Ben Rose Reviews 

104
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and exceptional helpfulness throughout various processes. Many people highlight the excellent service provided, noting its efficiency, smooth execution, and consistently clear communication. Reviewers often felt well-supported and at ease, appreciating the friendly and approachable team, which significantly helped manage potentially stressful situations. However, some customers noted issues with communication and follow-up, specifically mentioning questions not being addressed or a lack of proactive support, which led to some dissatisfaction.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism, knowledge, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“I decided to use Ben Rose to help with the sale of my late father's house. A very emotional and stressful time. Cath assisted with valuing the property, and Marie guided me through the whole proces... See more

Rated 5 out of 5 stars

“A big shout out to Joanne, Sophie, Megan and Abbie for the amazing experience they have given me as a first time experience after arriving in the UK!!! For a person moving into the country, all it... See more

Rated 5 out of 5 stars

We chose Ben Rose Estate Agents to sell our apartment because we'd heard they were the best in the area. We were not disappointed. Every member of the team was friendly yet professional. They were ver... See more

Rated 5 out of 5 stars

We’ve just completed the purchase of our new home through Ben Rose (Bamber Bridge), and the experience was excellent from start to finish. From our first enquiry via RightMove to the final completio... See more


Company details

  1. Real Estate Agents

Written by the company

Ben Rose have quickly established ourselves as the up and coming agent offering the best value for money service. We pride ourselves on our impeccable personalised service combined with professional expertise, an in-depth knowledge of the local property market and our passion for property.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

104 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(104)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Carolyn came and Valued our Bungalow

Carolyn came and Valued our Bungalow, and it was sold in 24 hours at that valuation. Ben Rose is a family run estate agents and therefore they give there all when selling your property. The Staff are really helpful and the whole process is carried out in a friendly but professional atmosphere.
I would definitely recommend them to my family and friends, and would not hesitate to use them again.

2 December 2017
Unprompted review
Rated 5 out of 5 stars

Two properties sold and counting - Excellent service!

We have sold 2 properties over the last few years through Ben and the team and have received a great service throughout both sales. Their helpful and pro-active approach achieved a minimal delay when negotiating and during the legalities. Would highly recommend and looking forward to the next one!

24 November 2017
Unprompted review

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