Belledivino Reviews 

604
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery services, noting that packages arrive promptly and in excellent condition. Consumers are also very pleased with the high quality of the merchandise and the broad selection available. Reviewers emphasize that the ordering process is straightforward and that items closely match their online descriptions. However, some customers also noted frustrating issues regarding delayed deliveries and unresponsive customer service. A few other people also felt that tracking packages or getting resolutions for wrong sizes took much longer than expected. Some reviewers mentioned difficulties with return shipping costs and vague product descriptions requiring exchanges.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with their purchases.... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times, prompt arrivals, and good... See more

Order

Users describe ambiguous interactions with order experiences, reflecting a wide split in opinions. Many... See more

Quality

Clients share positive opinions on quality, highlighting that the products match descriptions and feature... See more

Response time

Reviewers express frustration and disappointment regarding response_time. Consumers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The only issue is the shoes are a little snug but otherwise everything is what I expected.

Rated 5 out of 5 stars

I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.

Rated 5 out of 5 stars

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

604 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(604)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointing experience

I ordered and paid for two pairs of shoes but only received one. Despite multiple attempts, Belle Divino has not responded to my emails or phone calls. The courier, Evri, refuses to take responsibility, leaving me with no explanation or resolution. I’m still unclear about what happened to the second pair. Overall, this has been a frustrating and disappointing experience. I would strongly advise others to avoid shopping with Belle Divino.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

The shoes arrived within days

The shoes arrived within days, well-packed and looking fabulous. I adored them but even though they were very comfortable they were just a bit too high for my poor elderly feet. I am truly sad because they are just great looking things.

26 March 2025
Rated 2 out of 5 stars

Poor communications from supplier

I received no updates regarding when my order would be delivered. Infact I wasn’t aware that it had been delivered which was actually placed in my garden waste bin! Luckily I managed to find it before the bin was emptied! I received no communications other than confirmation that my order had been placed and would be delivered between 3-5 days. Won’t rush to order anything again!

27 February 2025
Rated 2 out of 5 stars

The size was a very small fit

The size was a very small fit, I have bought shoes online that are the very same size, and they were really comfortable to wear, the shoes I bought are really hard and extremely uncomfortable to wear, I cannot return them because the coat is too high, I ended up paying
over €100.00 for a pair of shoes that were originally advertised for €65.00
I will not be shopping with this shop again.
G Murphy

3 February 2025
Rated 1 out of 5 stars

Bad service

No communication whatsoever,ignored e mails voicemail and text. Only responded after PayPal became involved after which refund given.

6 February 2025
Rated 1 out of 5 stars

Fake information. False advertising.

Ordered an item over a week ago.. Received an email to say my shoes had been dispatched and I also got sent a royal mail tracking number. Contacted the company today. Been told oh our warehouse can't find the shoes so we will organise a refund for you.. strange that you lied and told me they'd been dispatched with royal mail. Obviously fake information and also a fake tracking number. Do not use this company.

16 February 2025
Unprompted review
Rated 1 out of 5 stars

FRAUDULENT DO NOT USE

I paid over £100 for a coat which has not been received. I requested a refund which has not been received. All contact has been ignored. DO NOT USE THIS COMPANY.

28 January 2025
Rated 1 out of 5 stars

I will not order from you again

There is no possibility to contact me, I wanted to change the size at the moment I ordered and the order was closed and there is no possibility, there is no customer service, very disappointing
It looks like drop fishing and I still haven't received the coat you cheaters

6 February 2025
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent. Unable to get a response from company. 2 weeks ago I Ordered a Desigual Top, received a dress which I already have. Emailed twice and phoned and have had no reply as yet.

27 January 2025

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