Sulfit Clothing  Reviews 288

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality, comfortable fit, and stylish appearance, with many expressing high satisfaction with items like jeans and smart trousers. The delivery service is frequently highlighted for its speed and efficiency, ensuring that orders arrive promptly. However, some people experienced issues with their orders, including delays in dispatch and delivery, and occasional discrepancies in sizing or quality compared to expectations. While many reviewers commend the customer service for being brilliant, quick to respond, and helpful in resolving issues, a minority of people reported dissatisfaction with slow responses or a lack of acknowledgment to their inquiries.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Many customers praise the great quality of the clothing,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction with their orders,... See more

Customer service

Consumers find customer service experiences to be ambiguous. Many reviewers report poor customer support,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast dispatch and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I placed an order on 23rd Oct and paid extra £6 for next day delivery. Today is 25th and the order still hasn't been dispatched let alone delivered. I have emailed them but not had any response. Ver... See more

Company replied

Rated 4 out of 5 stars

Ordered a pair of shoes. Perfect fit and style. Only negative…I had forgotten to enter discount code and company was unable to apply discount after my order was placed.

Rated 4 out of 5 stars

The products have always been good. I experienced a bit of delay on the last order during the “black Friday” sales but it arrived eventually and was the usual good standard.

Company replied


Company details

  1. Clothing Store

Written by the company

We focus on creating affordable minimal menswear which you can wear everyday. Fit & Fabric is everything.


Contact info

4.0

Great

TrustScore 4 out of 5

288 reviews

5-star
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1-star

Replied to 39% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Inconsistent Sizing

Having bought many pairs of Sulfit jeans over the years I’m familiar with the sizing and know that 34R should fit me perfectly. Unfortunately the most recent pair I purchased are over an inch shorter in length than my older pairs, despite all of them being labelled 34R.

Stupidly I removed the tag so I am unable to return them, which I accept is my fault, but I can’t help but be annoyed at the sizing inconsistency.

23 April 2026
Rated 1 out of 5 stars

DISGUSTING service!

DISGUSTING service!!

Order a few different sizes of the same jeans. Ask for a refund on the jeans that didn’t fit. Sent back in time. Tried sending me an email to ask if I wanted a different size, even though I stated in the returns that I’d kept the size I wanted. Basically trying to delay the refund. Emailed back and forth with a lady called Lauren. Absolutely zero help. Ended up saying I had to get a gift card. So now I’m stuck with gift card for £128 for a shop I don’t want to shop at!! AVOID THIS COMPANY. RIP OFF ARTISTS

19 March 2026
Unprompted review
Rated 2 out of 5 stars

Good fit but poor customer service.

Positives - nice fit jeans, very comfortable. Nice colours.

Negatives - poor customer support. I ordered three pairs and these jeans are not cheap Primark jeans so Id expect a level of quality and support.

One of my three pairs absolute stank and the other pair had white marks on them, which i sent pictures of. I have to be the one to go to the post office to send these back to get a replacement though.

The pockets on these jeans look badly stitched too which you wouldn't expect on "premium cost" jeans.

all in all 2/5. If customer service was better then it would be 4/5.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs. Spent in excess of £210 on bundles. Each item was a different length and wash. Couldn’t return for a refund due to hidden T&Cs. Josh cannot be trusted, has email proof he would amend the returns policy for bundles, two months later no change. Purchase at your own risk.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing brand

Amazing brand. Finally found a clothing brand where jeans and trousers fit properly and are good quality. The trainers are also highly recommended.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this brand

Purchase at your own risk. They are located in the UK. Up charge on Shipping, then if the jeans do not fit you have 14 days to return. I attempted to return 11 days into the policy, the cost to ship back to the UK was $80 USD (75% of the cost of the original purchase).

There is zero customer service, has not responded to any emails. The jeans run small, and the washes are not as advertised.

Speaking of advertising, they heavily promote themselves on Instagram and false advertise.

Again, no customer service and terrible return policy.

23 March 2026
Unprompted review
Rated 3 out of 5 stars

Jeans are really nice and comfortable

Jeans are really nice and comfortable. Good value for money too. The only downsides are :- having bought a few different pairs that are all the same size in different colours, the sizings in the black and dark blue are baggier and longer in the leg

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality product with a great fit

Great quality product with a great fit. Looking forward to seeing the next new ranges some more t-shirts would be great to go with my jeans and trainers from you guys. Have over 10 pairs of jeans now and all wear really great! Wouldn't buy anywhere else and super fast delivery too!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Nothing negative to say

Nothing negative to say. Bought some trousers though dubious about the fit & fabric, I’ve not had this type of trouser before and wanted an alternative to traditional trousers or jeans. Have to say the fit is good and the material better than anticipated. Yep, I will be buying more!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Ordered jeans from here and will keep going back for more. Great quality, comfy and affordable. Service was quick and reliable.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Return policy with no refunds

If you buy any items on sale they are not returnable. It means you end up with a gift voucher.
They will say that is in the terms and conditions and you should read. They are there but well hidden so it’s hard to find.
That’s their excuse for a very sneaky sales practice.

Watch out also for. 14 days only return.
Read the hidden small print

9 March 2026
Unprompted review

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