Bang Good 

Don't trust them ,be careful with this company. You lost your money.

Dreadful company, ordered 3 shirts, they sent the wrong size and then insisted on pictures of the shirts before finally agreeing to give 50% refund if I kept the shirts, they refused to give a full refund
Absolute disgrace avoid at all costs

Listen to the other reviews. This company is a disgrace. Criminal I would also say. I bought a android TV box and it literally lasted a week before it bricked. Bang good want me to post a video on YouTube to prove my box is broken????? Seriously stay away from this so called company you will regret it!!!!! You have been warned!!!!!!! Seriously STAY AWAY FROM THIS COMPANY UNLESS YOU LIKE TO THROW MONEY AWAY!!!!!!!

SUCH A RUBBISH COMPANY THEY CANT ORGANISE A RETURN AND REFUND I GET THE SAME EMAILS ASKING FOR PIC OF THE PACKAGING-WHO ASKS FOR THAT!, NO HELP ON TWITTER EMAILS KEEP PASSING ME ON DIFFERENT DEPARTMENTS

I've purchased from a number of these Chinese mega tech resellers in the past (e.g. Gear Best, Geek Buying, etc) without any problems, but in my experience Bang Good is at the bottom of the pile - definitely one to avoid.

If you do happen to gamble your money on these cowboys, whatever you do, don't take out their customs insurance. This is supposed to protect against being charged import duty - however, when you make a claim you will be met with a barrage of requests for documentation which you simply won't have. You'll never get your compensation.

Items advertised as being well stocked often miraculously go out of stock after you pay for your order - and the refund won't be as much as you paid in the first place!

Items are poorly packed and arrive in poor condition.

If you contact Bang Good then you will undoubtedly experience shockingly bad customer service too.

Read the other reviews on here before placing an order. You have been warned!

Don't even bother, they sent an item that looked nothing like the one on the website, I complained and they are trying to tell me its the same despite me sending photographs of the one they sent against what was advertised, now they are offering me a 6% discount, just about to lodge a PayPal claim to get my cash back.

You have been warned.

Updated 7 hours ago


I ordered a new tablet and they seemed…

I ordered a new tablet and they seemed from the reviews I saw were a good Chineese company. How WRONG I WAS.
I purchased this table and went for 7-15 days Delivery. The item never arrived. I had 5 contacts and 1 phone call to the company all gave me promises that it will be there in a few days, the Customer chat people I spoke to also said this.
The tracking information was unknown and the item could not be traced from leaving Hong Kong. They told me on numerous times when I contacted them that they will update the tracking information immediately. Well they never did.

my item never arrived and now I guess I wont be getting my tablet in any time soon.

I do not recommend this company as they tell you lies and false promises about your item when in fact they do not know what they are talking about.

I have kept the chat logs and emails if anyone wants them.

Stay away from this company as they will take your money and you will not see your items. You have been warned.

EDIT:
I have just looked at 2 pages of reviews of this company, and all the 5 Stars reviews are from people that have only posted once or twice. I am guessing they are all fake.

Do yourself a favour and stay well clear of this company

EDIT 2 : I spoke to a chat lady earlier and she came up with the same lies as the other 5 I had spoken to over the last 4 weeks. then she sent me a URL for someone else's tracking information and said it was still on its way. when I questioned her later she said "where did you get this information from". I told her from your URL. my item is agedly stuck in customs for the next 7 days (according to the email I got on Thursday of last week), she didn't really know what to say then. another lying customer service rep doing what they do best.

Stay well away from theese

I have ordered many things of them. Usually small stuff. Chargers, cables, mobile cases etc.
1 year ago I started to order also bigger, mobile phones, tv boxes etc.
Their service is laughable.
They sent me a mobile phone with chinese operating system and I had to spent hours just to make it in english and install a keyboard I could understand. They have promised they would send with global Rom.
The customer service is like they are in a different country/company they do not know much about the products even when you give them order number or product page they answer you about something else.
I asked for some compensation for the phone I have not got any. Rumours say that through right channels, some forums, some resellers etc you might get some kind of compensation.
Their prices are usually good but is it really worth it? Ask yourselves before you order from this shop.
Currently I am on my 35th day of waiting for another delivery and although I have paid for tracking, it does not work. Customer Service can only tell you that they will email someone else... And if you are lucky enough your parcel will move.

