank you for the glowing review!!
I Love My New Blinds from Blinds To Go
The staff at Blinds to Go are very professional, friendly, and great at what they do. I brought in my measurements and ordered a new venetian blind with the design consultant. I was pleasantly surprised by how affordable it was, including the manufacturing and the installation. Within two weeks, my blind was made and ready for installation. I was very pleased with the fast service and the installation was quick and easy. My installer was very courteous and took the time to show me how to properly care for my new blind and how to operate it effectively. It looks beautiful in my window and I'm very happy with it. I highly recommend Blinds to Go.
9 May 2026
Reply from Blinds To Go
Thank you for your glowing recommendation and kind words, Donna!
Great staff in store
Great staff in store. Not pushy at all. Listened closely to my thoughts and added her great thoughts as well. Offered many terrific ideas and was very patient while I made my decision.
31 May 2026
Reply from Blinds To Go
We are so happy to hear about this experience you had with us, Val! Thank you for your kind words!
The team at Castlefield
The team at the Castlefield location was excellent, helping us select and understand our options. Installation was seemingly effortless and we are pleased with the results of our multi-purpose black out blinds.
23 May 2026
Reply from Blinds To Go
Hi MFeldman,
Your feedback is incredibly valuable to us, and we are delighted to have met your expectations! Thank you and we look forward to working with you again in the future!
The stuff is very friendly
The stuff is very friendly, it was easy to choose type of shades with the help of Nicole and Maria. Measurement and installation went very smoothly also. I recommend this business if you are looking for the new shades:)
30 May 2026
Reply from Blinds To Go
This is fantastic to hear, Elena! Thank you for the great recommendation!!
Amazing service
Amazing service. Qualified technician with expert advice.
Have gone to Blinds to Go for years and years.
Wouldn’t go anywhere else.
29 May 2026
Reply from Blinds To Go
Love to hear this Richard!! We look forward to continuing to serve you for many more years to come!
All great , except customer service
Salesperson(Shawn) good
Measurement tech-good
Installer -ok-nice but put one set of blinds in bracket incorrectly
Return Installer (Jeff) spotted issue right away and snapped blinds into place as well as testing the others
Trouble shooter(Jamie) good
Customer Service -bad. Anytime I called , they refused to help. I always had to go to a higher level to get appts around my work schedule. Even when the blinds fell down an hr after installation, they refused to get me an immediate appt. The customer relations person finally got someone to return and adjust. The product is great -the salespeople and specialists are professional but the people I had to call for service really need to be trained properly.
22 May 2026
Reply from Blinds To Go
Thank you so much for all of your feedback! This is extremely helpful for us and we appreciate your patience during the issues you had. We will be sure to discuss with the department heads and ensure proper training is in place.
The worst experience of my lifetime
The worst experience of my lifetime. They have messed up my order several times and very slow to respond. The salesperson blames the designer who blames the factory who blames the installer one and two etc. No accountability by anyone at all. It has taken multiple calls for anyone to even respond and correct the order. It still remains pending after several weeks of chasing. Order number 434375
28 May 2026
Unprompted review
Reply from Blinds To Go
Hi Nayan, thank you for your order number. Looking into this we see that your reorders were resolved and installed on June 1st? Is there/are there other issues at hand that have not been addressed?
Charlie
Charlie, the installer, was fabulous! He was knowledgeable, friendly, and efficient.
Would recommend him highly!
23 May 2026
Reply from Blinds To Go
Thank you for the great review regarding Charlie's performance, Paul! We love to hear this!!
Sales folks did a wonderful job of…
Sales folks did a wonderful job of giving us what we needed. The Installer put up the three blinds quickly. Over all happy.
23 May 2026
Reply from Blinds To Go
This is great to hear, Tom! Thank you for your wonderful review!
Lystra was fantastic!
Lystra made my appointment so seamless, easy and stress free. She was so professional - already prepared with a quote but also offered other options when I came in person to meet with her. She is sending samples to my house so I have them before my measurement appointment and made the entire process so easy to follow. I am so pleased with how quickly she was able to set up the appointment and walk me thru the ordering process. She is a wonderful employee!! Thank you again for your help, advice and time today.
30 May 2026
Unprompted review
Reply from Blinds To Go
Thank you so much for taking the time to share your wonderful experience with us, Sheila! Lystra's professionalism and preparedness made such a positive impact on your visit and we are thrilled to hear it!
Great from the measurements to…
Great from the measurements to installation!!!!!! I would highly recommend them for all your needs!!
23 May 2026
Reply from Blinds To Go
Thank you so much for the glowing recommendation, Donna!!
Great customer service and excellent…
Great customer service and excellent product. Kudos to the installers Matthew and Joe.
23 May 2026
Reply from Blinds To Go
Thank you for the great review C Marie P!!
Excellent service from all staff.
Excellent service from all staff.. very happy with my purchase will highly recommend to family and friends!
30 May 2026
Reply from Blinds To Go
Thank you so much for the great recommendation, Migdalia!!
Service was great and the blinds are…
Service was great and the blinds are easy to manage and provide sufficient coverage.
29 May 2026
Reply from Blinds To Go
This is wonderful to hear, Sheila! Thank you for taking the time to leave us a great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.