Can't contact customer service. I only wanted to enquire about product availability for something that seems to have vanished but there's no email address. You either have to phone, or give a chatbot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Family favourites for over 60 years, Birds Eye have provided healthy fresh frozen food for generations. Find products, recipe ideas and more here.
Contact info
New Square 1, TW14 8HA, Feltham, United Kingdom
- birdseye.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am so disappointed with the latest…
I am so disappointed with the latest box of 10 Potato Waffles. Straight from the freezer under preheated grill , on trying to turn them a few minutes when they were showing a nice pale golden colour I tried turning them and they just fell apart, what a squidgy mess . I will not be buying them again. Never had this problem before. Have they changed the recipe somehow?
Tried their burger after a long time, new disgusting recipe
Tried their burger after a long time, it was disgusting, didn't cook well, did not taste of meat but more like a paste, tried their quarter pounder gain as could not quite believe they could produce something that was so offensive. It was the same. Yes its true Birds aye have taken something edible and turned it into something completely inedible, they may have saved money but they have ruined their product. How this makes business or marketing sence i dont know! why not just increase price and accept a lower market share. Buy this disgusting mush at your peril
I bought fish fingers very difficult to…
I bought fish fingers very difficult to find any fish in them. Disgusting rip off .
Because of my domestic circumstances I…
Because of my domestic circumstances I had no alternative but to shop at my local Co-Op store where I bought four Birds Eye frozen meals, two roast beef two roast chicken. Whereas the meat was acceptable the veg were awful especially carrots which in all four meals were inedible, had they ever been cooked or simply sliced and thrown into the meal raw. Won,t be buying their frozen meals ever.
So Birds Eye ORIGINAL Beef Burgers have…
So Birds Eye ORIGINAL Beef Burgers have been replaced by a New Recipe Beef Burger with added Plant Protein. The quote is...Same Great Taste. Ha, whose kidding WHO?. The joke is on BIRDS EYE, congratulations for not having the good sense to trial the New Recipe alongside the ORIGINAL. Guess the company knew what the result would be!?!.
Surprise! Birds Eye ruin their own Burgers!
Here we are again, a tried & tested product ruined by a bored, virtual signaling R & D - marketing dept, not content with watching utube all day they've decided to ruin a BE staple (to justify their employment) - Burgers that have stood the test of time, replacing the beef fat with plant protein(!) probably by a cultish vegan manager with an axe to grind. Birds Eye are you so naive? No more BE products for me - and that's all BE products. Go woke, go...
Ruined BBQ
Just purchased some plant based protein Beef burgers by mistake. In a word Awful. They were tasteless and lacking texture we consigned them all to our food bin.
Cannot think of any reason why to buy any further meat products from such a woke company. I do not need a bunch of self serving prat’s to decide what my diet will be.
Hope your share holders take a financial hit.
will never buy any birds eye anything…
will never buy any birds eye anything again,hope the brand will be gone soon enough,and one last thing shove your farmed crap
Purchased 2 bags of steamfresh…
Purchased 2 bags of steamfresh cauliflower and broccoli. No broccoli?
Disgusting
Bought a packet of original beef burgers only to find they have added vegetable protein in. OMG it was disgusting, when cooked it was dry as cardboard and tasted foul. Will not be buying them again.
Complained to Birds Eye whose reply was they are no longer making the original beef burgers and that We're increasingly being told about the benefits of including more plant foods in our diets, both for health and sustainability purposes. Here at Birds Eye, we just want to help you all eat a little more goodness every day by providing a new recipe with the same great taste!
Stupid question Birds Eye, what the hell are vegetables if not plant based?????????
So yet again we are being dictated to as to what we are now having to eat.
Bring back the original beef burgers and let us the customer choose what we want to eat NOT YOU.
After all customers do have a brain, we can think for ourselves.
Will never be buying another Birds Eye product again.
Plant based beef quarter pounder
Plant based beef quarter pounder. These are utter rubbish. Nothing like what they were used to be the best burger are now the worst
Terrible
Dont smell or taste at all nice, a timely reminder of the old adage , if it ain't broke don't fix it.
Birdseye
I have had birdseye original beef burgers with onion for years , you have now changed them to plant based which are the worst burgers I have ever tasted . I will never buy birdseye plant based again. GO BACK TO ORIGINAL. Shame you can't give lower than one star .
Vile hybrid beef/plant burger
Purchased a pack of Birds Eye quarter pounder beef burgers as I have been doing for years so I didn’t think to read the packet, big mistake. The recipe has been changed to include rehydrated plant protein and just 55% of the burger is beef, they are awful & will no longer be on my shopping list. Fortunately in looking for an alternative to what was once a family favourite, I found a certain supermarket that prides itself on high standards of animal welfare sells a box of 4 quarter pounder beef burgers containing 85% beef for a cheaper price than the beef plant hybrids now sold by Birds Eye.
Beefburgers with plant protein are…
Beefburgers with plant protein are disgusting
They are bloody awful these fish…
They are bloody awful these fish burgers not what I expect from birds eye at all never again God knows what is in them and they taste of nothing apart from old and bits of fish
Birds Eye chunky fish fingers wow how…
Birds Eye chunky fish fingers wow how foul are they one bit and all your left with is the taste of mould both my husband and I were appalled by them, straight in the bin and a complaint to Birds Eye Don’t buy they are disgusting , an hour and I still have the rank taste in my mouth and that was just one bite. Put me off for life 🤮
Birds Eye Chicken Dippers
I purchased a bag of Birds Eye Chicken Dippers, thinking that they would be good as a quick snack but OMG, they tasted absolutely awful. I can only assume that the very fatty coating overpowers the taste of the chicken. This is something that will never again grace my shopping basket!
Birds Eye burgers with plant protein
Birds Eye burgers with plant protein
Shame I can’t give a zero star what a waste of money horrendous taste please go back to original recipe
Birds Eye quarter pounders with pea…
Birds Eye quarter pounders with pea protein. Absolutely awful, the texture and taste was a massive disappointment and will definitely not be buying again. I cannot believe that I prefer a shop's own brand to this, but I definitely do. Rubbish.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








