Belovejewel 

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Rated 1 out of 5 stars

Scam company from China mascarading as an English company. Took nearly a month to post then what actually arrived was nothing like what I ordered. Disputed through PayPal and they expect me to pay for... See more

Rated 1 out of 5 stars

Absolutely terrible false promises very bad customer service not a uk company read website carefully say’s Chinese. Paid with credit card so issued a claim through them After much effort eventuall... See more

Rated 1 out of 5 stars

Waited over a month for the item I ordered, have emailed 4 times and keep getting told to wait 5-7 days, I have requested a refund so I will see how I get on with that before I go to the bank for it.... See more

Rated 1 out of 5 stars

False advertising. Ordered over a month ago. The webpage portrays to be a UK company using Royal Mail 1st class delivery. I had no communication for over 4 weeks and now have been given a tracking num... See more

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(242)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM

Complete scam. Ordered a bracelet at the start of December, meant to be a Christmas present and I never even got an order confirmation email. It’s been almost a month with no dispatch/tracking emails or anything and nothings arrived so I emailed asking for a refund and they said they’d try to see where my order was, emailed again saying I just wanted a refund and now no reply. Don’t waste your money.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam!

Terrible company to deal with. Ordered a bracelet in November and it still hasn’t appeared (it was meant to be a Christmas present). No decent responses from the company. The tracking details and tracking site given don’t work. Clearly a scam to get money. Would 100% NOT recommend going anywhere near this company.

29 December 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0

Would give 0, not received item, tracking number doesn’t work! Email doesn’t work! Trying to claim money back through my bank now! Don’t buy through this company!!!!!

7 December 2024
Unprompted review
Rated 1 out of 5 stars

This company sucks

This company sucks. I ordered a bracelet, it came in a crushed container, and it looks like it was drug down a gravel driveway.. will never order from these chumps ever again. Hope y'all go bankrupt

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Joke!!!

Omg!!! Do not order from this company i ordered two bracelets at the start of November for christmas and still have not arrived and its xmas eve, after emailing them twice and getting a reasonable email back saying i would get special fast delivery an absolute joke i could have gone somewhere else did not even realise this was a chinese company although you look into the website it says aberdeen avenue Cambridge
This company should not be allowed to exist also reason for one star is because you cant get on to review unless you press a star
Close them down!!!!

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company will never order…

Terrible company will never order anything from them again. Ordered a christmas gift for my daughter in November. A month later still not arrived. Complained several times with no-one listening. Offered 15% refund and priority delivery. But discount once items received. Please do not use this company or read reviews first.if I could give a zero score i would

23 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM - DO NOT BUY

It's a scam - no item received and refusal to respond to my emails and provide a tracking link. Had to raise with my bank to get a refund.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Fake website

If I could give this company a 0, I would. Absolutely shocking services and should be shut down as a website/company.

DO NOT ORDER FROM HERE!

24 November 2024
Unprompted review
Rated 1 out of 5 stars

A dreadful company to deal with

A dreadful company to deal with. They are based in China and send rings in an earring box!!!

It takes week’s for goods to arrive which are average at best.

Avoid using this company.

21 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Despite reaching out on 7th December for an update, I was only provided with tracking information at that time. Upon reviewing the tracking details, I discovered that my order was only processed and dispatched on 10th December, significantly later than expected. Furthermore, since 13th December, the tracking status indicates that the package remains at the sorting centre, with no further movement or updates.

At the time of purchase, there was no indication of such lengthy processing or delivery times, which I find both unexpected and unsatisfactory. Additionally, their communication throughout this process has left me uncertain about the status of my order or when I can reasonably expect delivery.

Given the circumstances, I have now been forced to raise a dispute with American Express to seek a resolution (as luckily I paid through them).

19 December 2024
Unprompted review
Rated 1 out of 5 stars

This company is clearly a scam.

This company is clearly a scam.
The bracelet ordered was late, and only when I opened a PayPal case did it get shipped.
Upon delivery, the catch of the bracelet does not open, meaning it can not be worn I.e faulty and not fit for purpose.
I requested to return the bracelet for a full refund.
They offered a 20% refund and me to keep the bracelet
I highlighted the consumer rights act to them, in that faulty goods can be returned in 30 days for full reimursement and they then offered 40% refund.
The final amount we have agreed is 60% refund, although I am yet to actually see this in my account.
The return address is China and for me to ship at my own cost, so by the time I do that I'll be out of pocket. I'll take the 60% and still get to keep the faulty item.
The quality is poor as well as being faulty.
Not impressed.
Do NOT use

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid faulty goods

If could put no stars i would.
Avoid
Not worth the wait or the money
I ordered a mother daughter bracelet for September and June and I got September and April.
Jewels are missing,it's bent and not silver.its cheap and crap.
They don't take responsibility and try charging 20 pounds to send back hahahha idiots

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order goods from this company

Ordered goods 4 weeks ago. Money came out of my account immediately but no confirmation of order. I was then inundated with emails trying to sell other items, up to 12 a day! I then read the reviews. I emailed requesting my order to be cancelled and a refund to my account. I’ve had zero response from the company. Today the order turned up. It’s really very poor quality. I’m not disappointed as it’s exactly what I expected after reading the reviews. Please don’t order from this company. You can get far better quality from uk companies on Etsy. I always check the reviews, but I didn’t on this one as my daughter sent the link. Lesson learnt!

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Not received my item

Not received my item. Email says it has been dispatch, I've emailed and sent a dm on messenger and no response. This item was ordered over a month a go for Christmas. Not good enough, don't waste your money with this untrustworthy company.

27 November 2024
Unprompted review

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