The only issue is the shoes are a little snug but otherwise everything is what I expected.
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Review summary
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I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.
Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more
The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.
4.0
Great
603 reviews
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Absolutely gorgeous shoes and a very…
Absolutely gorgeous shoes and a very speedy delivery. Thank you so much, I will definitely buy from Belledivino again!
13 January 2025
Prompt delivery
Prompt delivery, lots of choice, competitive prices. Used this company
a few times & always found them reliable
13 January 2025
My wife is absolutely delighted with…
My wife is absolutely delighted with her boots and bag. What more could I ask for? Great style, great value
27 December 2024
Really fast delivery
Really fast delivery, especially over Christmas period.
Item just as pictured, quality and sizing great
27 December 2024
Ordered 2 items but I only received…
I ordered 2 items but I only received one.
I sent an email enquiring about this and used the contact form in their website too, but after 6 days I'm still waiting for a response. Not only I paid for something I didn't receive, but it seems Belle Divino customer service is non existent.
2 December 2024
Absolutely beautiful Ruby Shoo’s snd…
Absolutely beautiful Ruby Shoo’s snd matching bag. Thank you
3 December 2024
Found a desigual dress that had sold…
Found a desigual dress that had sold out everywhere else and was so happy. It was my first time using Belle Divino and although there was a delay with delivery (probably because it’s the lead up to Christmas), I’d definitely use them again.
2 December 2024
I’ve been sent the wrong item and no…
I’ve been sent the wrong item and no one has contacted me after several messages
25 November 2024
Very happy
Ordered for the first time very recently. Very good service, fast delivery and well
packaged items purchased in the sale. I had to return one item and it was refunded promptly without any fuss or delay. Definitely a trustworthy retailer that I would use again.
28 October 2024
Very happy with the service.
Great choice of shoes at reasonable prices, and quick delivery. Unfortunately the shoes didn't fit so I returned them, a refund was given promptly. I'm very happy with the service and wouldn't hesitate to order from them again.
3 November 2024
Delivery was so quick
7 October 2024
Easy to order
3 October 2024
The shoes are absolutely stunning…
The shoes are absolutely stunning comfortable and fits like a glove
30 September 2024
Excellent service
Swift delivery, had to return and order larger size.
Swift refund, and Swift delivery of new order.
Fabulous shoes for a wedding
4 September 2024
Absolutely shocking company I sent…
Absolutely shocking company I sent shoes and bag back on they received them on tracking delivery on the 18th August 2024 and I'm still waiting for my refund and it's now 7th September stay well clear from these no response from left messages on voicemail and emails sent YOU REALLY NEED SORT YOUR COMPANY OUT it not sorted mine out ASAP then I will be contacting Ombudsman
18 August 2024
Unprompted review
Reply from Belledivino
This order was not made through Belle Divino. It was made through Fruugo and it is the Fruugo customer service that this customer is talking about, not the Belle Divino customer service
Poor Communication
This is an updated review. I ordered items on 28th June from this company and they did not arrive. I sent several emails and messages and heard nothing. Their customer service is very poor. I was beginning to think I was dealing with a fraudulent company.
However today 22 July my parcel has just turned up with all items correct.
It is such a shame that the lack of communication is so poor as this has really put me off ordering from this company again.
28 June 2024
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