A £9 item arrived broken.
All attempts to communicate with the customer were fruitless. Eventually passed it to Paypal and I can have my £9 back if I spend £12 posting the item back to Guangdong...!

Lesson learnt, I'll order nothing from them again. I suggest you tread with care also.

This company is a big "SCAM"
I ordered a beautiful pair of sandal (according to the picture on their ad) from them, received conformation with picture of the correct pair. But when I received the shipment it's totally different from the one I ordered, I contacted the company they acknowledge it was they mistake and offered me a partial refund if I keep the item, which I refused, so the replacement was sent, so I thought, but it was the same ugly thing they sent me the first time.
I sent them email after email including picture of the one in their conformation email and the two pairs they sent. You can clearly see they are completely different. This time they insisted they had sent the correct one, and they will only refund half of what I paid for or return the items to China at my expense in order to get a full refund. Which is unacceptable, they try to unload the junk in there stock that no one want and expect me to pay for them, it's an easy way to unload their unwanted merchandises
So buyer beware,
THIS COMPANY IS A FIRST CLASS SCAM!!!!!!

Shockingly incompetent customer service. They dress their e-mails up with "thank you for your feedback" and "if you have any inquiries please do not hesitate to contact us at any time" but they miss the point time and again.
I ordered 2 items, one was damaged due to insufficient packaging, i advised them via live chat providing photo evidence, i was then asked to provide photo evidence a second time, then a third time to another email address. I was offered a refund but i wanted the goods I'd paid for. They sent me the wrong replacement! When i advised them of the error they asked me if i was sure and could i check?? They are now offering me a refund which i will take and steer clear of this company.

When i complained about the service their response was "we assure you of our best service at all time" and "If you are satisfied with our service, could you please take your time and leave a review" (and send us screenshots of them) Clearly they do not listen!

I am left with 2 of the same item and without an item i was really looking forward to hanging in my newly decorated lounge.

This is my first experience of this company, i will not be wasting time with them again.

...ordered a number of items. Very checkered service. Some items arrived promptly ie within weeks and others are still pending delivery after 7 months. Equally, I have had to pay extra charges for some items which were delivered to a postal center for collection and therefore charges.
Quality of items were as expected and sometimes great quality. Still using them but with caution and managed expectations.

Thanks for your answer, I used Google Chrome browser and now I can log in again.
I can see now it’s still in transit.
Once received I will update my review at Trust Pilot.
Best regards, Piet van Opdorp

Average quality and service. It takes quite a little time to ship.

After months of sending email and chatting with them. They do refund me. For me is not about money, it's about principle. Check Aliexpress or Alibaba or Amazon or Bol.com (in the Netherlands where I live) They provide good price as well but the most important is that the service after sales. When you have problem, your problem will be solved and quick. So as customers, what you really care about? is that to save a few pennies or the good service that save your time and headache? And as a Seller, if you do a bad copy what other already have done good, just close your store. Because you can't answer the question of WHY should people buy from you.
Yes with all these, I suggest people to buy from reliable companies and don't getting crazy to save just a few euro. It doesn't worth that. though

This is in reply to Bang good's reply of my review from Tuesday, April 10, 2019. Once again, BUYER BEWARE!! Bang good has replied that they would be willing to help, yet HAVE NOT in the SLIGHTEST!

To support my case, here is a copy of the USPS tracking AND a letter sent from Bang good's "Customer Service."

