A W S Financial Services Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the financial services provided. Customers frequently highlight the incredible dedication and hard work of the entire staff, noting that advisors are exceptionally helpful, knowledgeable, polite, and thorough when handling various complex mortgage applications. Some people were satisfied with the specialized support provided to first-time buyers, investors, and those navigating tricky financial situations or property remortgages. Reviewers also emphasize the outstanding customer service experience, mentioning that communication via phone and messaging is remarkably fast, transparent, and reassuring throughout every single stage of the home buying process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, extensive knowledge, and... See more

Service

Customers report exceptional satisfaction with the service provided, highlighting a smooth and stress-free... See more

Customer service

Clients share positive opinions on customer_service, highlighting a knowledgeable, responsive, and genuinely... See more

Response time

Consumers find response times to be exceptionally positive, consistently highlighting fast and efficient... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that staff members are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the first moment we used their help to get the best mortgage offer, Luke was unbelievably helpful and so fast with his responses to our nonstop questions. He helped us secure the best offers a... See more

Rated 5 out of 5 stars

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortg... See more

Rated 5 out of 5 stars

AWS Financial services recently helped us with life and critical health insurance. Max and Ella were excellent. Spent time to understand our needs and found the best policy for us. The team were very... See more

Rated 5 out of 5 stars

We have just completed our remortgage and can’t recommend AWS Financial Services enough. Fred, Kate and the team communicated with us step by step throughout the whole process. They answered any quer... See more


Company details

  1. Money & Insurance

Written by the company

AWS Financial Services offers a wide range of mortgage options to meet your financial needs and circumstances. Whether you’re a first time property buyer or financing a £1m+ project. We're here to guide you through the process.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

178 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks for everything!

So greatful to Tom, Chelsea, Amrreta and colleagues from AWS finance who have assisted us a first time buyers. We have had several issues come up with properties we have made offers on. Tom and the team have gone above and beyond to support us through the challenges ensuring our best interest are kept at the forefront. With recent turbulence to mortgage rates the team has kept us updated and ensured we could secure a Mortage deal with reputable high street lender at a good rate. Tom has been so approachable and responsive to any questions or concerns we have raised always going extra mile to unsure we have full knowledge and support in making best decision regards our mortage options and in handling any issues or queries in negotiating house purchase with estate agents. AWS overall has offered us professional and exceptionally tailored service to suit our personal needs. Our offers on properties have always been taken seriously by estate agents. For all these reason we are so greatful to the team and have sort a property that we would not have imagined possible for our family without their help. Can’t recommend the enough.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Fred and the team are incredibly proactive and intuitive, helped and reached out before I needed to at every step of the way, I couldn't recommend them enough. A great service and team.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Remortgage

We are pleased with the results and will definitely use AWS again the team know their stuff and very professional

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Luke and Emily were great

Luke and Emily were great. They are both very knowledgeable, efficient, hardworking and simply great at their jobs. They kept me up to dated and worked hard to get my mortgage offer. I will highly recommend them both.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Ashley and team have now provided me very good experience for original mortgage and re-mortgage recently. They are experienced in their domain, and provide the correct information required for smooth transactions. Would recommend to friends. Thanks this time.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent FTB experience

Maxwell and Chelsea have been an excellent source of support during my first time buyer mortgage application. They have talked me through each step, enabling me to make informed choices about my mortgage. Maxwell and Chelsea have replied promptly throughout our dealings, helping to speed up the property sale. Thanks!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Joel and Emily for…

A huge thank you to Joel and Emily for all their help throughout our mortgage process. They made everything much smoother and were always available whenever we needed them. They also worked hard to ensure we stayed locked into the best rate right up until our exchange date. We really appreciate all their support!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

We recently used Emily and Luke at AWS…

We recently used Emily and Luke at AWS Financial Services for our re-mortgage and couldn’t be happier with the service.

They made the whole process smooth and stress-free, with clear communication throughout. They’re also handling multiple mortgages on our investment properties, and their knowledge and professionalism have been outstanding.

Highly recommend!

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great support & true experts

Great support. Ravi Joshi is a great advisor and really walked through the options that makes best sense before deciding a option. Christine is exceptional in follow-up and completion with various stakeholders

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Joel is a star!

My experience with AWS has been great. Joel is so informative and helps you understand the process when renewing your mortgage as well as presenting options. Joel and Emily were a pleasure to work with and I will renew my mortgage with them in future!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Expert, hassle-free mortgage advice

I have had an excellent experience with AWS Mortgages for each of my mortgage applications and can’t recommend them highly enough.

Josh and Chelsea were absolutely fantastic throughout the entire (re)mortgage process. Josh provided clear, expert advice and took the time to explain the options available to me, ensuring I felt confident in every decision with his knowledge of the market.

Chelsea was always responsive, organised and proactive in keeping everything on track. Any questions I had were answered promptly and thoroughly, which made what can often be a stressful process feel smooth and well-managed.

The communication, professionalism and genuine care makes a real difference and I would not hesitate to use them again or recommend them to others.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Fred and his team have been brilliant…

Fred and his team have been brilliant throughout the whole process. He explained everything clearly, kept us in the loop, and made what could’ve been stressful feel really straightforward.
Anytime we had a question, he was easy to reach and always quick to help. He’s friendly, reliable, and genuinely supportive, which made a big difference.
I’d definitely recommend Fred to anyone looking for a smooth and stress-free mortgage journey.

23 February 2026
Unprompted review

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