I purchase a Crockpot Classic Slow Cooker for $152.51 from a website that appeared Australian based. The item took 20 days to arrive. Unfortunately the plug cannot be used in Australia. The plug... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Item was delivered promptly and updates on the delivery were provided regularly. However, the item was broken. It should of been labelled better ("FRAGILE ") to prevent damage.
Home loft has been a wonderful company to deal with and would not Hesitate to purchase further Items in the future Well Done Home Loft
Everything from order to tracking & delivery was easy, including a helpful email when I panicked about my order arriving by Christmas. The pink fluffy rug did arrive in time, packaged well and was jus... See more
3.8
Great
130 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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i was supplied with a tracking number…
i was supplied with a tracking number from the beginning which enable me to track my delivery all the way from depot to home
19 July 2022
Unprompted review
Reply from HomeLoft Australia
Hi Anthony,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Swapnil
Reply from HomeLoft Australia
Hello,
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Swapnil
I expected some delay in delivery as it…
I expected some delay in delivery as it came from overseas- however I was kept informed as to delivery times
29 April 2022
Unprompted review
Reply from HomeLoft Australia
Hi Max,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Swapnil
Super easy process & quick delivery
Super easy process & quick delivery. 10/10 recommend!
23 April 2022
Unprompted review
Reply from HomeLoft Australia
Hi Cecilia
Thank you, for such kind words. Your appreciation means a lot to us. It encourages & motivates our team to improve the quality of work.
Everyone needs encouragement and your way of responding to us is very nice.
Regards,
Swapnil
My parcel arrived in tact
My parcel arrived in tact! it was what I ordered! But it did seem to take quite sometime. The tracking number didn’t work but it arrived safely and when you buy online from an unknown source it is a plus it turns up!
21 April 2022
Unprompted review
Reply from HomeLoft Australia
Hi Pamela,
Thank you so much for the kind words and encouragement. Your words really made our day. Our whole team sends you warm regards and looks forward to serving you again soon :)
Regards,
Lavina
Table topper. Came early. Good quality. Thankyou. Pleased with my purchase
Came early. Good quality. Am pleased with my purchase. Thankyou. I would recommend this company
26 March 2022
Unprompted review
Reply from HomeLoft Australia
Hi Christine,
We thank you for your valuable feedback. It's always a pleasure serving you and we certainly look forward to doing that in the future.
Regards,
Lavina
The experience was great and I received…
The experience was great and I received my parcel
26 March 2022
Unprompted review
Reply from HomeLoft Australia
Hi Maryanne,
We appreciate your valuable feedback. We value your thoughts and strive to provide you with the best products and customer service experience possible.
Regards,
Lavina
As described, very happy with it
The shower fitting was exactly as described & easy to install, and works great. Delivered very fast. Thank you.
15 March 2022
Unprompted review
Reply from HomeLoft Australia
Hi,
Hi
Thank you so much for your positive feedback on the product. We value your thoughts and strive to provide you with the best products & customer service experience.
Regards,
Lavina
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