This is an excellent example of what I am talking about when I say POOR CUSTOMER SERVICE. I have been on Bang good's "Live Chat" with a representative, I have sent Bang good two emails from their own site, AND I have sent 2 emails from my personal email. Each one Detailing that they split my order and that this particular order was returned by the US Post Office because the address was either missing or illiegible. Yet they continue to insist that I pay additional shipping, or resist bothering to just resend the order. TERRIBLE CUSTOMER SERVICE. They could have expedited resending the shipment and this would all be over by now.

Here is the EXACT (copy from their tracking website) detailed history from USPS to prove my point!:
April 5, 2019, 3:00 pm
Unable to deliver item, problem with address
OAK HILL, WV 25901
USPS was unable to deliver your item as of 3:00 pm on April 5, 2019 in OAK HILL, WV 25901. The address may be incorrect, incomplete, or illegible.

April 5, 2019
Rescheduled to Next Delivery Day
OAK HILL, WV 25901
April 5, 2019, 7:17 am
Out for Delivery
OAK HILL, WV 25901

April 5, 2019, 7:07 am
Sorting Complete
OAK HILL, WV 25901

April 5, 2019, 5:42 am
Arrived at Post Office
OAK HILL, WV 25901

April 5, 2019, 5:32 am
Arrived at USPS Facility
OAK HILL, WV 25901

April 5, 2019, 3:56 am
Departed USPS Regional Facility
CHARLESTON WV PROCESSING CENTER

April 3, 2019, 10:23 pm
Arrived at USPS Regional Destination Facility
CHARLESTON WV PROCESSING CENTER

April 3, 2019, 9:08 pm
Accepted at USPS Regional Destination Facility
CHARLESTON WV PROCESSING CENTER

March 30, 2019, 9:22 am
Arrived Shipping Partner Facility, USPS Awaiting Item
GREENWOOD, IN 46143

March 28, 2019, 6:12 pm
Departed Shipping Partner Facility, USPS Awaiting Item
SPARKS, NV 89441

March 28, 2019, 5:04 am
Departed Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90040

March 27, 2019, 8:03 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
LOS ANGELES, CA 90040

March 22, 2019, 7:07 pm
Shipping Label Created, USPS Awaiting Item
SANTA FE SPRINGS, CA 90670
And finally, here is a copy of the email they sent to me:
Dear Thomas,

Thank you for your e-mail.

We are sorry to hear that your order63344871 was returned due to problem with address.
If you need us to resend the order, would you mind paying for shipping fees of US$3.8 ? We will arrange a replacement with Air Parcel Register after we receive the payment.

Or we can arrange a refund but will deduct the shipping fees of US$3.8. You will receive the refund to the same payment method you used to place this order. Then you can place a new order if you still need this item.

Which option do you prefer?

We will do our best to assist you in this issue and looking forward to your reply.

Best regards,
Jane

----------------- Original

- Apr 10th 2019

On April 11th, the USPS delivered the package. The package looked like it was fairly "beat up" and there was a second label pasted over the first one, however the contents inside were in perfect condition. In retrospect, I will say that perhps Bang good's customer service is ok, but there certainly is a language barrier that makes communication difficult. SHould you have any issues with shipments from Bang good, I would suggest you prepare yourself to have plenty of patience in settling the matter, and detail your situation to their customer service representatives completely. Since I can't revise my rating of 1 star above, I will simply create a new rating of 5 stars to balance out my earlier rating (Average of 3 stars at this point).

Terrible service. Paid for a watch last year in November and it's still not delivered. Customer service will not reply. Its been more than 125 days.

Paid For order and 12 days later advised it was out of stock? Asked for refund and was told it would be refunded however despite numerous emails and livechat asking for refund-nothing was ever received.
THESE PEOPLE ARE CONMEN- I WOULD NEVER USE THIS COMPANY AGAIN-AVOID!!

Ordered a 3D printer in Jan never received it. We took out Insurance and Air Parcel. It is now 27/03/2019. Apparently the parcel got lost. They say they will refund. We have not received any payment.
We are small Cape Town company desperately needed the 3D printer for our R&D project. Our time has been wasted and our money have not been refunded. What is more they not willing to dispatch another unit while they are still advertising the unit? How come?